Gohagan & Company レビュー 765

TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち4の評価

Your guides onboard the ship did an excellent job, particularly Rudy and Srijahn. I was disappointed in both Lisbon and Rabat our bus did not drive by the American embassies. And in Lisbon on the... もっと見る

5つ星のうち3の評価

the cruise line was exceptional. My issues dealt with the excursions and the pre cruise component. The excursions were very rushed. they provided information but very little overview. Very hard... もっと見る

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5つ星のうち5の評価

Our stay in Nice, and the Mediterranean cruise that followed, were blissful. The Gohagan staff arranged everything so beautifully, and the local guides were brilliant. Only one regret: We wish the tri... もっと見る

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5つ星のうち5の評価

Truly outstanding experience. Hotel in Nice was fabulous, Gohagan reps were very attentive and ensured that all details were taken care of and local guides were first rate. But it was the Sea Cloud Sp... もっと見る

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企業情報

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Gohagan & Company について

当該企業による記述

See the world through the eyes of Gohagan & Company. With more than 40 years of creating educational, immersive tours for the intellectually curious traveler, our signature travel programs span the globe. Across dozens of countries and six continents, we offer all-inclusive itineraries that enhance and illuminate the culture, history and traditions of each destination. Regardless of which journey captures your imagination, you’ll delight in once-in-a-lifetime experiences and meaningful encounters with locals in the places we visit.

Our seasoned experts thoughtfully curate enriching, small-group and solo-friendly programs, including land expeditions, intimate river voyages and exclusively chartered, small-ship luxury cruises that take you to remote ports inaccessible to larger vessels. These unique itineraries are often paired with inspirational, world-renowned guest speakers who will enhance your experience with their knowledge and expertise.

We offer concierge service from the time you book until the end of your voyage. Wherever you travel with Gohagan & Company, an attentive, experienced team of experts is at your service throughout your journey. From an Air Coordinator to help you find flights that work best for your itinerary to dedicated Travel Directors and local guides, our team will create a personalized, high-quality luxury experience just for you.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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5つ星のうち4の評価

Your guides onboard the ship did an excellent job.

Your guides onboard the ship did an excellent job, particularly Rudy and Srijahn.

I was disappointed in both Lisbon and Rabat our bus did not drive by the American embassies. And in Lisbon on the "after tour" we were not shown the world famous statue of former explorers from Portugal which is on their waterfront. Also, too much walking for 80+ year olds.

2026年5月12日
5つ星のうち5の評価

It was a wonderful experience

It was a wonderful experience! I love the way the tours were organized! Creating perfume was amazing! Informative & fun. Picturesque beauty. The surroundings! The places we traveled! I highly recommend
Nice, Monaco & Portofino to anyone! The alumni universities brought interesting people! At!

2026年5月19日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Wonderful! We are delighted that you had such an enjoyable experience with us--that is our goal! We are so pleased that you loved the tours, the destinations and traveling with university alumni. We hope to travel with you again soon!

5つ星のうち2の評価

Once was enough.

Gohagen and I are a poor fit.

2026年5月17日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for providing detailed feedback on your other survey. We are always disappointed when a traveler feels that we missed the mark, and we are eager to learn details so we can improve things going forward.
We are sorry that you had weather delays and troublesome flights, and that the itinerary did not meet your expectations.
This program has been enormously successful in the past, but we always take passenger feedback to heart and continuously work to improve. Thanks again for your comments.

5つ星のうち4の評価

Very thorough

Very thorough, well organized. Wish we had a better hotel experience in Nice. Hotel was modern and sterile. Prefer something with more character and charm.

2026年5月19日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your comments. We are pleased that you felt the program was well organized. We will pass along your feedback concerning the Nice hotel to the program planners. Thank you for traveling with us!

5つ星のうち5の評価

Everything about our trip with Gohagan…

Everything about our trip with Gohagan was exceptional, but especially when I got norovirus and they helped to get us a hotel and change our flights so that I could have a couple of days to recover.

2026年5月19日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for sharing your feedback. We are so pleased that you felt the trip was exceptional, but so sorry to hear that you were ill. Hopefully you have completely recovered and are left with happy memories of your travels with us. Thanks again!

5つ星のうち5の評価

Truly outstanding experience

Truly outstanding experience. Hotel in Nice was fabulous, Gohagan reps were very attentive and ensured that all details were taken care of and local guides were first rate. But it was the Sea Cloud Spirit sailing experience that was exceptional-impossible to beat that. Jess Walter also was a tremendous addition.

2026年5月19日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Wonderful! We are delighted to hear that you had a truly outstanding experience — that is our goal! We are pleased that you enjoyed the service, guides and accommodations. We feel that the Sea Cloud Spirit and Jess Walter, as Featured Guest Speaker, make for a one-of-a-kind experience. We hope to travel with you again!

5つ星のうち5の評価

Fabulous travel in France and Italy

Our stay in Nice, and the Mediterranean cruise that followed, were blissful. The Gohagan staff arranged everything so beautifully, and the local guides were brilliant. Only one regret: We wish the trip had been longer.

2026年5月18日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your review. We are delighted to hear that you enjoyed the program so thoroughly. We hope to travel with you again!

5つ星のうち3の評価

the cruise line was exceptional...everything else, need work.

the cruise line was exceptional. My issues dealt with the excursions and the pre cruise component. The excursions were very rushed. they provided information but very little overview. Very hard to even take photos. No time to support local vendors and sent to large shops with high pressure sales especially in Morocco. Pre cruise, the hotel had nice rooms but the service was terrible! No Concierge assistance, lousy breakfast service...overall a bad experience. And frankly, only one GoHagan local specialist was any help at all. You can do better.

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your feedback. We are pleased to hear that you enjoyed the cruise line. We will pass along your feedback about the excursions, pacing and hotel service to the appropriate departments to make improvements going forward.

5つ星のうち2の評価

Disappointing experience

The pre-trip staff were great, but when we flew into Casablanca for our cruise, the quality of Gohagan staff diminished. When we arrived at the hotel meeting area, the Gohagan staff kept having us move our luggage from one place to another in the waiting area. There was not enough food for everyone. They seemed like this was their first trip to coordinate.

My biggest complaint was that my traveling companion and I were separated on two different full-day excursions on the trip. My friend was put into a group of eight people who did not experience the same excursion experience as the rest of us. Theirs was modified to be less that what the itinerary described and what I was able to experience. We were told that she didn’t get her passport number to them in time. The two of us booked the trip at the same time on a 3-way call. All information was given to the Gohagan pre-trip coordinator by both of us on this call. There were also eight people on the trip who were “given” this trip to Casablanca for free by Gohagan in exchange for keeping their money with Gohagan for a rescheduled Antarctica trip that had been cancelled in January. It seems very suspicious that these eight passengers took the spots of the other eight passengers, which included my friend, on the two excursions that we were separated on. These two full-day excursions were not as enjoyable for me with a group of people I didn’t know. The Gohagan staff on board the ship were not at all empathetic with our situation. This was my first trip with Gohagan and it may be my last!

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your review, and for your kind words about the pre-trip staff. We apologize that the program didn't meet your expectations. Demand is very high for tickets to many historic and cultural sites. While we were pleased that, even with this high demand, we were able to provide access to key experiences, we didn't have control over which travelers were grouped together. Many entry tickets are now tied to passports and cannot be exchanged. We apologize that you and your traveling companion were separated.
Our office has already been in touch with your friend and will be reaching out to you directly. Thank you again for traveling with us.

5つ星のうち5の評価

First of all

First of all, I hope you will change your cookie policy so travelers can opt out. Normally when I click on a site that will not let me opt out, I quickly leave that site and very nearly did on this survey.
England is always a beautiful feast for the eyes: cottages with thatched roofs; quaint villages; Roman ruins; abbeys and Catholic Churches/cathedrals plundered and laid-to-waste by Henry VIII and others; cobblestone streets; ivy and wisteria covered buildings with slate roofs and chimney pots galore; historic pubs, inns, hotels, streets and alleys related to England’s civil war and various other wars; opulently furnished castles and “houses” surrounded by grounds with massive sculpted gardens and fountains; huge monuments; awe-inspiring towering churches/cathedrals filled with beautiful marble, intricately carved wooden pew “ends” and pulpits, huge paintings, gilded statues and crypt coverings, stained glass, crystal chandeliers, baroque organs, gold and silver all repeated in a smaller scale in chapels inside and historical cemeteries outside filled with sculpted yews/topiaries and impressive gravestones; the green green countryside with rock fences, roadside wildflowers, shrubs, hornbeam hedges, trees and pastures as well as brilliant yellow rape seed fields; and the strikingly beautiful English cabbage roses in various colors in gardens everywhere along with tulips, iris, peonies, lilacs.
We had traveled the Cotswolds before including Bath and other cities/sites not on this trip, but your trip was almost totally different. For example I was surprised at being told we couldn’t enter the library at Oxford as we had previously, visiting the entire book-filled multi-story building(s).
I was glad to see that the anachronistic rubber tires turned inside out, scalloped and cut into pointed tips, each tire painted a different color, and used for flower beds at the Anne Hathaway cottage had been removed😳🫤🤭
First time to have traveled with Gohagan. I signed up for the trip because of my lifelong interest in history and being led to believe from the initial publicity from Gohagan via UT Alumni that the trip would include seeing The Enigma Machine.
My dad having gone in Omaha Beach on D-Day, so I did find it interesting that the D-Day invasion of Normandy had been planned at Chavenage House. I wished there had been more items related to that. The collection of items discarded by churches used in the chapel at Chavenage House was interesting. Cromwell’s room🤷‍♀️… There is a very negative Cromwellian connection in my husband’s family…
The many brilliant poets and authors who populated or had connections to the Cotswolds is overwhelming. Many sites related to books and movies were of little interest to me, but apart from having read Tolkien the “Tolkien yew trees” at St. Edward’s Church are absolutely beautiful.
The Cheltenham regenerative farm gives one hope for a plastic, etc., free-future for the planet. It was fun making the horderves of flowers, curls of cucumber and other vegetables and gilding them with gold. (No wonder the deer eat the blooms off our dianthus, pansies, tulips, roses, lilies, etc.!) I’ve not yet ordered the Thermomix she used, but I have ordered and received 2 vials of the gold flakes like she used! I grew up on a polled Hereford beef farm so the beef tasted wonderful like I remember growing up.
It was a good trip with a couple of friends from church.

2026年5月10日
Gohagan & Company ロゴ

Gohagan & Company からの回答

We were absolutely delighted to read your in-depth and detailed review of the program, and are so pleased by all the moments and excursions you enjoyed!
I just wanted to address one thing that disappointed you. Unfortunately, Oxford no longer offers private after-hours library tours. The only available tour is not private, and is very short and strenuous, with some 80 steps to be ascended and descended within a half-hour time frame. Our program planners opted instead for the private tour of Oxford's Christ Church Cathedral, plus the added bonus of the private before-hours tour of Blenheim Palace.
So much goes into planning the itinerary and we try to make everything perfect! Thank you again for your feedback, and we hope to travel with you again soon!

5つ星のうち5の評価

Great fun Cotswolds tour

Very well organized. One of the leaders took care of all the organizer responsibilities and the other leader was dispensed wonderful knowledge with great personality. We were very well cared for and left well informed.

2026年5月3日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Wonderful, we are delighted to hear it! Taking good care of our travelers and organizing learning opportunities are our focus — we're so pleased that we hit the mark. We look forward to traveling with you again!

5つ星のうち4の評価

Pre tour in Marrakesh was the highlight

Gohagan did a great job with our pre tour of Marrakesh before the cruise. The hotels on both pre and post tours were excellent. However, staff could have done a more professional job with pre tour verbal presentations on ship, proof reading of projected computer information and clarity of explanations, especially on topics related to immigration procedures. More diligence is perhaps necessary on the part of some younger tour directors.

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your review. We are so pleased that you enjoyed the pre-tour extension in Marrakech. We will pass your feedback on to the appropriate departments. We hope to travel with you again.

5つ星のうち5の評価

No Title

I am a watercolorists and not an essayists. The whole team did a terrific job.

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Wonderful, thank you for letting us know!

5つ星のうち5の評価

Great staff

Great staff, great boat, good food

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Excellent, we are delighted to hear it! Thank you for letting us know.

5つ星のうち5の評価

A+ ON ALUMNI TRIP!

I just returned from an alumni association cruise during which we visited Casablanca, Spain, Gibraltar, and Portugal. Gohagan did a fabulous job of communicating with me prior to the trip through the passenger portal.

The Travel Directors were always available and extremely helpful in addressing any issues that arose (that were not Gohagan’s fault to begin with). Their calm demeanor assured a positive conclusion!

I look forward to traveling with Gohagan again!

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Wonderful, we are delighted to hear it! We are so pleased that the communications were effective. And we think our Travel Directors are the best in the business--we're so glad you agree! We look forward to traveling with you again!

5つ星のうち4の評価

We went on an alumni-advertised cruise…

We went on an alumni-advertised cruise to Morocco, Spain and Portugal, and added on the post-trip in Portugal. They took care of everything for us from airline booking to travel coordination every step of the way through the end of the trip. Food and service were wonderful. They quickly answered email questions. However, the activity level of this cruise was not described specifically enough. We would have preferred a more physically active level during the excursions off the ship. Also, although the cruise was advertised as going to Portugal, there was very minimal time allotted there. All of that being said, overall a great trip!

2026年5月4日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for taking the time to share your review. We are delighted that you felt taken care of by Gohagan--that is our goal! And that you enjoyed the trip overall, and the food and service. We will pass along your suggestions about the physical activity level and spending more time in Portugal. Thanks again, and we hope to travel with you again!

5つ星のうち2の評価

NO tickets for Alhambra and the Seville…

NO tickets for Alhambra and the Seville Cathedral??
Very limited time for browsing in cities or shopping
No time in Malaga or Porto
Staff gave confusing information

2026年5月4日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for letting us know. We will reach out to you directly about your experience.

5つ星のうち4の評価

Poor planning

The last day of the trip was poorly planned. We spent 2 hours in Portomao, Portugal, which is a 3 hour bus ride from Lisbon. The ship then took a day at sea to Porto where we waited in a waiting room at the port for 1.5 hours to be transported to Lisbon in a 5 hour bus ride. We did visit a university town on the ride. However, why not go to Lisbon from Portomao in 3 hour rather than a day and 3/4's?

2026年5月12日
Gohagan & Company ロゴ

Gohagan & Company からの回答

Thank you for your review. We will pass your feedback along to the program planners to help improve the program going forward.

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