Gerhard's Appliance Inc. - Ardmore レビュー 8

We established that the price, delivered, installed, and removal of the old oven would be the same as Lowe’s so I went with these guys since I was right in front of them. The product was delivered and the driver stated he was only supposed to drop off the new oven. After a conversation with Steve the salesman he realized he forgot, conveniently, to charge me for hook up and removal. So I had to pay an extra $238, Lowe’s is around $70, to have this done. I should’ve just bought the stove at Lowe’s and I would’ve saved $200. The worst part is I think this was done on purpose.

This place is the worst. Their incompetence is only rivaled by their deceit. We bought a washer dryer for over $3000. They brought the wrong one and refused to install the washer they had.

Their delivery dept. is awful. They will waste your time and deliver damaged appliances. Customer service doesn't care about that once they have your money. Don't waste your time.

I must say I can’t agree my experience was amazing my sales person was Brianna I told her my budget and she made it happen she even price match which was awesome she picked quality appliance I was pleased with everything .rhe delivery was also timely and smooth I would go back without thinking about it.

Talk to me before buying anything at Gerhards Appliances. They do not stand behind the manufacturer products they sell….horrible company!

Displeased with customer service.
Employee attitude.
Terrible refund and return policy.

Horrible experience!

Washer and dryer were delivered on 11/22, but b/c of a screw-up the dryer was not vented properly, so another appointment was necessary – which was finally scheduled for – maybe – December 2. But note that December 2 is just step 1 to move the dryer vent to the right side. Then another appointment is necessary to install the dryer which has yet to be scheduled. Looks like this process will take three or more weeks after the delivery of the washer and dryer to make washing and drying possible. I am now farming out laundry to friends and relatives. In no way is this acceptable.