Bellhop Moving - Jacksonville, FL レビュー 14

TrustScore 5段階評価の4

4.0

718 2nd Street South, 32250 Jacksonville, FL, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Angel and Gabriel did a fantastic job! They were prompt, respectful and took great care of our items. I will use this group again with our next move.

企業が回答しました

5つ星のうち5の評価

These guys were great from the start. They were on time, very professional, very helpful and very careful with my belongings. Everything was wrapped and everything got to my new place in perfect cond... もっと見る

企業が回答しました

5つ星のうち1の評価

Bell Hops (Malik Turner) and I confirmed an appointment for 11-14-23 at 8a. Reservation # BM3GVNOC. I paid the 10% deposit. They (onset Ericka and closing Maria 888-823-5568) contact me over the we... もっと見る

企業が回答しました

5つ星のうち5の評価

Although we couldn't move on the plan date Nick helped us and kept us on the loop . He made it happen the next day . Great guys and quick with no complaints by the crew after seeing how big my move wa... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 引越し・倉庫保管業

Bellhop Moving - Jacksonville, FL について

当該企業による記述

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
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Labor Only Services
Apartment Movers
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Get a free estimate today and book with $0 down!

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

14件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

Angel and Gabriel did a fantastic job

Angel and Gabriel did a fantastic job! They were prompt, respectful and took great care of our items. I will use this group again with our next move.

2024年9月15日
自発的なレビュー
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Amy, thank you for the awesome review!

5つ星のうち5の評価

These guys were great from the start

These guys were great from the start. They were on time, very professional, very helpful and very careful with my belongings. Everything was wrapped and everything got to my new place in perfect condition.
I would definitely hope to get them again if I had to move again.

2024年6月10日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Donna, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move. We look forward to helping again in the future!

5つ星のうち1の評価

Bell Hops is a Bad company and will RIP YOU OFF

Bell Hops (Malik Turner) and I confirmed an appointment for 11-14-23 at 8a. Reservation # BM3GVNOC. I paid the 10% deposit. They (onset Ericka and closing Maria 888-823-5568) contact me over the weekend to cancel because they didn't have movers for the date, then charged me the full amount the 11-12-23 when their policy is to pay the full balance two days after the move. They don't have an after answering or voice mail service and don't respond to emails after 2 days (business days). I've have so many people from the company calling and texting about a move that was cancelled by them. They don't communicate across departments. As of the today 11-14-23, the charge is still pending. The money was removed from my account when they cancelled I never received service. I have emailed, called, was transferred by Malik Turner (phone 336-329-6800) who is the same person I reserved and emailed, and placed on hold for over an hour without getting someone on the line to help.

2023年11月14日
自発的なレビュー
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Taneisha, thank you for your honest feedback. We sincerely apologize for our inability to perform your move as promised as well as resolving your billing concerns within a timely manner. It is highly unusual for us to experience last-minute fulfillment problems, and we hate that we could not provide a functional team for your move.

Looking at our records, our Move Coordination Team attempted to find replacement moving pros for your original reservation time, but they were unsuccessful. We understand that our error caused you great stress and inconvenience, and are very sorry that you were put in this position.

We apologize for the delay in processing your refund, which was caused by a system error. Please be assured that we never intend to withhold payment for cancellations made by HQ. Your full refund has been processed and you should receive it within the next 3-5 days.
We shared this feedback with our Management Team to ensure we provide better solutions in the future. If you could email us at support@getbellhops.com, we can look into providing further compensation, and answering any questions you may have.

5つ星のうち3の評価

Pros and cons but the job got done

So i probably could have found movers myself but it would have taken multiple phone calls. This was one stop shopping. I dislike the borderline harassment of their “free concierge”They call and call and text and text and call. Oh wait and then they call AGAIN. Listen I did not need help with the move I had everything already taken care of. Take the hint.

2023年10月12日
5つ星のうち5の評価

Move Day

Although we couldn't move on the plan date Nick helped us and kept us on the loop . He made it happen the next day . Great guys and quick with no complaints by the crew after seeing how big my move was . I recommend them 👌

2022年5月3日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Westly, thank you for sharing your experience with us! We're so glad that you trusted us with your move.

5つ星のうち5の評価

They were very professional

They were very professional, efficient, careful and on time.

2022年4月16日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Mary, thank you so much for the wonderful review!

5つ星のうち5の評価

Two Men for Two Hours - Best deal in Town

The two gentlemen that came to move part of our homes’s furnishings to a POD, arrived on time, worked fast and professionally and finished the job as fresh as they started. I will definitely schedule this company to help on future projects!

2021年11月20日
5つ星のうち5の評価

Bellhop was great!!

Bellhop was great! Very professional, timely, and went about and beyond with our move. Highly recommended!

2021年5月5日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Breanna, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

5つ星のうち5の評価

The set up was easy

The set up was easy. The movers were professional, friendly and easy to work with. It was my first time using a moving company and I would use them again if needed.

2021年3月25日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Alexis, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

5つ星のうち5の評価

I have used Bellhop several times now

I have used Bellhop several times now. It is super easy to schedule and use as well as the movers are on time and very efficient. I will continue to use them for my moves!

2021年1月26日
Bellhop Moving - Jacksonville, FL ロゴ

Bellhop Moving - Jacksonville, FL からの回答

Thank you, LeAnne for being an incredibly loyal customer! We're so happy to hear that you had another wonderful move experience with us.

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