GAIN Credit レビュー 13

I took out a small loan GAIN Credit's "Lending Stream" brand and defregret it. GAIN Credit through their subsidiaries are irresponsible lenders and, now I'm taking charge of my finances, I have lodged a complaint against them that, if not upheld by GAIN Credit, I plan to take to the Financial Ombudsman Service. I am so disappointed in GAIN Credit, they pray on vulnerable customers like myself and victims of financial abuse such as myself. They do not do anything to protect vulnerable and disabled customers.

DO NOT USE. They're a bunch of liars, despite admitting they didn't have the correct email address, despite it being given multiple times, and the fact my phone blocks anything labelled as "scams" via text or call (wonder why they might have that label. They still stuck a note on my credit file amd refuse to remove it. Deal with this lot, and you're dealing with the devil. You'd be better contacting a loan shark than this set of dishonest shisters.

A few months ago without any prewarning Drafty reduced my credit line and left me adrift by a few hundred £s saying they had done a review.. never missed a payment was within my original limit.. also advised that extra interest would be charged ( already a very high rate compared to other lenders ) A few months passed making extra payments and bringing it under the new limit . Then in the last few days they have done it again and dropped it again and left me adrift by around £500 .. Have complained to them .. just get an automated reply .. may not be illegal.. but very sharp practice.. Beware .. those looking for credit . I will be contacting FSA

This company is the worst iv ever had dealings with after being a loyal customer for meny years all of a sudden my credit line gets stopped and they won't renew it, absolute wast off time after falling for a debt management company telling them I'm working with them when I am not lol ha ha now who's gonna pay you because I ant, take it to a collection company bunch of useless cow boys

Signed Michael ursell

Please read as Zero stars. This company has put ACI onto me for at least 2 debts, I have had 6 emails from them all stating that I owe £££s to different lenders. So I have been advised by the Police to call the Financial Ombudsman as the emails from these muppets looked real. But also I have had another email today, so I called them and they have refused to escalate my call to a manager as I refused to give my Address. Even though I gave them a customer reference number, the person in the phone told me that she would not escalate my call as I wouldn't answer all of her security questions. But as I had already explained to her that I had never had any money from them that I was not giving them my address. So call ended. Again these people a a complete bunch of Muppets!!! Do not get anything from these people. ..

Worst company ever!!! So these lot own lending stream who loaned me 23 loans that’s right 23 loans then in 2016 when I put a affordibility complaint in they said no don’t owe nothing I almost lost my home hardly ate as couldent afford food cause these vultures I told them this I even offered £20 a month till payed off I even got the email where they refused £20 a month and said will need to be more like £200 I realised the need and said I ain’t paying that so it went to aci who sold it to tm legal who gave me a ccj so I then had to pay tm legal £40 a month to clear just over £1000 then this year in March I get a email from lending stream we may have missold you so I emailed what they wanted again nah def all good so I had a go sent them my eviction letter guess what they owe me 2k all of a sudden so April 4th 2022 I got 2k back of lending stream I then asked about my ccj and payments I made there oh no nothing to do with lending stream only reason they bothered to tell tm legal to remove the ccj is cause I said ok I’m getting fos involved and I have on last week December 2022 has tm legal finally succeeded in getting the ccj set aside as the courts have refused to twice so now waiting to see that be removed from my credit report tm legal told me all payments I made for the ccj went back to lending stream guess what lending stream being very quiet on giving me that money back thankfully a adjudicator at the fos has finally picked this up so maybe I will hopefully get my illegal ccj payments back and my compensation for the fact I have had a ccj which he should never of happend to me and for hardships I’ve faced since 2016 cause this company I’ve also made sure I sent all my bullying emails you lot sent me to fos to I’m putting this out there as I don’t want others going through what I been thorough

I received a letter from this company requesting £135 I apparently owe them. I have never heard of the company & certainly haven't acquired any type of loan from them. It's really worrying to get a letter like this, especially when I'm struggling to even pay for gas. Not happy with their lack of explanation of why I (supposedly) owe them this money.

Once again get a letter saying I owe 1000 pounds when I have never heard of them nor happy

I really & quite honestly cannot believe or understand how this "subprime" money lender continues to trade it's parasitic filth in The UK and be registered and authorised by The Financial Conduct Authority?? The Business is none compliant with The F.O.S when ordered to pay redress for loans issued on poor affordability grounds, or for any other reason it seems. They just continue to churn out cash to people who quite frankly, can't afford the repayments and added debt. I should know!! I made a writtin complaint about their none complaince with protocols and not repaying redress due to the F.C.A by e-mail and did receive a responce, saying a specialist investigator dealing in this buisness area (payday high interest lending) would review my complaint and would liase with the F.O.S. if the Buisness was under constant review, or other complaints had, or were recieved either from consumers & or other consumer financial institutions, then The F.C.A can and would review their licence to trade as a UK lender, legally!! Iwas informed that I would not be made party to, or given any further information regarding the FCA monitering of the Business (Lending Stream). Eventually after 11 months of barraging The Ombudsman for my redress, I was informed simply that a cross consumer industry order concerning Lending Stream had been put in place. ie a monitering system as they were months behind or even over a year in making redress payments ordered by the F.O.S. Why then are (The F.C.A The Regulator) allowing this rule breaking, two fingers up to The Regulator Business, still being allowed to dosh out cash on a daily basis to people who simply should not be able to borrow money in the first place. I understood the likes of "Wonga" Payday UK" Uncle Buck" Cash Genie" Payday Pixie" Satsuma" On Stride" and another dozen that have all gone bust, or been wound up would have been more than enough evidence to suggest that Gain Credit trading as (Lending Stream & Drafty) should not be lending any more money in The UK, and enforced to pay back (redress) to those it owes to, or be wound up and shut down, hung from the same tree as all those listed above?????? Why are The Directors and shareholders of this American Buisness still being allowed to trade their filth in The UK. Come on Financial Conduct Authority, use it, your Authority in the inteterests of The British Public, remove their licence! If you care to Google where this "operation of money lending" is based in The UK, it is down a little lane in the middle of nowhere Wisteria Grange Barn, Pikes End, Pinner, London, United Kingdom, HA5 2EX | Registered Address: 251 Little Falls Drive, ...It is quite obviously as private (large house) likely run by no more that x2 two people earning the largew amount oif cash they need fleeced from The Public to fund their mortgage, it isn't a proper buisness premises, it's a private house with no business logo or any other giveaway signs of who and what goes on inside. Why??? Bet their neigbours don't have a clue either. Hope your peacful little hideaway in Wisteria Grange, Pinner stays that way, don't you!!!

The crooks who run company Drafty and Lending stream which are by far the most predatory shark lenders out there. In clear violation of FCA regulations and happily turn a blind eye to FOS's adjudication.

It took this mafia led group 16 weeks + to provide a final response to my complaint and totally outright refused irresponsible lending. The case got escalated to the ombudsman which upheld the irresponsible lending complaint for loans 6 to 16.

They had 28 days till today (21st oct) to pay my refund and have failed to do so. They will get whats coming to them soon, a county court claim!

WARNING TO UK PUBLIC - KEEP A MILE AWAY from DRAFTY and its notorious sister company Lending Stream, both run by the same crooks and cronies GAIN CREDIT LLC.

To all other people on here writing negative reviews about this rouge lender, there is a clear common pattern, they drag their heels for complaints and want to delay refunds indifinetly.

Please ensure you write a formal complaint to FCA detailing your case so we can save the UK public from further harm and get the doors shut on these crooks.

Unprofessional vile treatment
After using drafty for a few months In 2019 I became very unwell and couldn’t work for a while, I contacted them to advise of my situation and they froze my account for 30 days. My personal situation became worse (mental health related) and I fell behind with a lot of my bills and after speaking to debt advisors I was advised to gain evidence from my doctor to advise that my mental health condition at the time I was using drafty was that I wasn’t in a position to have taken out these loans and therefore requested they take a look at helping me out with the debt and possibly writing the debt off completely as my diagnosis is a lifelong one and my contracted hours of work had been reduced for the foreseeable future and after completing a financial statement the debt was almost definitely uneconomical to collect they took six months.....yes six months! To give me a final response to my request but not before making me endure months of endless calls and emails chasing this up being asked for more information each time everything they asked for I gave them so many wasted hours and they dragged it out sometimes taking weeks to respond to an email I spoke to countless agents of the phone whom I found to be unhelpful unsympathetic and instead of helping me caused more and more stress each time I tried to get a response, but the icing on the cake was when they eventually sent me a final response stating they would not be writing my debt off but would put my account on hold for six months and not contact me in that time or pass my debt and info onto a debt management/third party, a week later I had an aggressive email from a third party saying they had acquired my outstanding debt from drafty!!! I was livid and you would think when informing drafty of their huge error they would be apologetic and take back the account from the debt management agency as soon as possible? No drafty insinuated I was lying or mistaken and that they hadn’t passed on my debt or breached my data protection and caused horrific undue stress by selling my debt to a third party! ( I asked the manager I was speaking on the phone with at the time if drafty hadn’t done this how on earth had this company acquired my full name full address email address home mobile and work numbers plus the fact I had an outstanding balance with drafty with the correct full amount my full work address my job role and all my sensitive personal medical information) and after more countless emails and calls and denials they eventually accepted that they had made an error I logged a second complaint requesting they investigate this error and compensate me for the data protection breach and all the stress that this has caused to which they refused to compensate me a single penny for this nightmare experience. They did however change the decision to write off my debt???Which on one hand is great as this was what I originally requested but on another angers me that they first took 6 months to reply and reject my request but once they realised the big error they made they change their mind??? which is inconsistent and contradictory. Drafty you either stick to your cold hearted attitude of you lent the money so you owe it and we don’t care about your circumstances and can’t and won’t be writing off your debt. Or as well as writing off my debt also compensate me for all the inconvenience and stress this has caused (i had days were I had literally been on the phone back and forth shouting for hours as it was so difficult to communicate with anyone)
I have passed my complaint onto the ombudsman’s and will await the outcome. A word of warning to anyone thinking of using drafty pray you never become ill or suffer financial difficulties because drafty dont Care about people just money! and are not compliant or responsible with peoples data I wish I had never used them and hope the ombudsman see in my favour!

This company owns or operates two payday lenders.

Drafty and Lending Stream.

Both are terribly run, utterly impossible to deal with and are simply predators preying on desperate people.

Neither company respects financial regulators and they both charge an absurd amount of interest.

Please change your ways.

In the hope someone in authority at Gain Credit hears how their company is being administered by Draftys staff.Avoid at all costs, the good reviews regarding Drafty (one of Gain Credits Companies)seem to be written by staff or people paid to write reviews. Absolute incompetent bunch of people who can barely speak or understand basic English. Well I assume that's the reason they are so unprofessional, unable to perform the simplest tasks and completely incompetent on every level and I do mean the frontline staff, supervisors and senior managers who are too important to correspond or talk to customers who are most definitely about to escalate to Ombudsman and Executive/Director level. A simple undisputed refund of less than £30 has took them over 8 weeks and 5hrs of phone calls to sort out. Apparently paying money into peoples account quickly is not something they are good at, well not unless they are getting interest on it. I was assured some redress in writing by a supervisor and verbally, only for an unsigned email to come to me after 6 days saying they weren't not compensating me at all for their continual incompetence or the call costs. Avoid these like the plague!