Matthew Lockett of FirstTech answered my CSR call on a 08/13/26 call, and helped me avoid a fraud situation today. A friend’s facebook account was hacked with items for sale at decent prices. Whe... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... もっと見る
企業が回答しました
I called to inquire about the limit on my LOC. Teshia Nelson answered my question, asked a few questions, and explained that I had other/better options. She could have just answered my question and le... もっと見る
企業が回答しました
Very helpful on the phone and let me know of a couple options I will have once the settlement is paid out.
企業情報
First Tech - Roseville Community について
当該企業による記述
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
連絡先
1210 Roseville Parkway, 95678, Roseville, CA, 米国
- +1 855-855-8805
4.7
優良
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Afsi is a gem
My husband and I needed assistance with obtaining a loan to help our son purchase an airplane. Afsi Pour in the Roseville, CA office was very helpful in finding a way to meet our needs. Once that was completed, she notified us of beneficial short term interest rate accounts as well as put us in touch with their investment advisors. Afsi calls me periodically to keep us apprised on interest rates and changes that are happening. She is a gem!
2025年7月11日
自発的なレビュー
First Tech - Roseville Community からの回答
We love hearing about your great experiences with our team!
Absolutely love the First Tech family
Absolutely love the First Tech family. They are always there when you need them and make you feel right at home. My family has been apart of First Tech since HP and Addison Avenue. Will always recommend them. If you are stopping by the Roseville branch make sure to ask for Devin, he is always extremely helpful!
2025年7月11日
自発的なレビュー
First Tech - Roseville Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I received excellent customer service…
I received excellent customer service from Mike Vaughan at the Roseville Parkway branch. He was friendly, knowledgeable, and made my banking experience enjoyable. They went out of their way to accommodate my needs after a miscommunication with the call center. Truly impressed, again, with FTFCU.
2025年7月9日
自発的なレビュー
First Tech - Roseville Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
First Tech - Roseville Community からの回答
Thank you for trusting us! 🚀
Fast efficient and welcome environment
2025年6月5日
自発的なレビュー
First Tech - Roseville Community からの回答
That’s what we love to hear!
Very Happy with First Tech FCU and our premier banking
The personal attention and response time to our questions/needs is awesome! We've had a few "weird" things that needed xtra attention, and Taaniya was very helpful! We are happy with all the FTFCU staff! Just wish there were more locations ;)
2025年5月20日
自発的なレビュー
First Tech - Roseville Community からの回答
Your support means everything to us! Thank you for sharing.
AFSI ROSEVILLE, CA
when go to the Roseville Ca branch , Afsi always takes care of me and my wife. She has helped me out in multiple situations such as merchant services, personal banking, and setting up loans and credit cards. she is always a great help and i really appreicate her and the rest of this team.
She has helped me for the last few years and i am grateful for her quality service
2024年10月27日
自発的なレビュー
First Tech - Roseville Community からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Representative worked TRULY for ME!
The fellow who answered my call today WAS EXCEPTIONAL!!! He answered my questions AND took the time to share with me SEVERAL alternatives as to how I could make my money work better for me. I felt that he was TRULY WORKING FOR ME!
2025年4月17日
自発的なレビュー
First Tech - Roseville Community からの回答
Your support means everything to us! Thank you for sharing.
Ryan was easy to talk with
Ryan was easy to talk with, took care of my CU needs efficiently, and allowed me to move through my day quickly.
2025年4月12日
自発的なレビュー
First Tech - Roseville Community からの回答
Thanks for the fantastic review, Stan! We love to hear you had a great experience and that Ryan made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great customer service and competent staff
My wife and I went into the branch to take care of several transactions and to give my wife access to my account. We worked with Jessica Hite. She was wonderful. She took care of everything quickly and got my wire out successfully. She was competent, pleasant, and had a great attitude. It's people, like Jessica, that keep me a loyal customer.
2025年4月4日
自発的なレビュー
First Tech - Roseville Community からの回答
Thanks for the fantastic review, J. Fox! We love to hear you had a great experience and that Jessica made such a positive impact. Our team is always here to help, and we appreciate your kind words!
First Tech - Roseville Community からの回答
Hi Christine, thank you for your positive feedback! We're thrilled to hear that you found our application process easy and our staff helpful. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Everyone was very helpful and friendly
Everyone was very helpful and friendly. Accounts were established very quickly
2023年1月20日
First Tech - Roseville Community からの回答
Hi Blain, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We look forward to working with you and thank you for your membership!
1st Tech is great but some of the recent changes have me puzzled
I have banked with Firs Tech since about 1993.
I have had great experiences with mortgages with them. I also like their online banking and the call center staff are very helpful.
I’m less thrilled with the new branch set up I experienced last week. The receptionist was not friendly or welcoming and wanted to argue about how the branch experience used to be. The lobby was cold and sterile not welcoming. The banker who assisted me was great. I wish all the changes had been explained in emails to me before I walked into the branch.
2022年5月28日
First Tech - Roseville Community からの回答
Thank you, we’re here to help!
We came in and combined some of our…
We came in and combined some of our accounts and they were very helpful.
2022年5月26日
First Tech - Roseville Community からの回答
Thank you, it’s our pleasure to serve you!
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