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First Vehicle Leasing レビュヌ 

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TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... もっず芋る

5぀星のうち5の評䟡

Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... もっず芋る

5぀星のうち5の評䟡

I’ve been a customer for 15 years. Always helpful and friendly.Find the best deals that fit my requirements. Always respond to emails with questions I have, and give assistance with technology.

5぀星のうち5の評䟡

Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... もっず芋る

䌁業情報

  1. リヌス業
  2. カヌ リヌス業

First Vehicle Leasing に぀いお

圓該䌁業による蚘述

With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!

We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.

Visit us today at First Vehicle Leasing and find out for yourself why we are first... or call us for free on 0333 222 3296 today.

Best UK Car Leasing Deals for Personal and Business contracts

圓該䌁業による蚘述

Promise 1: The best deal.
A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
Promise 2: The best service.
We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
Promise 3: No sales pressure.
We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

821件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(821)

過去12か月のレビュヌ数: 206件

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5぀星のうち5の評䟡

Really easy to order my new car

Really easy to order my new car, the second I've had with FVL. Chris Peart who managed my account and deal was really helpful and the whole process was simple. Would highly recommend FVL. Thanks so much

2025幎11月21日
自発的なレビュヌ
5぀星のうち2の評䟡

Over promise and under deliver

Over promise and under deliver. Finally received my car over a month after promised. Advertised as in stock..it wasn’t..changed colour to receive one that was ready..it wasn’t. Sales bloke stopped communicating once paperwork signed.

2025幎11月21日
First Vehicle Leasing ロゎ

First Vehicle Leasing からの回答

Hi Lucy

I'm really sorry you did not have a good experience with us. I can see you originally ordered a car with us in May with an estimated delivery of late September so the car was not advertised or sold to you as in stock. Unfortunately, this batch of cars was subject to a production delay with the manufacturer which meant they did not arrive in line with the original estimate. I can also see that you opted to change colour to a one that was coming sooner and it did come sooner (the original car has still not arrived with the dealer). Unfortunately, Paul, who you dealt with when you ordered the car, left FVL so that may be the reason for the lack of comms from him. I can see that other colleagues were in touch with you regularly about your order.

Again, I'm really sorry you an not happy with the way things were handled. I'd be happy to discuss further should you wish. Please email crm@fvl.co.uk

Thanks

Duncan

5぀星のうち5の評䟡

Highly Recommend

I dealt with Ross Longmuir from the start, and from the initial call I knew I was in safe hands. He always came back to me whenever I had any questions and went above and beyond to get me the car quickly. Couldn’t recommend Ross enough.

2025幎11月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Nothing was too much trouble.

From the first enquiry to getting my car the service was great. I had quite a few questions through out the process and nothing was too much trouble. They always made me feel important. I now have my car and so pleased with everything. Specially the price.
Would definitely recommend and use again.

2025幎11月16日
5぀星のうち5の評䟡

Incredible service and Ross has been amazing

This is the first time we have needed a car having lived in London for many years and as it is all so new, we decided to lease. The industry is a bit if a minefield and I luckily managed ti stumble across 'First Vehicle Leasing' through a Google search.

After submitting my enquiry, our contact Ross Longmuir contacted me immediately, firstly via phone and then via email. As this was our first time, we had a A LOT of questions about the process, how everything worked and things we should/shouldn't look out for.

Ross has been ABSOLUTELY INCREDIBLE - he answered all of our questions extremely promptly and put us at ease going through this process for the first time.

Ross helped with the car spec, pros &cons of various things, what to expect on delivery, the different colour options available & associated costs and what to expect through the process from him & his team. He even recommended a good place to buy car mats. Once we had chosen the car, Ross gave me a 15 minute phone call to finalise everything and answer remaining questions.
Since receiving the car, Ross has checked in with us and is also following up with the dealer and resolving an issue with the delivery process. He has continued to offer his services throughout and I have no doubt he will always be on hand to help.

His colleagues in the customer service team, namely, Shannon, Cheryl and Leeanne were also extremely helpful and prompt at responding.

I couldn't recommend FVL anymore highly and have already sent their details to a family member ahead of their next car lease.

2025幎11月8日
5぀星のうち5の評䟡

Great, professional and knowledgeable

Such a great experience with my recent upgrade, the transition was very smooth and the helpful advice and help from Peter who helped me choose my latest vehicle and it turned out to be a very good choice!
The delivery was on time and the communication between myself and FBL was great and if I ever had any questions I had no hesitation in phoning to ask, would definitely recommend.

2025幎10月22日

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