Spoke to Joe on the phone who was able to arrange an SOH for an EV they had in stock. I reserved the car for 7 days which he explained was a no obligation reservation and if I was to go ahead then the... ãã£ãšèŠã
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I had a great experience with Fusion Motors - Joe was amazing, very responsive to all my questions, it was my first time buying a car so there were many! I didnât feel rushed or pressured and Joe pull... ãã£ãšèŠã
Joe has been amazing today! We came down from northern Ireland and he picked us up from the station and done us an amazing deal on our new car! Very polite and respectful, can't recommend him high eno... ãã£ãšèŠã
Joe at Fusion was very friendly, welcoming and helpful. Made the whole process of choosing, testing and paying for my son's first car very efficient and straight-forward. He also went the extra mile... ãã£ãšèŠã
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Fusion motors started its journey as a family business back in 2011 with great passion for cars. Based in Essex, we have supplied quality used cars to customers across the country for many years. Convenience is key as a vehicle owner, which is why we strive to provide anything you could possibly need throughout your time as a driver. Once you find the vehicle of your dreams, we can offer you a flexible finance plan with minimal deposits, low monthly payments and APR. We're here to make sure that your car spends most of its time on the road and as little time as possible in the garage. So, all our car comes serviced up to date, minimum 6 months MOT, 12 months AA breakdown cover, Free HPI checks, Free mileage checks, 75-point mechanical checks including all cars PDI inspected. We prepare all our cars to the highest standard to meet expectations of most demanding customers. Explore our services and stock online or pay us a visit in person. It's very easy to reach us, we are in Purfleet on the London Road. Our forecourt can be accessed from all the vital transport links; including the A13, A12, and the M25 (you can find us just fifteen minutes from Junction 30/31). Simply enter our RM20 3LL postcode into your Sat Nav or call us on 01375 470194 / 01375 511 114 for directions or to discuss any vehicle you are interested in, and we'll be happy to help. If you are unable to make it to view a prospective vehicle then why not ask for a personalised walk-round video.
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Baymanor Lane, RM20 3LL, Grays, UK, è±åœ
- 01375 470194
- sales@fusionmotors.co.uk
- www.fusionmotors.co.uk
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Best experience
I have purchased my car the car is good vikas and Jordan are to helpful from start to finish highly recommend fusion motors
outstanding service from Joe 10/10âŠ
outstanding service from Joe 10/10 lovely guy
Joe was absolutely brilliant
Joe was absolutely brilliant! , amazing customer service! Thankyou again!
Amazing customer service from Joe
Amazing customer service from Joe, very helpful and a fantastic range of cars.
Jordan well done helped me out honestâŠ
Jordan well done helped me out honest people glad I donât business with them and a very good car sale
Jordan was great thanks for the carâŠ
Jordan was great thanks for the car stayed late for me thanks very much!
Had the worst experience ever
Had the worst experience ever. They lack customer service and there's a particular receptionist there who is rude and lacks empathy. After purchasing a car from them within 2 weeks the car battery needed replacing. In 7 months the car began smoking and stopped driving. Previously after servicing the car a whole lot of engine issues came up. After calling them we were told to email aftersales. No one contacted us afterwards and then eventually the car stopped driving a short while later. They didn't allow me to reject the car and made the decision to only repair it despite us explaining we don't feel safe travelling in car with our kids. They are also very dishonest whenever you call to speak with the sales manager they are never in. This has resulted in my husband being absent from work for almost two weeks. Whenever we call to get an update on the vehicle for my husband to resume work they become rude shrug us off. They lack empathy in our situation and becomes rude when you ask simple questions. I will not recommend anyone to purchase any vehicle from them.
Doug however took over the issue and got it sorted along with Sarah they were brilliant. The car has been returned and is now driving. No issues detected yet. However, they seemed to have sprayed the parts of the car in black which is okay but they didn't do it nicely. They messed up the silver range rover logo. Some of the letters now have patches of black. The sliver parts on the front of the car have patches of black. To add to that four black finger prints on the grey interior of the car is now visible. They held the inside of the car while spraying and have permanently stained the car with the black finger print. My husband and I couldn't be filled with anymore rage from the overall experience. I will mostly definitely NOT purchase even a pin from this place. To treat someone's property in such a manner that they are paying for is disgusting and heartless!!!
Fantastic range of cars and Joe wasâŠ
Fantastic range of cars and Joe was very informative and helpful. I would recommend speaking to Joe if youâre looking for a new motor.
Jordan at fusion motors was veryâŠ
Jordan at fusion motors was very helpful from start to finish. Made sure everything was in top condition ready for the car to be driven away.
very good customer service i was dealtâŠ
very good customer service i was dealt by joe very nice salesman i would rate him very high
Joe at Fusion Motors was brilliant fromâŠ
Joe at Fusion Motors was brilliant from start to finish. Friendly, professional and genuinely helpful, couldnât fault the service in any way
Another car soldâŠ
I knew what I wanted, I knew my budget and Joe looked after me from initial phone call to signing the dotted line. Very easy transaction.
Very helpful and trustworthy
Joe at Fusion was extremely helpful over my potential car purchase and although I didnât end up going ahead for various reasons, he was very helpful throughout and returned my deposit very quickly - completely trustworthy - thank you Joe!
Incredible service
Incredible service, very smooth and Doug &Vikas were excellent and helpful, highly recommend!
Went to purchase a skoda and ended upâŠpurchasing a high spec voltswagon
Went to purchase a skoda and ended up purchasing a vey high spec voltswagon tiguan allspace. Doug was honest and open at all times whilst viewing the vehicles.the purchase went smoothly from start to finish ,the vehicle was delivered within a day of purchase.would recommend fusion Motors for there no pressure sales and honest.well done Doug and the team.
Loved the customer service
Loved the customer service, Especially Jordan, he was there for me and very helpful!
Thanks for the car Jordan exceptionalâŠ
Thanks for the car Jordan exceptional service
Jordan was spot on
Jordan was spot on, the overall experience was smooth and I donât have a single complaint.
Im thankful for the service provided byâŠ
Im thankful for the service provided by ak and the staff at fusion motors quick and efficient service thank you so much everyone.
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