Futurestay レビュー 

I loved the Futurestay Method. It is simple, objective and super dynamic. What most caught my attention were the classes, which, being short, are great for those who have a busy day. The modules are super-organized, and having a test at each end of the video helps to better fix all the concepts learned. I would certainly buy other courses from Futurestay, as they demonstrated excellent and detailed quality for those who are starting in the area. I also hope to use their software to help me launch and scale my own Short Term Rental Business.

I have been operating my vacation rental for two years on Airbnb and have done quite well but knew that I could be making more money if I knew how. One of my friends told me about Futurestay and I took the courses and used their system to list onto Google which helped me start getting direct bookings where I make more money than on Airbnb. I am going to finish the courses but so far it’s been a good experience.

Futurestay displays an incredible understanding of it's customers, the market and the industry. The attention to detail and thouroughness are always enjoyed, appreciated and come to be accepted as a standard with dealing with Futurestay

I recently took a course on the short-term rental market "The Futurestay Method" and I must say that it was an excellent experience overall. The platform was easy to use and navigate, and the course content was well-organized and informative. The instructor Nick was highly knowledgeable and passionate about the subject matter, which made the learning experience engaging and enjoyable. They provided practical tips and strategies for managing short house rentals, from marketing and pricing to managing guest relationships and maintenance issues. One of the things I appreciated most about the course was the flexibility it offered. I could work through the material at my own pace and access the course materials whenever it was convenient for me. Also, the option to receive a certificate upon successfully answering questions after each topic is an excellent feature that this education platform offers. I highly recommend this education platform and this course to anyone interested in short house rentals. It was an excellent investment of my time and money, and I feel much more confident and prepared to take on the challenges of managing a short-term rental property.

Futurestay is a fantastic educational tool for any aspiring vacation rental operator or general industry enthusiast!

The future stay method is necessary for anyone interested in short term rentals.

What an amazing course! Super engaging with the relevant info/ resources needed for those with rental properties. It helped me understand how exactly to start my business in a manor that was fun and totally comprehensible. On top of that they provide very convenient resources and make sure the content sticks.

Overall, exceeded expectations

The Method is so cool. It was well-organized and easy to follow. I'm not sure I've seen anything else like it on the market.

Really easy to understand. Incredibly useful information that is already helping me make my condo listing better. Only reason I haven’t given 5 stars is that I haven’t completed all the courses yet. Not sure if I can go back in and update this review, but I’ll try after I finish everything.

The curriculum for this course is exactly what I need to start planning my first short term rental property. The courses are quick to do, but the lessons will take some time to master. Content is fun, easy to understand, downloads and templates saved me a ton of time! Recommend the Futurestay Method to anyone who wants to get into short term renting!

This course is phenomenal! It is so engaging, I managed to get through the whole thing in just a few days. The amount that I learned is more than I ever expect. I feel equipped and ready to take on the short-term rental industry and cannot wait to see what I can accomplish!

The new Head of Operations at Futurestay, Roberta Farrell, is definitely a much needed addition to the new management and future of Futurestay! With her helpful attitude, leadership, and empathy Futurestay can definitely regain what it had lost. Also, assigning Account Executive to Partners versus having Partners have to deal with several Customer Service Representatives, who have to start from scratch to attend to them, is definitely a step in the right direction!

Before Roberta arrived, Futurestay had repeatedly displayed substantially lower rates for my rentals, which had caused me substantial losses. They had also caused me 12% additional service fees that I had no clue I was paying, but which caused me thousands in losses!

And when I had ended my subscription with them, they still had my listings displayed with outdated rates that I had to honour. One of these resulted in a reservation of US$825.49 LESS than my discounted rate! And while I had told the then team that they should NOT, therefore, charge me any commission but hand over the payment they had collected, since they were not to collect on my behalf, they refused to do so, and still charged me the full commission and credit card fee on top of my US$825.49 LOSS that they had caused!

This was exacerbated when for months I tried to correct the issue, but they just kept the money and gave me the run around.

Since there is a new Head of Operations and Management, who is open to improving Partner Relations, however, I can definitely say that there is new hope!

Same for me, as other hosts say. My listing has been completely hijacked, altered, services which I do not offer added. The commission for the host on airbnb went from 3% to 15%. I requested immediate disconnection, they said it is disconnected, but after the call with airbnb I learnt that not, Futurestay takes the commission for every reservation I take. I am on call with airbnb requesting to remove the parasite code from my listings, so I can manage properties myself, as before. A big mistake, costed me a lot of money, and sleepless nights.

Futurestay posted my listing without authorization and without us having an account. They accepted a booking, took the guests money and when we tried to correct the issue Walter (agent) started screaming and hung up.

Out of the states, fake and fraudulent company.

Ya, no wonder you don't have a reviews section on facebook - because you are AWFUL to work with! I have NEVER encountered a company with worse customer service - plain ignorance and flat out ignoring what your clients say and request! I have had an account with you for over a month now and it has been a constant headache and NOW, you have retrieved a deleted listing and linked it to Booking.com that has now received reservations that I can't cancel, even though the listing no longer exists - at all! And NO help from anyone!! I have notified the BBB, FBI Fraud Dept. and will be blasting our story all over the web until this issue is fixed!!!!

I made the terrible mistake to create a futurestay account via AirDNA and connected my listing to it. I never used their services and immediately archived my listing after I connected it. However, Airbnb now thinks I'm managing my account through a managing software and automatically changed my service fees from 3% to 15%. I have requested futurestay to disconnect property from my account multiple times but haven't been successful yet. A few days ago customer service assured me my property has been disconnected but it has not. Very annoyed at this point! Save yourself the trouble and don't use the software.

FutureStay seemed like the perfect way to increase my vacation renter's visibility, especially our Google presence but it turned out to be the biggest nightmare in my 7 year long rental business history

FutureStay hijacked my listing's management in these ways:
~InstantBook was turned ON on all properties regardless of whether that was practical for that particular property or not
~Prep times were removed so that guests could book a property then show up for check in immediately with no way for us to complete any last minute checks or preparations
~Access to my Air B&B calendars to do things such as block dates was removed

In addition to losing control of my property management, FutureStay customer service was unavailable by email or phone to assist me PLUS we were still not readily visible on Google.

Avoid FutureStay!

The costumer service is profecional and always available to assist you.

I've been trying to disconnect from their platform and have contacted customer service multiped times. No luck so far. It seems that want to keep you in their platform without your authorization. Very unprofessional business practices. I would not recommend this platform to anybody. Very unresponsive. Still plugged to their platform without being able to manage my airbnb account from airbnb.

This is a very slow and buggy service. Just get something else and save your time. I wish I knew this months ago. Customer service is non-existent without finding the details of upper management. Which is something I had to do. The onboarding took weeks (yes weeks), while I tried to connect with relevant team members. Eventually the c-suite connected me to customer service who claimed it was an isolated incident but reading reviews o multiple sites, it's clear the best aspect of futurestay is their marketing. Customer service offered a gift card later, but claimed I needed to stay on for one month before receiving it, which seemed like they were trying to pay me to stay on. So I decided it wouldn't be worth it if the platform had no confidence I would stay without a carrot and a stick. Figured there was little internal confidence in the software either.