Excellent company & great prices. Delivery is also speedy, I’ve made two orders & I am very satisfied Great selection of products this time I did a bulk buy of the Stroganoff seasoning.
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レビュアーのコメントを見てみましょう
Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as exc... もっと見る
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Good deal when buying a case. Good delivery times. The best Gluten Free pasta I have ever bought. What makes this stand out from many other Gluten Free Pastas is the way it remains whole and al den... もっと見る
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I recently purchased a jar of Welsh honey butter, I also purchased a love food hate waste box. Delivery was quick and my products were packaged in recyclable materials (big thumbs up from me) The W... もっと見る
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企業情報
当該企業による記述
Gourmet Food, Artisan Drinks & Premium Homewares. Fennel & Ginger is a specialist online fine food and homewares retailer, bringing together the very best in gourmet food, artisan drinks and beautifully designed kitchenware. Our carefully curated range is sourced from artisan producers and trusted makers who share our passion for quality, flavour and provenance. With over 50 years of combined experience in catering, hospitality and retail, our team personally selects every product we sell. From small batch pantry essentials and indulgent treats to premium cookware and thoughtful gifts, each item is tried, tested and approved by people who truly understand food and the joy of cooking. Whether you’re a passionate home cook, an ambitious baker or searching for a distinctive gift, Fennel & Ginger offers something a little different from the everyday, exceptional products chosen to inspire and delight.
連絡先
17 - 18 Corinium Business Park,, GL14 2YD, Gloucestershire, 英国
- shop@fennelandginger.co.uk
- www.fennelandginger.co.uk
4.8
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Returning customer
I have used this company twice in recent months and both times the process has been first class.
Orders have been pack and delivered with care and great efficiency. Delivery is extremely prompt and tracked.
Thank you, I will reorder.
2026年2月3日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
The best chilli sauces I've taste for…
The best chilli sauces I've taste for quite some time reasonably priced as well .
2026年2月1日
Fennel & Ginger からの回答
Thank you for your review, we are pleased you like the chilli sauce!
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Great business
Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as excellent as everything else thus far should I need it!
2026年1月23日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Items missing from my order
Items missing from my order , several attempts to contact via e mail and no answer on the phone .
2026年1月9日
Fennel & Ginger からの回答
Thank you for your review.
We pride ourselves on the service we provide and are disappointed that we fell short on this occasion.
Our team are trained to scan every item individually during the dispatch process to eliminate the risk of items being missed from orders, therefore we had to investigate why and how this happened.
Unfortunately due to staff absences this took slightly longer than usual.
I can see that my colleague has now raised a credit for the missing items and we sincerely apologise for both the packing issue and the time it has taken to resolve the issue.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Delivery issue
The issue we had was with delivery. Normally Royal Mail deliver to our door whether we are in or out. Because it needed a signature they tried to deliver 3 times and then we had to go to collect.
2026年1月7日
Fennel & Ginger からの回答
Thank you for your review.
We pride ourselves on the service we provide and we are sorry to hear that the delivery let us down on this occasion.
Due to an increasing number of false claims for non receipt of delivery we do require a signature as proof of delivery for orders over a certain value.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
A Wonderful Cornucopia of Delights
I ordered two pots of Dine Plum and Balsamic Vinegar Chutney, unable to buy it in any of the local shops.
I also bought the £10 box, which had been very thoughtfully put together with some very lovely treats.
The box arrived quickly, quicker than expected as it was over the Christmas period, it was well packed and well received.
Many thanks
S🌸
2025年12月22日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
We are pleased that you enjoyed the Love Food Hate Waste Box and helped us reduce avoid these delicious products going to waste.
Your website is easy to use and…
Your website is easy to use and delivery was fast. The only rhing that concerned me was the packaging. The blue compostable little logs look like polystyrene and I don't think they will take it in my compost bag.
2025年11月24日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
We would also like to confirm that the blue loosefill we use is made of maize starch which is 100% compostable and biodegradable.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Very pleased with my delivery
2025年11月3日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Quick response and correct order…
Quick response and correct order fulfilled.
However though 4 flavours of the slabs were good the beef and mustard disappointed - as no beef flavour.
The love food hate waste box was well received.
2025年11月3日
Fennel & Ginger からの回答
Thank you for your review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
I am however sorry that you were disappointed with the flavour of the beef crisps, we will pass your feedback onto Slabs.
Excellent !
2025年10月31日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Have bought these biscuits else where…
Have bought these biscuits else where before, these were reasonably priced and arrived quickly.
2025年10月27日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Wonderful range of products
I purchase delicious chutneys and sauces from this company that I can’t find anywhere else.
Very efficient ordering and delivery too.
2025年10月27日
Fennel & Ginger からの回答
Thank you for your five star review.
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
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