www.gov.uk レビュー 

For visa appointment linked to your commercial partnership TLScontact you need to stop them from taking advantage of people and making 90% of the appointment slots apear as premium so they want you to pay £67 or something like that.
Isn't enough paying for the world most expensive visas.
This is ridiculous all appointment has to be free unless for additional services.
I don't why you didn't stop this tragidy !!!

I was having difficulty setting up the Gov.Uk One login and I received excellent service, this morning, from a member of the support team. Unfortunately, my phone cut out mid survey at the end of the call, so I will say it here. Thank you for your incredible patience.
Eileen Parker

Absolute garbage. Just moved house so need a replacement driving license with the new address on it. Downloaded the app, jumped through all the hoops, provided all the scans & info requested and the site confirmed each and every one during the process. Then right at the end, I was told "Sorry but we can't confirm your identity" (or words to that effect). This happened twice. Given up now, so it's back to the old fashioned way of filling in a form down at the Post Office. Still, it's a government IT project so what else can we expect?! Farcical.

Absolute nightmare of a site. I've spent all day on something that should've taken no longer than an hour. It takes 30 mins to get through for help as I refuse to wade through the online options for assistance.

Worse than useless.
They've fooked up my daughter's student loan application and added untold stress.
Tried to ring their 'helpline'. Can't get through to a person - just sent round and round and round - then they hang up on you.
Chatted with Pooranimaa G online. As much use as a chocolate teapot. Spouted the same useless generic reply over and over again. Do this, do that - without telling her how or where or what. Used acronyms over and over like she was supposed to know what the heck she was on about.
USELESS!!!!"!

I used to check my UK pension by just keying my NI number, but not nowadays. You have to either have a passport with a chip, or a photo id driving licence. You'd think that would be enough, but oh no. You have to then download the Gov Check Id that wants to scan your face to see if it matches your passport/Driving licence. For about two hours the app crashed, refused to accept my face id, I struggled to read the instructions while it was scanning my face as ironically you can't use glasses when being scanned, but you can't also see the messages popping up if you don't have the glasses on. I still am not able to access anymore, but do wonder if that was the aim all along. 3 levels of security and still the Government want to put in place more checks. It's hopeless, especially for old folk who don't understand Apps/Smart Phones etc

I would love to give them a zero. They are quick enough to send out letters asking us to renew this and renew that, then when we actually try to do it their website fails or just doesn’t work. Especially gov one, absolute joke and you know why? Because you save alot of money by renewing a driving license online and they don’t want you to save money. So just make the process of something simple overly complicated to the point you get frustrated and pay the extra money going to the post office. Got through to customer service too, they didn’t have a clue about where my account was or when I could access it. All around useless, why do we all pay tax and fund this behaviour….

Just tried to set up a Gov.UK One log in and the whole process is a total farce. You set the account up and Password and then when you try and log in it says your account isn't available. Also, the system doesn't seem to accept BT Email accounts.

Waste of time !!!

Go through whole process they ask then won’t verify after all that

The most poorly designed and useless POS I have ever encountered! Endless looping and completely unhelpful in trying to get support in order to verify my identity with companies house. I have every document required but can't successfully do it.

Use the app - it says do it online

do it online - it says use the app

call support - won't take the call and only provides a link that suggests the same useless info!

Is this some kind of experiment?!

Very poor, just tried to upload id proofs! Painful experience at best. What a waste of time.

trying to do digital ID, why does it need to be so complicated , hours wasted and still not done, shame on you

So frustrating. I have spent an hour scanning my passport and face, then i had to redo it because it logged me out. I put my correct NI number in 3 times and each time it said this was wrong. I have now been logged out for 24hrs!

Bad experience during the UKVI interview, felt like an interrogation rather than an interview, the interviewer seem to not like my answer at one point just because it wasn’t according to him so he stopped me but i dont think there is an wrong answer during the interview plus i was speaking at a normal phase which was fast for him and i was told to speak slowly all because he had to write down on what i was saying. So at the end of my interview he also did ask me how did the interview went and i said not to good and not to bad, and i even answer all the course modules and my university rankings and spoke proper and clear english to give a glimpse that i was a genuine student who had the same previous qualifications plus even work experience related to the same sector and even took a loan worth £31605 that would help me pay my tuition fees, living expenses and so on and I also believe that Mr Paul who took my interview sorry who interrogated me needs more training on how to interview.

Not worthy of a One Star??? As Much Use as a WET PAPER BAG. Wasted 2 HOURS going around in CIRCLES. Can't remember how many times I was sent back to the Login page!!!! Just what do we pay our Taxes, NI etc for???

Dreadful app. For a simple address change it couldnt even manage that! All details are the same except for changing addresses. If it cannot let you do simple functions then there is zero point in it

Wouldn’t even give 1 star - terrible ! round and round in circles online and when I called them. The entire department and system should be disbanded immediately - an utter waste of money!

If you want to give general advice to people, do it on TV or RADIO, STOP ABUSING EMERGENCY CHANNELS for NON-EMERGENCY messages.

Came looking for some relief in sharing frustrations with others...

Need to register personal id for companies house, or will get fined, have spent numerous hours and days going round and round trying to verify my identity and it just never works, get bounced between one logon support and companies house, no one accepts responsibilty, advice was to go and get accountant to sign off identity - like I did 35 years ago when I started my first business, nowt as great as progress!

This thing is an IT disaster, complety convoluted, non sensical and just plain broken. I have worked at Director level in IT for the NHS and thought I had seen it all in terms of god awful IT systems, but no Gov.Uk has asked the NHS to hold its beer while it unveils this poop show to the UK population.

Anyway, heres a toast to everyone coming here in frustration, we are going down, women and children to the lifeboats, the UK just doesnt work anymore :(

Trying to change address absolutely a pain. As others have said around and around trying to prove who I am took over an hour🤬. Also site when I got in was so difficult to navigate and I wanted to report AGAIN to the DVLA that despite my writing, contacting them, entering new forms for my licence for them to correct an error on my name there is no way to register their error (this has been going on for forty years!) useless site, useless DVLA and typical useless government service!