Frank Key ロゎ
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Frank Key レビュヌ 

757
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TrustScore 5段階評䟡の4.5

4.7

建材提䟛業者
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5぀星のうち5の評䟡

We have just had a new kitchen from Frank Key and are really impressed with the quality. Both Ben and Graham from Complete Build were great, helpful and patient whilst we chose the best combination of... もっず芋る

5぀星のうち5の評䟡

Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 建材提䟛業者
  2. ・
  3. 金物店
  4. 建蚭機械賃貞サヌビス
  5. 重機・機械レンタル

圓該䌁業による蚘述

Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

757件のレビュヌ

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(757)

過去12か月のレビュヌ数: 94件

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5぀星のうち4の評䟡

Great service delivery day as requested


Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe.
Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until following day .
Was expecting it first job in the morning but didn’t arrive until 3 o’clock the next day .
Guys
in transport very helpful .

2025幎8月27日
Frank Key ロゎ

Frank Key からの回答

Thank you for taking the time to leave us a review and for your kind words about our service and transport team. We’re truly sorry for the inconvenience caused by the delay in delivering your final bulk bag.

Unfortunately, the vehicle did experience a hydraulic hose burst during delivery, which required a temporary repair and cleanup. While we initially planned to have your bag delivered first thing the next morning, there was an internal communication oversight regarding the repair status. This resulted in your bag not being scheduled for re-delivery as intended. We sincerely apologise for this mistake and the delay it caused.

As soon as the issue came to our attention, we made it a priority to get your bag delivered. We appreciate your patience and understanding throughout this process.

Thank you for you order, and we hope to see you again soon.

5぀星のうち5の評䟡

Yes,Frank Key do kitchens!

We hadn’t even heard that Frank Key designed and suppled kitchens until our, also excellent kitchen fitter Rich suggested we try them. Having your whole kitchen removed and replaced is never going to be a breeze, however Ben at FK made the experience as painless as possible! We now have a beautiful and practical kitchen finished to a high standard with quality products, thank you all.

2025幎8月6日
自発的なレビュヌ
Frank Key ロゎ

Frank Key からの回答

Thank you for a wonderful review Penny. We are glad you are happy with your kitchen and the service Ben and his team provided. Thanks for choosing Frank Key!

5぀星のうち5の評䟡

Great builders merchants

Great builders merchants, staff inside the shop always helpful and happy and lads in the yard are helpful too, walk out with you’re ticket they are straight there to take you’re ticket then everything is brought to you’re van/car.

2025幎2月22日
Frank Key ロゎ

Frank Key からの回答

Thanks for the feedback, great to hear that our team are doing their bit 👍

5぀星のうち5の評䟡

Great service from Melanie

We went into the bathroom store to try to find a replacement bath panel from 12 years ago. Melanie was so helpful in hunting down the best replacement option for us

2025幎8月22日
自発的なレビュヌ
Frank Key ロゎ

Frank Key からの回答

Thank you for the great feedback, Melanie will be delighted!

5぀星のうち5の評䟡

What an excellent service

What an excellent service , great delivery driver- Jason, was extremely helpful , Polite and professional. He Asked where I wanted my 3 fence pannels. I do I want them fitting in.
So he Fitted 2 of them, the last one needed trimming.
Highly recommend, would use Frank keys again.

2025幎8月5日
自発的なレビュヌ
Frank Key ロゎ

Frank Key からの回答

Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with us. It's great to hear Jason was helpful, and went the extra mile living our values. We'll be sure to pass on your kind words to him – he'll be delighted to hear them!

We truly appreciate your recommendation and look forward to helping you again in the future. If there's anything else you need, don't hesitate to reach out. Thanks for choosing Frank Key! 🌟

5぀星のうち3の評䟡

Delivery was spot on (4 jumbo bags of


Delivery was spot on (4 jumbo bags of MOT type1) the MOT it self wasnt the nest ibe used before some very large rocks and not alot of dust some areas i has to top up to get a good lock.

But it was cheap and will work so not to bothered

2025幎7月25日
Frank Key ロゎ

Frank Key からの回答

Thank you for taking the time to leave us a review and for your honest feedback! We're glad to hear that the delivery went smoothly and that the product worked for your project.

Our MOT Type 1 is indeed a 40mm-to-dust product, which is ideal for certain applications. For projects requiring a finer finish, our 20mm-to-dust option is a great alternative, though it does come at a slightly higher price point. We’d be happy to discuss your needs for future projects to ensure you get the perfect product for the job. The dust does tend to sit towards the bottom of the bag as well especially if its been raining since it was bagged.

Thank you for using us and hope we can exceed your expectations next time around. If there’s anything we can do to assist with your next project, please don’t hesitate to reach out. We’d love the opportunity to turn this 3-star experience into a 5-star one!

5぀星のうち1の評䟡

Disappointing delivery service

I deliberately chose my delivery day to coincide with a work from home day. To be home when the delivery was made. No knock on the door to alert me of said delivery. Just drop and leave. Now I have to hand ball 2 tonne of gravel. Thanks for a that.

2025幎7月25日
自発的なレビュヌ
Frank Key ロゎ

Frank Key からの回答

Please accept our apologies. We will investigate this and come back to you ASAP.

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent delivery experience didn’t meet your expectations.

Our driver, Rob, mentioned that he did knock on the door upon arrival but didn’t receive a response. He placed the gravel on the driveway, close to the area that appeared to be under preparation, to make it as convenient as possible for you to move and use. We aim to ensure deliveries are placed in the most practical and accessible location while adhering to health and safety guidelines.

5぀星のうち5の評䟡

Russ the legend

Our delivery driver, Russ, went above and beyond this morning. I am just recovering from surgery and was home alone, but he picked up on this without hesitation offered to bring the delivery up the driveway as there was nowhere suitable to leave it by the road. He did several trips with a smile on his face and wouldn’t even accept a cuppa as thanks - thank you Russ!

2025幎7月21日
自発的なレビュヌ
Frank Key ロゎ

Frank Key からの回答

👍

5぀星のうち5の評䟡

Great communication

Great communication. Fast delivery. Excellent price. Quality product. Delivered with care and consideration. Many thanks.

2025幎6月24日
Frank Key ロゎ

Frank Key からの回答

Thanks for taking the time to leave us this great feedback.

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