FutureLearn レビュー 1,535

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It was an incredible journey , with so many information and references . It gave me a basic idea about my course and show me the way how to conduct and varify certain resistance patterns of bacteria.... もっと見る

5つ星のうち5の評価

I have had a great experience learning on Future Learn. Lessons are clear and highly engaging. You almost cannot help but participate in the learning activities. The content of lessons are also top n... もっと見る

5つ星のうち4の評価

Having now completed 4 courses in just over a week (whilst on holiday) I feel confident in my decision to purchase the Unlimited package, and to comment on the courses. 1) I am curious to disc... もっと見る

5つ星のうち5の評価

Excellent indeed. Your modules are straight to the point and very informative. Thank you very much to the entire team for your effort,time and dedication.

企業情報

  1. 教育機関

当該企業による記述

Here at FutureLearn, our purpose is to transform access to education. We do that by partnering with over a quarter of the world’s top universities to support millions of learners across the globe to develop skills and achieve their personal and professional goals. Our courses: We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life. We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas. Our partners: We’re a private company owned by Global University Systems. We have hundreds of partners from around the world. These include many of the best UK and international universities, as well as institutions with a huge archive of cultural and educational material, such as the British Council, the British Library, the British Museum, and the National Film and Television School. We also work with a range of internationally renowned organisations - from professional bodies such as the Association of Chartered Certified Accountants (ACCA) and Institution of Engineering and Technology (IET), to businesses like the BBC and Marks & Spencer, to the UK Government.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1535件のレビュー

5つ星
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ネガティブなレビューの 91%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This course offers a clear

This course offers a clear, practical introduction to IPS, with engaging content and real-world insights. It builds confidence in supporting individuals with health conditions into work and is valuable for both new and experienced professionals.

2026年3月27日
5つ星のうち5の評価

I recently completed a course on 2 Apr 2026

I recently completed a course on FutureLearn and was very impressed with the course structure. The mix of articles, videos, and quizzes kept me engaged, and the peer-review system provided valuable insights from other learners. The interface is intuitive and makes it easy to track progress. Highly recommend for professional development!

2026年4月2日
5つ星のうち1の評価

Signed up for course and never told me…

Signed up for course and never told me I had to pay for my certificate before hand!! Worked for 6 weeks completing modules and did not receive achievement!

2026年3月24日
FutureLearn ロゴ

FutureLearn からの回答

Hi there, If you take a FutureLearn short course with Limited Access you won't receive a certificate, apart from on sponsored courses. We explain this via the table of purchase options shown when you join the course, and on the bottom of the course description page for each course, so that learners can choose the course enrolment option that's right for them. If you'd like the opportunity to earn a certificate on any of our non-sponsored courses you will need to either purchase that course, or become an Unlimited subscriber.

5つ星のうち1の評価

[WARNING] Read This Before Purchasing a FutureLearn ExpertTrack: Systemic Flaws and Certification Traps

[WARNING] Read This Before Purchasing a FutureLearn ExpertTrack: Systemic Flaws and Certification Traps

I want to issue a strong warning to anyone considering purchasing a FutureLearn ExpertTrack subscription. Based on my recent experience completing an ExpertTrack, there are significant structural issues with their assessment criteria that can trap paying users in an indefinite loop, preventing them from receiving their earned certificates.

If you are planning to invest your time and money into this platform, please be aware of the following systemic issues:

1. The "Peer Review" Trap and Indefinite Delays After successfully completing 100% of the courses steps and passing all required objective assessments, my certificate was completely blocked. The system requires peer reviews for the final assignment before a certificate can be generated.

The critical flaw here is that if you are enrolled in a cohort that is inactive, which is highly probable for specialized or niche academic topics, your progress is halted indefinitely. Because you are on a paid, active monthly subscription, you are effectively forced to keep paying while waiting for non-existent peers to grade your work even on Zendesk they say "If you have completed all the courses in your ExpertTrack then we recommend cancelling your subscription to the ExpertTrack via your account area while you wait for your peers to complete their reviews". FutureLearn offers no automatic timeframe for a manual override of team support.

2. Systemic Inconsistency in Assessment Criteria There is a glaring contradiction in FutureLearn's evaluation guidelines that undermines the transparency of their certification process:

The Interface
The "Assessment scores" section of the platform clearly indicates a 50/50 weighting model (the assignment accounts for 50%, and the objective test accounts for 50%).

The Reality
The underlying ExpertTrack documentation contradicts this, stating that a minimum score of 70% on the peer-reviewed assignment is strictly required to receive the certificate.

Why This Matters
Under this conflicting model, your ability to get certified is entirely dependent on the unpredictable availability and diligence of other learners, rather than your own demonstrated knowledge and individual academic performance. An objective, rigorous evaluation process should weigh the objective examination far more heavily (e.g., 70%) to prevent students from being penalized by the inactivity of their peers.

Furthermore, this reliance on peer assessment exposes students to the risk of bad-faith evaluations. A secondary, yet highly detrimental, problem occurs when learners receive arbitrarily low grades from peers who evaluate assignments maliciously or without proper academic diligence. It is worth noting that these exact vulnerabilities in peer-grading systems have already been widely documented on other major platforms, such as Coursera and edX. Subjecting a paid certification to such subjective and potentially punitive peer behavior fundamentally undermines the academic integrity of the platform.

The edX Alternative: A Better Model
In contrast, platforms like edX have improved upon this flawed structure by ensuring that objective exam grades are the sole decisive factor for certification. While peer reviews are still utilized, they only impact the final numeric course grade displayed on the certificate verification page link. This ensures that peer inactivity never blocks or delays the actual issuance of the certificate, protecting the student's investment and time.

The Official Stance
FutureLearn’s official documentation on this issue essentially shifts the burden onto the student without offering a definitive resolution. You can read their unhelpful policy here on their FAQ Zendesk with the title of "My assignment hasn't been reviewed yet. What do I do?" and that says "Due to the nature of peer reviews, we can't guarantee a time-frame for when these reviews will be completed."

Conclusion
Until FutureLearn revises these conflicting assessment weightings, implements a guaranteed manual validation process for inactive cohorts, and takes the necessary structural step of decoupling the peer-reviewed assignments from the issuance of the certificate, I strongly advise caution. You risk paying for a subscription where the final deliverable is indefinitely withheld by systemic flaws and factors entirely outside of your control.

2026年2月25日
自発的なレビュー
FutureLearn ロゴ

FutureLearn からの回答

Hi there, thank you for your review. I can confirm that ExpertTrack subscriptions are only automatically cancelled when a learner has earned a certificate on all of the courses in that ExpertTrack. The advice we give in our help centre is correct: subscriptions should be cancelled by the learner if you are only waiting on a peer-graded review of your work and have otherwise submitted all of the required work for the whole ExpertTrack. Unfortunately we cannot guarantee a time-frame for when such reviews are completed. Learners can write to us via email to support@futurelearn.com if they require assistance with this type of issue, we will provide further advice and assistance.

5つ星のうち5の評価

A really helpful program to learn Norwegian.

Learning Norwegian-Norsk was a life goal for me. I used to speak using translator apps when I had visited the country before completing this program and people were very happy to hear me speaking their native language, but I suggest you use this program to learn the language the right way, because the material is well organized, the procedure is really encouraging and interactive and I feel more confident now about my accent.

2025年3月13日
5つ星のうち4の評価

Ik heb hier 2 gratis cursussen gevolgd.

Ik heb hier 2 gratis cursussen gevolgd.
1 over het schrijven van essays op de universitaire manier en 1 over veerkrachtigheid.
Op aanraden van mijn baas vond ik deze site.
Ik vond de cursussen leuk, leerzaam en waardevol.
De meeste cursussen zijn gratis.
Dus dat is fijn.
Het word goed en duidelijk uitgelegd.

2025年6月3日
FutureLearn ロゴ

FutureLearn からの回答

Thank you for sharing your experience on FutureLearn. We hope you continue to enjoy learning with us.

5つ星のうち4の評価

FutureLearn used to be great

FutureLearn used to be great. You could take your time with classes and get instructor feedback. Now, it's all about money and no one responds. Some of the classes are good.

2025年2月10日
FutureLearn ロゴ

FutureLearn からの回答

Hi David, I'm sorry to hear that you have not had the expected experience at FutureLearn.
As our courses are hosted online, without live sessions, they are designed so that you can guide yourself through the course content. There are no live teaching sessions with educators, unless this is specifically mentioned on a course.

Some courses are facilitated by members of the course team, which means they will post comments on the course and reply to learners on the course as well. These can include educators who worked on the course, from the partner who created the course content.

Some courses will also be facilitated teaching assistants and PhD students who will also help to talk to and guide learners in the comment. You'll see a ‘mentor’ label next to their names.

However, our courses are often taken by many thousands of students, spread across the globe. Because those educators and other members of the course team have limited time, they can't reply to every comment or speak directly or privately with so many learners.

We know our learners are also great at helping each other out - if you have a question, other students may well be able to answer you.

5つ星のうち1の評価

Terrible organisation

Terrible organisation. I passed an interview, got the job and was made to go to training. After attending the training I had to reach out to Helen on several occasions, to find out whar the next steps were. I called and sent numerous email. Helen never responded. Very unprofessional honestly.

2025年10月13日
自発的なレビュー
FutureLearn ロゴ

FutureLearn からの回答

Hi Ayo, please could you confirm what role at FutureLearn you applied for? We don't have anyone employed at FutureLearn called Helen, so I'm not sure that your review applies to an experience at FutureLearn.

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