Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... ãã£ãšèŠã
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I found using your website an easy experience. I enquired for insurance to cover for our UK holiday and was offered a policy to cover my requirements at a lower price that I had been quoted elsewhere... ãã£ãšèŠã
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... ãã£ãšèŠã
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Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
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- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
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Stansted House, PO9 6DX, Rowlands Castle, è±åœ
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4.8
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Surprisingly easy to negotiate
Surprisingly easy to negotiate the form filling. Easy to understand and at a reasonable price.
2026幎2æ1æ¥
Great service
2026幎1æ31æ¥
Very professional service
Very professional service.
I feel Iâm in safe hands after taking out insurance with Free Spirit.
2026幎2æ2æ¥
Very helpful staff and very good priceâŠ
Very helpful staff and very good price for the insura
.
2026幎2æ2æ¥
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An easy and pleasant experience
I spoke with Carla to arrange my travel insurance and she was pleasant, patient and most helpful. It was a good experience and a pleasure to do business with her, thank you.
2026幎2æ3æ¥
Free Spirit Travel Insurance ããã®åç
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Carla so that she gets the praise she deserves.
Kind regards,
The Free Spirit Team
Travel insurance
Phone up a Lovely Lady answered the phone sorry forgot name she was very clear in telling me things about policy
2026幎2æ2æ¥
very thoughtful representative talkedâŠ
very thoughtful representative talked through my needs very well
2026幎2æ3æ¥
Travel insurance for disabled son
So good to speak to a company who understood my sonâs disabilityâs. It was effortless and so easy to arrange. Will definitely be using Free Spirit again. The lady I spoke to was a credit to the company.
2026幎2æ2æ¥
Easy website to use
2025幎2æ2æ¥
Good service
Good service, staff are friendly and helpful, taking time to make sure you have the right cover for your trip
2026幎1æ29æ¥
Athens city break
We have used Free Spirit for our holiday insurance over recent years due to a change in medical circumstances. Compared to some other insurers we spoke to Free Spirit was a lot more straight forward to deal with and hopefully we are able to use them again in the future.
2026幎1æ22æ¥
We havefree spirit the choice of the people been using Free spirit for theâŠ
We have been using Free spirit for the past 3 yrs now and we find them to be an excellent insurance company .great service . and the Advisor we had by the name of Ros was An absolute Gem of Person to talk to nothing was too much trouble for her.great telephone manner
2026幎1æ28æ¥
Free Spirit Travel Insurance ããã®åç
Good morning,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Ros so she gets the praise she deserves.
Kind regards,
The Free Spirit Team
No pressure âŠ
All my questions were answered and options provided by a competent person without any pressure to decide immediately.
2026幎1æ26æ¥
Easy to get a quote,U had a query soâŠ
Easy to get a quote,U had a query so rang them-the phone was quickly answered & the young lady was very knowledgeable & helpful.
2026幎1æ23æ¥
Excellent service from an extremelyâŠ
Excellent service from an extremely helpful Adviser. Answered all my questions clearly.
2026幎1æ23æ¥
This the third time I have used FreeâŠ
This the third time I have used Free spirit. They answer the phone, they help you with any questions about making sure your insurance is covered, they are happy to spend time going through questions - all worth being with Free Spirit. I have not had to claim but I travel with confidence.
2026幎1æ23æ¥
Free Spirit left us Free and Easy
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow.
We were very happy to purchase the highest level because it was everything we needed.
Your agent was an excellent front of house ambassador for your organisation and within a day we had already recommended your company to some of our friends
Jim Cooper 22 January 2026
2026幎1æ19æ¥
Excellent service from start to finish
Excellent service from start to finish. Nathan, who dealt with my enquiry was very patient in guiding me thro the myriad questions associated with existing health issues. I don't think he could have been more helpful. The resulting quote was better than any of the other five companies I had tried.
2026幎1æ19æ¥
I really please to the man help me andâŠ
I really please to the man help me and he got patient to
Listen to me his name Dominic
2026幎1æ18æ¥
Free Spirit Travel Insurance ããã®åç
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to our colleague so they get the praise they deserve.
Kind regards,
The Free Spirit Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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