Furlenco レビュー 205

The most horrible customer service. Rather than solve an issue they wake up only when you withhold a payment. Then their true colour surfaces which is more of being goonda mawaalis rather than a professional setup. They resort to harassment, threats and rude executives who talk as though you are wrong in not paying instead of them for not listening or solving the issues.
Never ever do part payments or choose combos or return because then its a sheer nightmare. Just take products and renew for exactly one month everytime. They have no flexibility accountability or responsibility towards their products or customers!

Used the app, it's very user-friendly. Customer support is also excellent

I ordered one mattress for one month but was not aware that i have to keep it for minimum 3 months so i return it back. It was nice experience for returning back my order and got refund in one day

Order furniture from furlenco and got 3 products defective out of 6 products, when I reached out to customer care from the chat, said they can’t help directly go to app raise request from there!

Go for rentomojo but not furlenco, very disappointed

My previous furniture was good so I ordered from furlenco again but now got defective product and pathetic service

Update:

The service issue is still unresolved, i get call from different person from furlenco, they ask and I explain, no resolution, and then the cycle have released at 7+ times.

Then the guy faishzan (maybe operations) called me 11th feb 2026, around 5:35 pm and rudely talk and doesn’t offer any help and cuts the call. Says go and talk to customer service

I will pray to get this cheaters company get closed. So that no other people goes through what i am going through

Good next day service and good customer care support

A special thank you for resolving my issue quickly and for patiently listening to me and understanding the concern. I really appreciate the clear communication and professional support throughout.

Excellent products and very smooth functioning application

Satish is very nice to me , very understanding and helpful .
He solved my concern out of sheer goodwill and I appreciate ghat very much .
So to say , all the people in the company are very friendly , approachable and kind .
I am very happy with Furlenco and talk about it with my acquaintances.
Good luck to all.

Product is good and reliable using from last 1 year

Good service. Nothing to be worried about.

Good reliable furniture and fast delivery

All products are either new or as good as new and the quality is good.

The furniture is great, their service and prompt response is surely commendable.

Experience has been good. But it would be great if company can provide relocation services as well.

Satisfied experience. There were a few damages, but got it replaced/repaired within short time upon raising service request.

All the products are too good. Also provide good service.Very much customer friendly. Thank you for your service and keep it up.

It was excellent!
Everything was explained so well by Syed Abu Hadi. Thank you so much. Looking forward to shop more.

It was a great experience renting a almirah from Furlenco
Quality of furniture was great and looks good

I really had a great experience with furlenco. I used furlenco for over a period of 16 months and during the tenure , the furlenco team was very supportive and always any issue was resolved within period of 4 5 days with complete satisfication