Excellent company & great prices. Delivery is also speedy, I’ve made two orders & I am very satisfied Great selection of products this time I did a bulk buy of the Stroganoff seasoning.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as exc... もっと見る
企業が回答しました
Good deal when buying a case. Good delivery times. The best Gluten Free pasta I have ever bought. What makes this stand out from many other Gluten Free Pastas is the way it remains whole and al den... もっと見る
企業が回答しました
I recently purchased a jar of Welsh honey butter, I also purchased a love food hate waste box. Delivery was quick and my products were packaged in recyclable materials (big thumbs up from me) The W... もっと見る
企業が回答しました
企業情報
当該企業による記述
Gourmet Food, Artisan Drinks & Premium Homewares. Fennel & Ginger is a specialist online fine food and homewares retailer, bringing together the very best in gourmet food, artisan drinks and beautifully designed kitchenware. Our carefully curated range is sourced from artisan producers and trusted makers who share our passion for quality, flavour and provenance. With over 50 years of combined experience in catering, hospitality and retail, our team personally selects every product we sell. From small batch pantry essentials and indulgent treats to premium cookware and thoughtful gifts, each item is tried, tested and approved by people who truly understand food and the joy of cooking. Whether you’re a passionate home cook, an ambitious baker or searching for a distinctive gift, Fennel & Ginger offers something a little different from the everyday, exceptional products chosen to inspire and delight.
連絡先
17 - 18 Corinium Business Park,, GL14 2YD, Gloucestershire, 英国
- shop@fennelandginger.co.uk
- www.fennelandginger.co.uk
4.8
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This company has an excellent range at…
This company has an excellent range at good prices.
However, I am not happy with the packaging. Despite an earlier complaint, some boxes are shipped out using "eco -friendly" cellulose s-shapes. While these are of course biodegradable, I, and probably many other customers, have no access to a compost heap.
In this situation, these shapes are very eco- unfriendly and are very difficult to dispose of. They blow around very easily and are very difficult to compress unless you spend a long time soaking them in water.
Please stop using this customer- hostile packaging!
2024年1月12日
Fennel & Ginger からの回答
Thank you for your review and for your valued feedback,
We have tried numerous packaging options to overcome this issue and have found that the 100% compostable and 100% biodegradable maize-starch packing chips we currently use are by far the best option we have found both for the environment and for reducing the number of damages to our orders.
We will of course continue to monitor this and should an alternative sustainable product which is also effective in limiting damages (especially to glass) become available, we would not hesitate to give it a try.
Wonderful service
Wonderful service, can't believe how quick my order came and it was very securely packaged as there were 4 small glass jars. I'm definitely using Fennel & Ginger again and definitely recommend to others.
2024年1月11日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Easy order with fast delivery
2024年1月8日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Veryhelpful person taking my telephone…
Veryhelpful person taking my telephone order on the. Phone and prompt delivery.very well packed.
2023年12月1日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Good quality products at a great price…
Good quality products at a great price - delivered safely and quickly. Thank you.
2023年12月1日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fast and efficient
Ordering was easy and clear to follow. Delivery was speedy and efficient, well packed items.
2023年11月29日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Uncle Joe’s Mint Balls
Uncle Joe’s Mint Balls are all that need to be said. Arrived on time and good value
2023年11月28日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Good range and quality
Get range of products and the food waste box was generously filled.
2023年11月28日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Never had any issues with this firm.
All of the order was correctly delivered and promptly too. Delivery was free as indicated. What is there not to like?
2023年11月27日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Great gourmet groceries!
Hard-to-find products, interesting range, vegan products I haven't seen elsewhere and some good bargains. Very promptly delivered, with eco-packaging. Very satisfied.
2023年12月1日
自発的なレビュー
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
particular sauce
The particular sauce I ordered, is extremely versatile and thankful it is exactly the same over the many years since I first found this company. Great value on the other many choices available. Quick delivery with care in packaging.
2023年11月6日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Very prompt delivery and easy to order
2023年11月2日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fast delivery well packaged.
2023年11月2日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Always 100%
Always 100% efficient and reliable and items that are impossible to find anywhere else are delivered at speed, perfectly packed. Never had an issue with these people.
2023年10月30日
Fennel & Ginger からの回答
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Very Fast Service and a good product !!!
2023年10月25日
Fennel & Ginger からの回答
Thank you for your review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Quick delivery and fantastic product.
2023年10月5日
Fennel & Ginger からの回答
Thank you for your review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。