Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys al... もっと見る
企業が回答しました
It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have... もっと見る
企業が回答しました
The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.
企業が回答しました
企業情報
当該企業による記述
1000's of Appliances in Stock We sell Electrical appliances and while based in the north west, we offer Nationwide Delivery. We started as a family run business in 1998 and quickly grew to be able to compete with anyone on price in the UK. We carry thousands of appliances and offer a fast and efficient delivery service direct to your door Need help? Call our specialists on 01900 61767 We offer high quality service with a friendly team who are dedicated to providing you a fast and efficient service. We always have the time to discuss your individual requirements, consider the options and offer you our years of experience and give our professional advice. Our aim is to give you value for money with quality Appliances, please just give us a call or order online. Welcome to Genesis Home Appliances LTD, a family-owned and operated white goods retailer nestled in the heart of West Cumbria. With a commitment to excellence and service, we take pride in offering nationwide delivery coupled with unbeatable prices. At Genesis Home Appliances, we're not just selling appliances; we're delivering convenience, quality, and peace of mind. Our Extensive Range: From washers to range cookers, we specialize in offering a comprehensive selection of white goods to cater to every household need. Whether you're upgrading your kitchen or refreshing your laundry room, we have the perfect appliance solution for you. Our range includes top brands and the latest models, ensuring you have access to cutting-edge technology and innovation. Professional Installation Services: At Genesis Home Appliances, we understand that purchasing an appliance is only the beginning. That's why we go the extra mile by providing professional installation services. Our team of skilled installers ensures that your appliance is set up correctly, guaranteeing optimal performance and longevity. Sit back and relax while we handle the installation process with precision and expertise. Unmatched Customer Service: When you choose Genesis Home Appliances, you're not just a customer; you're part of our family. Our dedicated and knowledgeable sales staff are here to assist you every step of the way. Whether you have questions about product features, need assistance with choosing the right appliance, or require post-purchase support, we're here to help. With a commitment to excellence, we strive to exceed your expectations and provide a seamless shopping experience. Our prices are rarely beaten, but we will match a price if you find it cheaper elsewhere online.
連絡先
Unit 20, CLAYFLATTS TRADING ESTATE, CA14 2TQ, WORKINGTON, 英国
- 0190061767
- sales@genesishomeappliances.co.uk
- www.genesishomeappliances.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The communications from this company…
The communications from this company was excellent and an example to "communication" companies what it should be like!
Very helpful and friendly staff
Very helpful and friendly staff, expert installers, great price and service!
It was the fact I have dealt with you…
It was the fact I have dealt with you on several purchases over the years and the communication is always the same excellent
Excellent customer service
Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.

Genesis Home Appliances からの回答
Liam made my experience the best.
Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys also very good,efficient and friendly. Would highly recommend to everyone. Thank you, especially Liam you’re a star ⭐️. Sheila Pearson

Genesis Home Appliances からの回答
very helpful and informative especially…dean
very helpful and informative especially dean who went out of his way to help

Genesis Home Appliances からの回答
Great service, great price, great appliance!
It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have given 5 stars, but I was disappointed that ‘In stock’ meant with the supplier, not the store, so I had to wait a couple of days longer than I had hoped, but the Beko tall integrated larder fridge is great, and a much better price than the Lamona one it has replaced, that only lasted 3 years and 8 months!

Genesis Home Appliances からの回答
great communication and assistance with…
great communication and assistance with sourcing the product --went over and above 5* +++++

Genesis Home Appliances からの回答
Friendly
Friendly , professional and helpful staff at the showroom and on delivery of new fridge / freezer ( and removal of old unit ).

Genesis Home Appliances からの回答
Helpful advice on the telephone
Helpful advice on the telephone. Competitive price. Delivery on time and as arranged. Exceptionally good installer of dishwasher when it was not an easy job.

Genesis Home Appliances からの回答
Great business to buy from
The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.

Genesis Home Appliances からの回答
Excellent service
Excellent service, phone call leading up to delivery and another one on the day ,

Genesis Home Appliances からの回答
original item was not available
original item was not available. they sought out the best alternative. great comms about delivery

Genesis Home Appliances からの回答
Genesis always sends out competent
Genesis always sends out competent, pleasant people who turn up on time and do a good job.

Genesis Home Appliances からの回答

Genesis Home Appliances からの回答
The company was very helpful through my…
The company was very helpful through my process
Unfortunately my freezer was delayed as it was out of stock
They kept me informed about this and glad to say I now have my new freezer

Genesis Home Appliances からの回答
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