I have bought watches and other jewellery from FH, the service is always ‘personal’ you really feel looked after, never rushed. Each buying experience is excellent. I really wouldn’t go anywhere els... もっと見る
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Shopping for engagement rings in bluewater with no joy until we walked into this branch. Katie was incredibly attentive and couldn't have been more helpful in finding our perfect ring. She wasn't... もっと見る
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My wife is over the moon with her ring. Very nice people to deal with. Friendly and not at all Pushy Just one point if your purchase has to be altered or delivered from another branch I unders... もっと見る
We visited Fraser Hart in Peterborough. We were looking for a ring for a landmark birthday for my wife. Samuel in the store was fantastic, he really took the time to discuss what we were looking for a... もっと見る
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企業情報
Fraser Hart について
当該企業による記述
Fraser Hart is one of the UK’s leading jewellers with 25 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Our staff are expertly trained in fine jewellery, diamonds, bridal and luxury watches, and are ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and more to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Customers can chose to shop with us through any of our stores, or online at Fraserhart.co.uk
Our customer service team would be delighted to assist with any queries regarding our stores, products or orders. To contact us, please email sales.team@fraserhart.co.uk
連絡先
Queen Street, G1 3ED, Glasgow, 英国
- www.fraserhart.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Excellent experience and service today…
Excellent experience and service today from the Glasgow brand!

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Fraser Hart, Meadowhall - Brilliant
What top service from Callum at Fraser Hart, Meadowhall - he’s a credit to your organisation. Purchased a Longines Hydroconquest Limited Edition 2026 Commonwealth Games, had to wait for stock to arrive at the Store. Callum kept me informed throughout the waiting period and rang when the timepiece arrived. His customer service was excellent, so much so, that my Wife also purchased a pair of Diamond Earrings when we went to collect the Longines. First class - highly recommended.

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Top quality service with a nice…
Top quality service with a nice friendly touch.
This will be my London jeweller from now on.

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lovely experience
We had such a lovely experience in Plymouth with help from Karen!
She made it so easy to sort our wedding bands on short notice. All staff were lovely and service was amazing.
Thank you so much!

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Absolutely fantastic experience great…
Absolutely fantastic experience great product,Georgia was amazing and professional through out my purchase of a Breitling endurance pro ,which is now on my wrist looking fantastic, this was my second purchase from Fraser Hart and will do again. Thank you Georgia keep up the amazing job you do. MZ

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Top service
Top service! Had allergy to necklace I bought. So helpful exchanging it. Thank you!

Fraser Hart からの回答
5* team and 5* store
I have used Fraser Hart in the metro centre in Gateshead for the past few years for my watches and any jewellery I purchase for my wife and daughter. Ian and the team always give a 5* service and I wouldn’t go anywhere else. From start to finish Ian and the team are attentive and really makes you feel like a valued customer. I can’t recommend this store or this team enough

Fraser Hart からの回答
Great experience at Fraser Hart
Great experience at Fraser Hart buying my partners engagement ring. Was well looked after and went above and beyond to ensure i got the perfect ring. Will be back again soon for the wedding rings. Thanks again

Fraser Hart からの回答
Very pleased with the polite customer…
Very pleased with the polite customer service and response in following up my enquiry for a recent purchase.
I was kept informed of my order which arrived very promptly.
The shop and display is very professional with welcoming staff.

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Great service
I was served by Karen, was really helpful and answered any questions to help with my purchase.

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Excellent
Went into our Meadowhall branch today and Callum who looked after us was really great would definitely recommend this store & Callum , Thanks S&J

Fraser Hart からの回答
Ron was super helpful in sorting my…
Ron was super helpful in sorting my problem nice and quickly. Great service, would use again!

Fraser Hart からの回答
George came to ask if I needed any help…
George came to ask if I needed any help when I was looking in shop window. He was very helpful and knowledgable bout the watch I bought .Thanks again

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Excellent
Fraser Hart in Plymouth is the first place I go when I want something special. Susan is very helpful and goes above and beyond to meet my specific requirements, (and I have many) The jewelry quality is excellent. I've never been disappointed with the service or quality. Thank you Susan for your patience.

Fraser Hart からの回答
Caitlyn in the Cambridge store was…
Caitlyn in the Cambridge store was absolutely brilliant, taking care of me throughout the process of purchasing my watch. She was happy to order in additional models to the store so I could compare them side by side and make my decision fully informed and with confidence. She was super helpful in all my queries, and offered support without being pushy. Very happy!

Fraser Hart からの回答
Peterborough Queensgate Branch
Approached by Samuel who asked if he could help after seeing me browse the rings outside. I was worried at first as I was dressed very casual for a bank holiday Monday, and sometimes people (not here) may treat you differently. However, Samuel was attentive, extremely knowledgeable and engaging. He knew my ring size just by looking at my finger and was very thorough in finding a ring I would like (I intend on getting it for myself as a graduation gift). He talked me through different settings, diamond cuts and metals - it was a genuinely wonderful experience. I left feeling very confident and hope to see Samuel again in a few months so we can celebrate properly. A truly wonderful experience and fantastic service⭐⭐⭐⭐⭐

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Brilliant service at Plymouth with Susan
We visited the Plymouth branch of Fraser Hart and had a wonderful experience with Susan. She was incredibly friendly and made us feel at ease from the moment we arrived. Nothing was too much trouble for her.
Susan took the time to really listen to what we wanted, carefully considering our preferences, budget, and any concerns we had. Her approach made the whole process feel relaxed and enjoyable rather than overwhelming.
As a lovely extra touch, she even cleaned my engagement ring while we were in the shop and offered us drinks, which made the visit feel even more special.
Thanks to Susan’s excellent service, we’re very happy to have ordered our wedding rings with Fraser Hart. We couldn’t have asked for a better experience. Thank you

Fraser Hart からの回答
Superb customer care at Colchester
Melissa and the team at Colchester were exceptional - very friendly, professional and knowledgable. Our experience there was made very memorable because of how attentive they all were. Quality of the jewellery and watches there were great too.

Fraser Hart からの回答
Got served by Joyce at the metrocentre…
Got served by Joyce at the metrocentre store, very professional, polite, accomodating ,and friendly with both my kids. Looked at the product, went else where and found Joyce was alot friendlier thanks

Fraser Hart からの回答
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