Shanni and Preeti were excellent and took care of business smoothly. Great customer services.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... もっと見る
企業が回答しました
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... もっと見る
企業が回答しました
For Lydia @ 1st Tech FCU I was soo please if how she accommodate clients like me, very knowledgeable , and very satisfied if her Expertise. She’s a kind of employees to keep as an asset representin... もっと見る
企業が回答しました
企業情報
First Tech - San Jose について
当該企業による記述
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
連絡先
181 East Tasman Drive, 95134, San Jose, CA, 米国
- +1 855-855-8805
4.6
優良
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lydia was great and courteous
Lydia was great and courteous, she help me all the from the beginning to the end, and more to go.
2025年7月30日
自発的なレビュー
First Tech - San Jose からの回答
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Lydia is the best ever we need more…
Lydia is the best ever we need more like here
2025年7月26日
自発的なレビュー
First Tech - San Jose からの回答
We love hearing about your great experiences with our team!
I always enjoy coming to First Tech
I always enjoy coming to First Tech. The people are always pleasant and helpful.
I just met Preeti, the new assistant manager, she’s wonderful.
My favorite person is Lydia. She has helped me many times and we connect.
2025年7月25日
自発的なレビュー
First Tech - San Jose からの回答
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Every time I come into the branch on…
Every time I come into the branch on Tasman the experience has been outstanding professional quick all questions answered..today Lydia shen helped thru a challenging time with my atm and explain the options of expanding my account options very helpful
2025年7月24日
自発的なレビュー
First Tech - San Jose からの回答
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Excellent Customer Service!
Preeti was patient and enjoyed her excellent service! I also appreciate the location of this branch which was accessible and nearby.Thank You!
2025年6月5日
自発的なレビュー
First Tech - San Jose からの回答
Your support means everything to us! Thank you for sharing.
Alexis has been great to work with
Alexis has been great to work with. The team offered solutions that are helping me improve my financial performance.
2024年2月4日
First Tech - San Jose からの回答
Hi Geauston, thank you for your kind words! We're glad to hear that Alexis and our team have been able to provide solutions to help you meet your financial goals. If there's anything else we can assist you with, please let us know. Thank you ror your membership!
Exceptional, fast and friendly service
Alexis Epperson was very compassionate and reassuring about my confused financial state of mind. She contacted Kristina Rainwater on the phone and together they provided the documents and expert information that I required. I appreciate everything they did and I can’t thank them enough.
2023年12月23日
First Tech - San Jose からの回答
Hi Caroline! Thank you so much for sharing your positive experience. We're glad our staff was able to assist you and provide the support you needed. We have passed your feedback along to their supervisors. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for your membership!
Cancer Treatment For Me Is Not Important
Today, September 1st, 2023, is a day I'll never forget, and for all the wrong reasons. I'm forced to miss a life-critical chemotherapy session because my account with First Tech Federal Credit Union is suddenly "under review." I opened this account on August 10th, believing I'd have a reliable place to manage my finances, especially during a time when I need stability the most.
Shockingly, they chose to initiate this review on the very day of my first direct deposit, locking me out of essential funds. Worse, it's Labor Day weekend, meaning I have to endure extra days of stress and uncertainty.
Customer service? A nightmare. The agent laughed during our conversation and left me on hold for nearly an hour. Then, to add insult to injury, he told me to "go get a credit card" and wait two weeks for the review to complete.
I'm in disbelief, in tears, and in a position where I now have to scramble to figure out what to do about my cancer treatment.
If you're considering banking with First Tech, think twice. Their lack of customer service and basic human empathy is not just disappointing; it can be life-altering.
#FirstTechFederalCreditUnion #CustomerServiceFail #HealthcareNightmare
2023年9月1日
自発的なレビュー
First Tech - San Jose からの回答
Carlos, I’m so sorry to hear what you went through today, but I’m glad to see this was resolved for you. Please know that we appreciate your membership and let us know what you need in the future.
First Tech - San Jose からの回答
Thank you for the kind words!
Absolutely amazing!!!
Absolutely amazing!!!
FTCU has been extremely helpful and gave me the best rates on my car loan.
Highly recommended.
2022年5月19日
First Tech - San Jose からの回答
Thank you for the kind words!
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