Airmoto レビュー 

Your quick response to my question.

Reply by email was quick and resolution was achieved…thank you !

My issue was taken care of right away. No hassle at all.

I was having an issue with my airmoto and the support team was quick to reply to me and quickly resolved the issue.

I had called the company to discuss an issue with a charge I received for a VIP service which I did not sign up for, but to no avail. I sent an email and Lyn responded. She was prompt, professional, took my concerns into consideration and followed through with a solution immediately. She was courteous and friendly as well.

Fast response and resolved quickly

Customer service exceeded expectations. Were proactive in handling my issue.

We did not receive our order. I was sick thinking I had been scammed. I found their Customer Service e-mail and sent in my situation. Less than 24 hours later I had a response, the order was placed again and a very thoughtful email explaining they would resend the order. No hassle. Whew! I call that Customer Service.

The product works, but not fully as advertised!

In seconds? Not really minutes. It took about 3 minutes to inflate from 33psi to 39psi.

Battery Capacity? Good be better. I inflated 4 tires from 33psi to 39psi and had to recharge. Seems impossible to inflate one tire from 0 to 39psi without recharging!

Awesome product and top notch customer service.

Ria addresses my concerns promptly and provided exceptional customer service. Thank you!

I received an unexpected charge on my debit after having already paid for a product at Christmas time. I sent two emails, no response. I then called them and reached a rep who refunded a membership that I didn’t sign up for. Probably won’t order from this company again.

I woke up to see a payment made by PayPal for a subscription that I unintentionally made. I didn't realize that was what the payment was for until I received the response to my question and saw that the money was refunded immediately (several hours had passed between my initial message, basically demanding to know what the payment was for and could they refund it because I didn't order anything, and my seeing the answer to my question and the refund). That is true customer service!

Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked out thinking I was scammed and contacted them right away, email/call/ and warning others in their FB ad comments. By the end of the day, they refunded my charge but, never explained. Because of that, my trust isn't 100%. Beware.

I received my products in a reasonable time frame. Had an unexpected charge, reached out and had the issue resolved quickly and easily.

I love my Airmoto. So convenient and easy to use.
In customer service, Lara, went over and above to help me.

You know you suck as a business when you have to hide service "subscriptions" with your product sales. I doubt they would have a high rating if people noticed. Lucky for me, I paid with PayPal and had notifications set up to get an email if I am charged with PayPal. Some "service"?? that had automatic payments! I canceled it now and will report them to PayPal if I don't get a refund that I requested. Sneaky I have to admit. I'm sure most people don't notice your monthly "service" charge. Pathetic.

They handled my problem. And b resolved it.

Very fast response to my order issue. Thanks!

My Airmoto went bad, wouldn't take a charge. I contacted the support team and they had me do a couple of things, including a video for them. They quickly reissued a replacement. That's great service. Get that 2-year warranty.