The peolpe answering the phone are wonderul, empathetic and very professional. The support was great and the behind the scenes set up team were knowledgable and kind. This was great for my startup b... もっと見る
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レビュアーのコメントを見てみましょう
Overall, Go Answer did a great job of handling our customer calls during the evenings and weekends when we were closed. They took the time to understand our business and the biggest issues we faced wi... もっと見る
Great onboarding process from start to finish. After researching reception services for days on end and spoken to several agencies, none did an excellent job like 1888GoAnswer. Speaking with Andrew L.... もっと見る
企業が回答しました
Thus far Go Answer is doing an excellent job and answering our phones as they said they would. We rely upon them as a virtual receptionist and there are specific instructions which are unique to how o... もっと見る
企業が回答しました
企業情報
Go Answer について
当該企業による記述
🏪24/7 Live Agents
🎉14 Day FREE Trial
🌎English & Spanish Fluency
💵Flexible & Transparent Pricing
Go Answer Can Help Your Business Never Miss An Opportunity.
Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.
Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.
Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.
For more information about Go Answer, check us out at www.goanswer.io
Go Answer is 24/7/365!
Go Answer Virtual Receptionists are available 24/7/365
Since 2012, Go Answer has offered superior live receptionist services for businesses of all shapes and sizes. With over 1200 skilled full-time agents, your customers will get a live voice anytime.
連絡先
A great professional team!
2019年8月14日
Go Answer からの回答
Thanks so much Jhenifer. We're so happy to be working with you!
Go Answer からの回答
Thanks so much! We're thrilled to work with you.
Great Work
Ive worked 2 great people at the company and they have both been responsive and completed all task in a very timely manner.
2019年4月19日
Go Answer からの回答
Wonderful! Thanks so much for sharing your experience with us.
Highly recommended agents.
Our company has been working with Go Answer for a little over a month now. The agents we have working for us are kind, critical thinking, self motivated and hard working individuals. As a company with a lot of incoming calls, it is a relief to know we have dedicated agents ready to take the calls efficiently and effectively.
I would highly recommend Go Answer to any business!
2019年4月8日
自発的なレビュー
Go Answer からの回答
Hi Sarah, thank you so much for your kind words! We're so glad that we have been an asset to your business and look forward to continued success together.
Go Answer からの回答
We're pleased that YOU'RE pleased! Thanks so much.
Fantastic company
Fantastic company. Great prices. People who actually sound like they speak English. This place is awesome. Shout out to Andrew Lupo and Adom Francis!
2019年3月28日
Go Answer からの回答
Thank you so much, Delia. We're so happy you're working with us! (Adom and Andrew shout right back!)
Couldn’t ask for a better or more professional call center service
1-888-GO-ANSWER! is an incredible company that has become way more than just a friendly voice to answer my companies calls. They’ve become a true partner. They are invested in my success. They’ve become a natural extension of my company. 1-888-GO-ANSWER! is available at any moment to help answer questions, make changes, resolve issues – the list goes on and on. They are so transparent as well which based on my experience with other vendors – it’s truly rare. If you’re looking for a 24/7 call center or answering service, look no further. This is the best of the best. Also, it doesn’t hurt that they send me cupcakes every year on my birthday!
2019年3月21日
Go Answer からの回答
We are thrilled to partner with you, Neil. Thank you for your awesome recommendation. We look forward to many more years of success together!
Simply the best!
I have been using 1888GOANSWER for the past couple of years. I had set out to find a service who could handle the complexity of our calls, be professional and courteous in every situation, and be available 24/7. They have exceeded all expectations and have been a fantastic company to work with. I'm thrilled to say our CSAT scores have been improving ever since. Looking forward to an even better 2019!
2019年3月21日
自発的なレビュー
Go Answer からの回答
It's our pleasure to work with you, Mike. We're equally excited about those CSAT scores! Thanks so much!
Great company, fantastic employees
Great company! Very professional and great with communication.
Would definitely recommend working with them! Agents are very well informed and management is extraordinary!
2019年3月21日
自発的なレビュー
Go Answer からの回答
Thank you so much, Francela. We love working with you, too!
Great service
Great service. Does exactly what we need for our emergency call line.
2019年3月20日
自発的なレビュー
Go Answer からの回答
Thanks, Michael. We are here to help!
Excellent Service
We have had nothing but a positive experience working with 1-888-GO-ANSWER! Everyone we have worked with has been extremely helpful and accommodating with our eCommerce business. It has allowed us to offer our customers extended hours of service. The training process went smoothly and we couldn't be happier. Highly recommend their services!
2019年3月15日
自発的なレビュー
Go Answer からの回答
Thank you so much, Kathleen. It is always a pleasure working with you and the team. We are proud to be partnering with you!
Far above and beyond any expectations.
The team at 888-GO-ANSWER is far above and beyond any other partner I have ever had the pleasure of working with in my 20+ years of handling Customer Service and Operations. I would not hesitate to recommend them to anyone needing contact center support for their business. They not only provide our business with support we require during times of extreme seasonality, but in turn provide our customers with excellent customer service through the entire year. 24/7/365, they are always there, no matter what. You could not ask for more. SIMPLY THE BEST!
2019年3月13日
Go Answer からの回答
WOW!!! Thank you so much, Antoinette! We value the true partnership we have with you and your amazing team. We couldn't ask for more, either!
These guys are great
These guys are great, they really know how to dig in and handle leads!
2019年3月12日
自発的なレビュー
Go Answer からの回答
Thanks, Daniel. We do love to dig in!
Go Answer has brought tremendous value…
Go Answer has brought tremendous value to my firm. There agents are polite , professional and detail oriented. They provide my office with a sophisticated 24/7 service and deliver it exceptionally every time. Highly recommend.
2019年3月12日
自発的なレビュー
Go Answer からの回答
We greatly appreciate your awesome recommendation, Daniel! We are thrilled to partner with your firm and look forward to delivering exceptional service for a long time to come.
Excellent Call Center!
Their service is excellent, accurate, and our clients have even noticed the change in call centers and have commented positively about it. I would recommend to any firm.
2019年3月11日
自発的なレビュー
Go Answer からの回答
That's awesome, Marc! Thanks for your kind words. We love that your clients have noticed the difference.
This service has been excellent
This service has been excellent. They treat my clients well and transfer the calls quickly. I have been using them for about 5 months and have no complaints. when I did encounter a problem, they responded immediately and corrected it. I would highly recommend them.
2019年3月11日
自発的なレビュー
Go Answer からの回答
Thank you so much! We always strive to solve problems and overcome obstacles quickly and creatively. We appreciate your partnership.
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