Finder レビュー 

368
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wow finder rewards program is remarkable friendly helpful earn gifts playing games answer surveys etc Great way to spend your free time Or just to kill time playing games you like or try something... もっと見る

企業が回答しました

5つ星のうち5の評価

Finder is really a big help and remarkably great, it gives you a knowledgeable idea on how you will manage your time, money and decision to choose the right path and give your full attention to have... もっと見る

企業が回答しました

5つ星のうち1の評価

Opened an account with Consumer Credit Union via FINDER (link) as instructed. However, the referral reward didn't arrive from FINDER. It has been a hassle to try and reach customer support at Finder.... もっと見る

5つ星のうち5の評価

Finder is a fast, clean loan-comparison app that gets you pre-qualified offers in minutes. The UI is slick, and the rate/term breakdowns are easy to parse. But remember: Finder is an aggregator, not a... もっと見る

企業が回答しました

企業情報

  1. 金融・保険

当該企業による記述

We understand that making everyday life decisions such as finding a credit card, buying a home and getting insurance can be daunting. That’s why we’re here. Our goal is to help you navigate those complex decisions by making them less of a chore (and hopefully less of a bore, too!).


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4.0

ほぼ満足

TrustScore 5段階評価の4

368件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 68%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(368)

過去12か月のレビュー数: 136

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Finder did not honor their $300 promotion

I signed up for the Finder AXOS $300 promotion on March 20, 2026. That same day, Finder changed its terms and conditions. I emailed them with screenshots of the earlier T&C. They said they would honor the original conditions for anyone who signed up on March 20. I made my deposit with AXOS and held the money there. I did everything I could to qualify. They changed the status of my promo to ineligible. I emailed them to say they had violated their earlier agreement and they asked for loads of paperwork proving I had met the T&C which I supplied. They told me my dashboard status would change to "Validating" and that they approved my bonus on their end and all I had to do was wait till July 17 and I would get an email from Tremendous with a link to the gift card. This never happened. They have repeatedly lied and customer service ignores most of my emails.

2026年7月17日
自発的なレビュー
5つ星のうち1の評価

Lack of support & fulfillment for referral reward

Opened an account with Consumer Credit Union via FINDER (link) as instructed. However, the referral reward didn't arrive from FINDER. It has been a hassle to try and reach customer support at Finder. They only have email contact and most times no one replies. I'm not sure if its a scam or lack of customer support? BEWARE using Finder links in the hopes of receiving reward compensation. I'm still waiting on Finder to fulfill my reward.

2026年7月7日
自発的なレビュー
5つ星のうち1の評価

Denied a cash-back bonus without reason, and despite providing proof of requirements met

I applied for a Finder promotional cash-back offer. I met the advertised eligibility requirements, but Finder denied the bonus without giving any valid reason. Their "chat" feature they suggest using to resolve the issue is non-functional. I sent them three follow-up emails with proof of meeting all requirements; they ignored the first two emails and after sending further proof that they requested, have not responded with any resolution, corrected the eligibility, or sent the reward they promised.

2026年6月26日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi there,

Thanks for taking the time to share this and apologies for the frustration. This isn't the experience we want anyone to have with our rewards.

Reward eligibility is set by the partner's own tracking, but when a decision is disputed we always take a second look case by case. It sounds like your emails have slipped through the cracks, and we'd like to make that right.

The fastest path to get this sorted is through your Rewards Hub — log in at finder.com/user-profile/rewards, find the reward in question and raise a query from there. It goes straight to our care team with the reward details attached, so nothing gets lost.

Kind regards,
The Finder Team

5つ星のうち1の評価

Impossible terms and conditions, essentially a scam

I did a Finder offer to open an account at Consumers Credit Union, make one or more deposits, keep it open for 60 days, and get paid $150. I opened my account, met all the the requirements, and was surprised when I went back to Finder to see "not eligible" when I should have been paid out.

If you read the terms closely, finishing the offer is actually designed to be impossible. The offer on Finder was open for signups from April 15th to May 15th, HOWEVER the eligibility for the promo is only reviewed on June 15th. So this means unless you clicked through the offer on the very first day, you cannot possibly meet the terms of having your account open for 60 days by June 15th. Why keep it open for another month then? The offer also said it would be paid out July 15th, so why not evaluate on a rolling 60 day basis?

The icing on the cake is that I've emailed Finder twice over the past month about this offer, and they just ignore it, I've gotten no response from their usrewards email address, not even an automated "we've received your email" message. Just silence. Additionally, the chat link on their site does nothing, it's just broken. There is no way to talk to anybody at this company.

I believe Finder got paid by Consumers for my signup and they're just keeping the money. Don't waste your time with anything on this website. I've done a lot of bank account and credit card signup bonuses, and Finder is the only place I've not met a bonus due to tricky wording and a completely unresponsive service team.

2026年7月12日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi there,

Thank you for taking the time to write this, and I'm sorry it's the experience we've delivered. A month of silence from our inbox and a chat link that doesn't work isn't acceptable.

On the Consumers Credit Union offer specifically: the timing structure and how eligibility gets reviewed is a fair question, and we don't want to guess at the specifics without looking at your account directly. There are legitimate variations in how the 60-day window and the evaluation date line up depending on account open date and when qualifying deposits landed and if the review is showing "not eligible" in error, we want to correct it.

The fastest way to get this in front of us is your Rewards Hub dashboard at https://www.finder.com/user-profile/rewards — log in with the account you used for the CCU signup and get in touch from there.

We hear you, and we appreciate you giving us the chance to make this right.

Best,
The Finder Team

5つ星のうち1の評価

Misleading advertisement

Misleading advertisement. THEY DON'T CONFIRM OR PAYOUT. I Signed up for a new bmo chequing within time frame for the 175 reward. Completed all necessary criteria. My account is still marked as awaiting confirmation.

Their support email (help-ca @finder.com) doesn't reply. See the other 1 star reviews as well. I've sent about 4 emails now. They just love making people get a hard credit pull.

2026年7月8日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Joseph,

We want to help check on your reward applications, but we need your account details to do so. We have sent a private request through Trustpilot asking for your email address. Please reply to that private message with your info so we can look into your account safely and securely. Thank you!

Sincerely.
Ximena at Finder

5つ星のうち1の評価

Scam - they don't pay rewards out

Scam! They are refusing to pay the promised $300 reward to so many customers who successfully completed the terms of their Axos offer. Just see the comments at the Doctor of Credit's post on the Finder/Axos deal to understand how many people have been scammed! Both my husband and I have sent them emails, which always go ignored. Stay away!

2026年7月1日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi there,

Thank you for writing this, and we're sorry both you and your husband getting radio silence after doing the work isn't the experience we want anyone to have.

On the Axos offer: we don't want to guess at what's going on in either of your cases without looking at the accounts directly. If the eligibility review has come back wrong, we want to correct it —including going back over the terms your accounts were signed up under.

The fastest way to get both cases reviewed is your Rewards Hub dashboard at https://www.finder.com/user-profile/rewards — you and your husband each log in with the accounts used for the Axos signup and get in touch from there. That routes straight to the team who can look at the cases, rather than the inbox that's been silent.

We hear you, and we appreciate the chance to make this right.

Best,
The Finder Team

5つ星のうち1の評価

$150 Scotiabank reward unpaid past your own deadline — please resolve

I opened a Scotiabank Preferred Package on February 27, 2026, through Finder’s comparison link — within your Jan 5–Feb 28 promotion period — as a new Scotiabank chequing customer. Per the promotion terms, the eligibility check was due by March 28 and the $150 digital Visa gift card was to be issued by April 28, 2026 via Tremendous.
It is now well past that date. I have received no gift card and no notice of ineligibility. I’ve already emailed support from the email tied to my Finder account with my details and have had no resolution.
I’d like Finder to (1) confirm whether my sign-up tracked to my account, and (2) issue the reward as offered. Happy to provide my account-opening confirmation. Posting here since other channels haven’t resolved it.

2026年6月28日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Matthew,

Thank you for your feedback regarding your Scotiabank reward. We are happy to confirm that the manual validation for your reward is underway and we will have an update for you as soon as possible! If you have any questions, feel free to message us at help-ca@finder.com.

Sincerely,
Ximena at Finder

5つ星のうち1の評価

scam company

Wow, I'm shocked at how horribly run this company is. After sending 5 emails to their "customer care" email that the website keeps telling me to contact if I run into issues, I'VE GOTTEN ZERO RESPONSE (it's been 2 months). I opened a whole bank account for the $175 gift card that I was marked "ineligible" for, and to make it worse, I'm pretty sure nobody even works at this company and it's a scam. I will be sure never to do another deal with this company ever again

Update: Finder replied here on 06-25-2026 suggesting I email help-ca @finder.com which is so funny because I have already been emailing that exact address for 2 months with zero response. Thanks for no help

2026年6月22日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Michelle,

We want to help check on your reward applications, but we need your account details to do so. We have sent a private request through Trustpilot asking for your email address. Please reply to that private message with your info so we can look into your account safely and securely. Thank you!

Sincerely.
Ximena at Finder

5つ星のうち1の評価

Promoted a bank that mass closed…

Promoted a bank that mass closed accounts and now have money in limbo. Finder customer service is non responsive. I would never use a promo from them again.

2026年6月19日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi there,

Sorry to hear you've been left in limbo, that's a frustrating spot.

Finder is a comparison and referral service. We pay out the promo reward, but the account itself (deposits, holds and closures) sits entirely with the bank. If your funds are stuck, the fastest path is the bank's complaints team, then your country's financial regulator if that doesn't shift.

For the Finder reward, log in at finder.com/user-profile/rewards and raise a query on that reward — it goes straight to our care team with the details attached.

Kind regards,
The Finder Team

5つ星のうち5の評価

I love all the information they give…

I love all the information they give about multiple different categories, like finance or making money online, plus they keep up to date all the different rewards that are available. Great way to enter sweepstakes and see all the available services here in Canada

2026年6月15日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi there,

We're thrilled to hear you're finding our content useful. Thank you for being a part of the Finder community!

Sincerely.
Ximena at Finder

5つ星のうち5の評価

I like it it's reasonable I love it…

I like it it's reasonable I love it checking it everyday for new updates

2026年6月6日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Miguelo,

We're thrilled to hear you're finding our content useful. Thank you for being a part of the Finder community!

Sincerely.
Ximena at Finder

5つ星のうち5の評価

Well it's just that the same thing…

Well it's just that the same thing happens when you don't get the money online and on time!!

2026年5月13日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Benjamin,

Thanks for the honest feedback! We're sorry for any delays but hope you continue to participate in the Finder Rewards Program!

Sincerely,
Astrid

5つ星のうち1の評価

Assolutamente pessimo!!!

Assolutamente pessimo!!!! Non funziona, sto pagando un abbonamento senza usufruire di nulla, scrivo o chiamo ma niente. Nessuno ti dà risposta. Assolutamente da evitare!!!!!! Metto 1 stella perché meno nn è possibile

2026年1月1日
自発的なレビュー
5つ星のうち5の評価

I didnt even know this app existed

I didnt even know this app existed. Im a new user , and im glad i did fall upon this here app. I love the fact that it compares with other apps! Helps me decide wich is best to choose and since finder is so awsom i wont be changing either! highly recommended on my behalf ! Smiles!

2026年4月30日
自発的なレビュー
Finder ロゴ

Finder からの回答

Hi Tracy,

We’re happy to hear you’re finding the app useful for comparing offers and accounts. Helping Canadians find the best fit for their wallet is exactly what we’re here for!

Sincerely,
Astrid at Finder

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