I have been a First Tech member for 19 years and can't imagine going to another credit union. The customer service is top tier and they're always making suggestions on how I can save more and make mo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I am a German expat in the US and was very happy that First Tech Fed proved to be such a great partner in building a life in this new environment. Both contacts at First Tech Fed (Jake Stone in settin... もっと見る
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Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... もっと見る
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We have been extremely happy with the Credit Union since we joined it many years ago. Mr Hong Vo has been working with us since we retired and has been very helpful in suggesting ways to maximize our... もっと見る
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企業情報
First Tech - Palo Alto Community について
当該企業による記述
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
連絡先
3000 El Camino Real, 94306, Palo Alto, CA, 米国
- +1 855-855-8805
4.9
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They were very efficient and helpful
They were very efficient and helpful, I had a problem opening my account and it was fixed in record time!
2026年5月19日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Very great guy amjad Marri
Very great guy amjad Marri. Makes every transaction feel safe would recommend first tech
2026年5月15日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Thanks to cherry for her support on my…
Thanks to cherry for her support on my banking accounts she is amazing!!🌷
2026年5月2日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I have been a First Tech member for 19…
I have been a First Tech member for 19 years and can't imagine going to another credit union. The customer service is top tier and they're always making suggestions on how I can save more and make more. The Addison Avenue investment team is the perfect addition for investment services. All around I would give First Tech a 10/10.
Most of the time I don't leave reviews but yesterday a young man named Genaro Aguilar Gonzalez helped me with a mobile banking issue and was able to resolve it in less than 10 minutes. He was polite, efficient, and very helpful. Another great customer experience in the books!
2026年4月30日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Nuria and the entire staff are…
Nuria and the entire staff are knowledgeable and great.
2026年4月20日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Thanks so much for your excellent…
Thanks so much for your excellent service Nuria!
2026年4月15日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great experience for me as an expat
I am a German expat in the US and was very happy that First Tech Fed proved to be such a great partner in building a life in this new environment. Both contacts at First Tech Fed (Jake Stone in setting up my bank account while still being in Germany and Amjad Marri in finalizing everything upon arrival in the US) were equally helpful and supportive and simply nice to work with. I highly recommend First Tech to anyone looking for this kind of service!
2026年4月14日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Nuria made my experience seamless
Nuria made my experience seamless.
She was prompt and very personable!
She made my experience enjoyable!
Very happy with her customer service!
2025年12月15日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry Aung Sann
Cherry Aung Sann, a dedicated personal banker at First Tech Federal Credit Union, provided exceptional assistance during our recent banking experience. Initially, we visited the Palo Alto branch to request a name change, and her support was invaluable. Subsequently, we were informed about the attractive promotional interest rate offer, and she diligently assisted us in opening the account. Her follow-up the following day was prompt and effective, and she even helped us resolve any issues related to setting up online banking. Overall, her professionalism and attention to detail were commendable.
2026年4月2日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I love work with the Palo Alto branch
I love work with the Palo Alto branch, all of them are amazing. Kudos to Nuria for all her assistance and help with my accounts
2026年3月20日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech - Palo Alto Community からの回答
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry was extremely helpful and…
Cherry was extremely helpful and knowledgable! She’s the best!!!
2026年3月20日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
First Tech - Palo Alto Community からの回答
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great support with my relocation to the…
Great support with my relocation to the US, Jake has been extremely helpful!
2026年3月10日
自発的なレビュー
First Tech - Palo Alto Community からの回答
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great service and personal approach
Have been a long time member and enjoying the convenient service and personal approach.
Would recommend to a friend!
2026年3月9日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Each time I visit this branch
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up with a cashier's check and also gave me advice on which cards would meet my needs if I wanted to make a change. She also followed up with more information via email that I appreciated.
2026年2月13日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Best credit union
My husband and I have been banking at this credit union over 40 years when it began as HP credit union. Everyone is professional and helpful especially Amjad Marrid. He goes above and beyond for his customers. My entire family has accounts with this bank because of the attention and customer service we’re received. We look forward to continuing this association.
2026年2月13日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
First Tech Credit Union offers personalized service
First Tech Credit Union offers personalized service that I don't get at the big banks. When I go to the Palo Alto branch I interact with bankers sitting at their desks instead of a long line of customers waiting for the next teller. First tech is knowledge, efficient, and friendly.
2026年2月12日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Thanks Nuria H for all your assistance…
Thanks Nuria H for all your assistance today. Great service and products here at Firts Tech
2026年2月4日
自発的なレビュー
First Tech - Palo Alto Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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