GED Outlet レビュー 

GED Outlet からの回答

2025年6月22日

We’re sorry to see your review and surprised by your comments, as we’ve had no contact or messages from you regarding any issues with your order. We have reached out directly by email to try and understand what went wrong, as customer satisfaction is very important to us. If you would be willing to get in touch, we’d be happy to look into this and help resolve any concerns. Best regards Naidine

GED Outlet からの回答

2025年6月17日

Thank you for the great review! We're glad the product arrived quickly and as described. Hope it continues to serve you well! 😊👍⏳

GED Outlet からの回答

2025年6月17日

Thank you for the fantastic review! We're so pleased you're happy with your B-grade lawnmower and the great value. Glad to hear everything arrived complete and on time — we look forward to serving you again! 😊👍🛠️

GED Outlet からの回答

2025年6月17日

Thank you for the lovely review! Great to hear you’re pleased with the lawnmower — and even better that you grabbed it at a discount! 🥰👍🛠️ Enjoy your new purchase!

GED Outlet からの回答

2025年6月17日

Thanks so much for the fantastic review! Great to hear you were happy with the price, easy ordering, and speedy free delivery! 😊🛒🚚

GED Outlet からの回答

2025年6月11日

Thanks so much, Lee! Great to hear you were pleased with our service and speedy delivery. 😊🚚✨

GED Outlet からの回答

2025年6月11日

Thank you for the lovely feedback! We're so pleased to hear everything went smoothly and that you were kept well informed throughout. We hope you enjoy your purchase! 😊📦✨

GED Outlet からの回答

2025年6月11日

Thanks so much for your great review! We're glad you were happy with the quick delivery and the product. 🚚👍😊

GED Outlet からの回答

2025年6月3日

We're very sorry to hear that the condition of the scooter didn’t meet your expectations. We completely understand how disappointing this must have been.

Just to clarify, the item you purchased was sold as a B Grade refurbished product, which is reflected in the listing. These items may show signs of previous use and can arrive in damaged or plain packaging, but they are fully tested and come with a 12-month warranty. That said, we’re sorry if this wasn’t made clear to you.

We’re glad we could process your return and issue a full refund quickly, within 4 days of your request. We appreciate you taking the time to return the item.

Thanks again for your feedback, and we’ll continue working to improve both communication and customer experience.

Kind regards,
Naidine

GED Outlet からの回答

2025年5月29日

We're sorry to hear you were disappointed with your order. It appears there was some confusion regarding the product listing, which clearly stated the item was refurbished and not brand new, as you mentioned in your email. We had already been in touch prior to this review to clarify this and provided free return instructions. Once the item is received back, a full refund will be processed. We understand the timing was difficult and regret the inconvenience this caused ahead of your holiday.

GED Outlet からの回答

2025年5月29日

Thanks so much for the great review! We're really glad the refurbished item met your expectations and arrived on time. Enjoy your purchase!

GED Outlet からの回答

2025年5月29日

We're sorry to hear you were disappointed with your order. We really appreciated your friendly and understanding messages, and we responded in kind to resolve things as smoothly as possible. From the initial report to arranging collection, receiving the return, and issuing a full refund — everything was completed in less than a week. The FedEx collection was fully arranged on your behalf, with just the label to print and attach. While we're sorry the product didn’t meet expectations, we’re glad we could resolve the matter quickly and thank you again for your cooperation throughout.

GED Outlet からの回答

2025年5月29日

Thank you for the fantastic review! We're so pleased you were happy with the product, price, and speedy delivery. Great to hear it was a positive experience all around!

GED Outlet からの回答

2025年5月14日

Thank you so much for your 5-star review! We're thrilled you found the process easy and the Duux fan a perfect fit. Enjoy the cool comfort! 🌬️✨

GED Outlet からの回答

2025年5月29日 に更新

We're disappointed by this review, especially given the full context. The item was purchased in November 2024 and reported as faulty in March 2025 — over three months later. Despite this, we honoured our warranty and sent a like-for-like replacement, clearly marked as B-grade, in line with the original listing.

We responded promptly at every stage and continued to offer support. When the matter was escalated through your bank, the chargeback was reviewed and resolved in our favour — confirming that we had acted fairly and within policy. The replacement item remains under warranty, and we’re still available should you wish to resolve things properly.

GED Outlet からの回答

2025年5月8日

Thank you for the 5-star review! We're glad your order arrived on time and was left as requested. Much appreciated!

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2025年5月8日

Thank you for your feedback, and we're truly sorry for the experience your mum had with the steamer — especially on such a special occasion like Mother’s Day. We understand how disappointing it must have been to receive an incomplete product and to have the handle break upon first use.

As discussed, we’ve arranged a replacement to be sent out, and we're pleased that you’ve accepted this solution. We're confident the new unit will meet your expectations, and we appreciate your willingness to update your review once it arrives.

Please don’t hesitate to reach out if there's anything else we can do — your satisfaction is very important to us.

Warm regards,
Naidine

GED Outlet からの回答

2025年4月29日

Thank you for your feedback, and we're sorry the item didn’t meet your expectations. As this was a refurbished product, signs of use can occur—but it should have been properly cleaned and complete. We’d like to look into this for you, you are welcome to contact us directly and we’ll be happy to help.

Best regards,
Naidine

GED Outlet からの回答

2025年4月29日

Thank you for the great review! We're glad you were happy with the price and speedy delivery.

GED Outlet からの回答

2025年4月29日

Thank you for your kind review! We're glad we could help make the return process easier for you and your daughter. If you need anything else, we're always here to help.