I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... もっと見る
Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie
Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.
企業情報
First Tech - Cornell Road について
当該企業による記述
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
連絡先
5860 Northeast Cornell Road, 97124, Hillsboro, OR, 米国
- +1 855-855-8805
4.9
優良
227件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service
He really helped me out with understanding. Was very friendly and I appreciated his customer service!
2026年7月16日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Whenever I call the bank I always…
Whenever I call the bank I always receive good service.
2026年7月10日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
CS department when out of their way to…
CS department when out of their way to insure that I was helped properly. Nisha called other people to help solve my concern.
2026年7月8日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Ana Rizvi was amazing to work with
Ana Rizvi was amazing to work with. This was my first time coming to the bank and he explained difficult banking concepts really well. He was really nice and personable. I hope he wins the Coffee!
2026年7月6日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Member experience…
Agent answered all questions and provided all necessary information for future use. She was courteous and professional.
2026年7月1日
自発的なレビュー
First Tech - Cornell Road からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Shari deserves recognition
Shari made my experience better than I've ever encountered in the past and am truly grateful to be a part of the First Tech Family. She was fast and efficient. Her knowledge of the app versus PC layouts is astounding. She deserves recognition for all her hard work. Thank you Shari.
I have helped 4 other people (1 more very soon) open accounts with First Tech as well and am proud to say, they all are still members. I love my credit union.
2026年6月25日
自発的なレビュー
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
First Tech Has Top Notch Customer Service
Mr. Jose Flore was extremely helpful in securing my account after I received a scam call pretending to be First Tech. I shared with him what I experienced, and he quickly handled the situation and covered all the bases to ensure my account was secure. He even educated me on all the options I have on my account to ensure I was maximizing my benefits. He's the definition of customer service, and First Tech should be proud to have him
2026年6月24日
自発的なレビュー
First Tech - Cornell Road からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Called the customer service line and…
Called the customer service line and got Lillian Hanna who was friendly and helpful in fulfilling my request as well as verifying a browser issue.
2026年6月24日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Thank you Nelson!
Nelson answered all questions and walked me through the entire process.
He was very easy to understand and was very knowledgeable. His customer service was superb!! If I have any other issues I certainly hope Nelson is the person I can deal with.
2026年6月22日
自発的なレビュー
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
We needed to make some somewhat…
We needed to make some somewhat involved changes to our CDs. Josh was patient, knowledgeable, kind, and very helpful. He listen carefully and and responded politely all through our transaction. We are very satisfied with the result and with First Tech. Thanks so much for the help. 5 stars!
2026年6月18日
自発的なレビュー
First Tech - Cornell Road からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Very personable and quick to answer…
Very personable and quick to answer questions regarding CD Rates coming to term
2026年6月18日
自発的なレビュー
First Tech - Cornell Road からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Jose helped me with my loan application…
Jose helped me with my loan application and talked to me about other accounts that first tech has to offer.
2026年6月18日
自発的なレビュー
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Velle Galutera is wonderful to work…
Velle Galutera is wonderful to work with. She understands my needs when I have a difficult time trying to explain what I want. I trust her completely when dealing with my finances. She works with integrity and makes me feel she is always working in my best interest.
I will only work with Velle when it’s comes to my finances.
2026年6月11日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Senior team
Spoke to three senior advisors and got two different stories. On top nobody in that senior group cares about you honestly. All that matters to them is $$$$$. I think don't recommend this company at all unless, you like headaches and inconsistent stories.
2026年6月2日
自発的なレビュー
First Tech - Cornell Road からの回答
We’re sorry to hear about your experience, Alan. This is not the level of service we strive to provide. Your feedback is important. Can you please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you? Thank you!
Unforgettable customer service with compassion
I wanted to take the time to really praise Jose Flores at the CXC Rep team. I was in a situation where Jose provided the utmost exceptional service by just listening and being empathetic. The way he listened and provided options and his compassionate approach just made me feel safe and understood. For the leadership team reading this, Jose has that special something and understands how to deal with customers. Think about potentially expanding Jose's knowledge to other team members if it makes sense. My interaction with Jose left me feeling that I am going to move all of my financial products to First Tech Federal Credit Union and will be. Jose, if you are reading this. I appreciate you and your kindness and compassion.
2026年6月5日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jose Flores was incredibly helpful and…
Jose Flores was incredibly helpful and knowledgeable about the products and services. Jose was friendly from the moment we connected and was incredibly patient and helpful. People like Jose are part of the reason I bank with First Tech
2026年6月1日
自発的なレビュー
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jose Flores was very helpful and…
Jose Flores was very helpful and willing to throughly go over all that the back has to offer son that Im comfortable with being a member.
2026年6月1日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Good customer service
Opened a bank account and the lady assisting me was very helpful and nice!
2026年5月28日
自発的なレビュー
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great Experience with Jose Flores
Jose was very informative and a pleasure to work with. Very professional and patient- great interaction!
2026年5月28日
自発的なレビュー
First Tech - Cornell Road からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech - Cornell Road からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
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