I learned about a new cash option (ATM limit increases) and my savings account APR was upgraded. Purvi Sharma helped me out and did an excellent job of making me feel welcomed and knowledgeable about... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called First tech when an automated mortgage payment didn’t transact. Purvi Sharma provided exceptional service, not only did she help troubleshoot the problem and offered possible solution, she als... もっと見る
I recently met with Samuel to open a Premier account. He was patient, helpful, and informative when answering my questions. He took swift action to open the account and also brought up important point... もっと見る
企業が回答しました
Yogeeta Prabhu Ajgaonkar was super helpful with me setting up my first account, and with fixing my debit card! I highly recommend her and First Tech for the knowledge and skill.
企業が回答しました
企業情報
First Tech - Kirkland Urban について
当該企業による記述

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

連絡先
400 Urban Plaza, 98033, Kirkland, WA, 米国
- +1 855-855-8805
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purvi Sharma is very good
I learned about a new cash option (ATM limit increases) and my savings account APR was upgraded. Purvi Sharma helped me out and did an excellent job of making me feel welcomed and knowledgeable about the changes happening to my accounts.
I called First tech when an automated…
I called First tech when an automated mortgage payment didn’t transact. Purvi Sharma provided exceptional service, not only did she help troubleshoot the problem and offered possible solution, she also went the extra mile to recommend ways to save with the rewards savings account. My only suggestion is that First tech offer automated mortgage payments using the Bilt Card, BofA has this capability but First Tech doesn’t seem to have that option. It would be great if you had comparable solutions.
Purvi was very helpful and friendly.
Courteous and professional
Purvi Sharma was courteous and professional. I recommend working with her.
回答に AI 支援を利用する場合があります詳細を表示
I had a great experience working with…
I had a great experience working with Austin. He went over and beyond to help me with online transaction over the phone. He provided great service! Keep up

First Tech - Kirkland Urban からの回答
I have not received my credit card's
I have not received my credit card's, and you keep sending me ways to use them.

First Tech - Kirkland Urban からの回答
Austin was knowledgeable and did a…
Austin was knowledgeable and did a great job helping with banking services

First Tech - Kirkland Urban からの回答
Great first interaction and clear guidance
Krishna made a strong impression in our very first interaction as my assigned banking representative at First Tech. She explained complex banking details in a simple and clear manner, making the process easy to understand. I appreciate her approachable style and look forward to working with her for all my banking needs.

First Tech - Kirkland Urban からの回答
La ayuda y la gran amabilidad de Austin…
La ayuda y la gran amabilidad de Austin y Deivid. Es tan gratificante llegar a un lugar donde el servicio al cliente es espectacular. 100% feliz

First Tech - Kirkland Urban からの回答
I love First Tech
Austin was fantastic! A great help when it came to my finances and so polite and efficient. I could not recommend this place more. Ten stars!

First Tech - Kirkland Urban からの回答
Austin and the rest of the employees at…
Austin and the rest of the employees at the Kirkland, Washington bank branch were extremely professional, fast, friendly, and efficient. Thank you.

First Tech - Kirkland Urban からの回答
Very helpful and both David and Austin…
Very helpful and both David and Austin went over and above to help me. Great bank with very helpful staff.

First Tech - Kirkland Urban からの回答
Superb service
Excellent service when dealing with setting a transfer to another first tech customer.

First Tech - Kirkland Urban からの回答
Francis was very helpful and patient
Francis was very helpful and patient. Took time to explain my options and dealt with my immediate issues.
I felt valued as a customer.
The Kirkland branch is awesome

First Tech - Kirkland Urban からの回答
Great Experience with Opening a Premier Account
I recently met with Samuel to open a Premier account. He was patient, helpful, and informative when answering my questions. He took swift action to open the account and also brought up important points I hadn’t considered, which I really appreciated.

First Tech - Kirkland Urban からの回答
Debit card printed
I came to have a debit card printed out since I didn’t receive mine in the mail. I was able to speak with Mona right away and she was able to help me out to get everything I needed! It took about 30 minutes overall from the time I walked in, super easy

First Tech - Kirkland Urban からの回答
Kirkland downtown
Marco, who normally works at the Sammamish location was awesome. Friendly, funny, and very professional. Will be back.

First Tech - Kirkland Urban からの回答
Yogeeta was wonderful in working with…
Yogeeta was wonderful in working with us to get our documents notarized. Her focus on simplifying the experience and making it as frictionless as possible was much appreciated. Thank you! Bart and Harini

First Tech - Kirkland Urban からの回答
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