I have just received some KitchenCraft China Grey Floral Footed Mugs which I am so pleased with. I had three of these mugs already & had looked everywhere to buy some more. I’m so pleased I came acro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall, I found this shop to be slow, unhelpful and unprofessional. Very unimpressed with the customer service and I do not recommend. I ordered an item which took 12 days to arrive and was then... もっと見る
Bought some amazing heavy duty vintage teapots for our tearoom. Great service! Requested a fast delivery and we got it! Requested some extra filters for the tea leaves and we got them. All long... もっと見る
I ordered a Master Class 26 cm square baking tray 3 days ago it arrived by midday today in excellent condition by Royal Mail . It is very good quality , perfect for my mini oven ! Excellent service... もっと見る
企業情報
当該企業による記述
We are a family-run business specialising in quality branded cookware and accessories. We stock a huge selection of items at competitive prices, from can openers to cake tins.
連絡先
GR8-Kitchenware, Unit 17, Emerald Way, St150sr, Stone, 英国
- gr8kitchenware@gmail.com
- www.gr8-kitchenware.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Order not received.I have contacted the…
Order not received.I have contacted the contacted GR8-KITCHENWARE by telephone no answer left 3 messages . Sent 2 emails The email address on the order is not recognised.
I have changed rating to 3 stars as i managed to messga on facebook and have had a refund
Item never arrived
Item never arrived and GR8 don't respond to messages. Zero communication. Purchased through Amazon marketplace so using their A-Z protection to get refund. GR8 have ignored me and ignored Amazon customer service when messaged by them. Avoid this business it's taken 2 weeks to resolve and Amazon have now confirmed refund is being processed. Still nothing from GR8.
It is good to support a small company
It is good to support a small company, especially one that has competitively priced goods and gives such excellent customer service. Very important but often very rare.
I ordered a number of things and I was really impressed by the the care taken with their packaging. Prompt delivery by Royal Mail.
Thank you Layton.
Great customer service.…
GR8 have a very good website with lots of items different from the 'normal'. Easy to order and easy to contact which is very important these days. I chased my order and received a reply straight away explaining they were very busy but we're working hard to despatch my items. In fact I received them the next day!!! I was very impressed with the personal service I received and delighted with my placemats and coasters.
Great small business
Great, family run business. Had to wait a little for delivery (small business) but the price and the packaging more than made up for it. Would happily shop here again.
Outstanding service
Outstanding service. Query answered promptly and placed order arrived, well packaged, less than 24 hours later. Can’t fault the company.
Great Products and Excellent Customer…
Great Products and Excellent Customer Service.
Really nice product and customer service rectified a problem with the order quickly and with courtesy.
Spot on service and price.
Great personal service, very quick turnaround and good priced product.
Customer service 2nd to none
Part of my order was unavailable and the rest was delayed, but the service was beyond excellent, with the owners keeping me informed at all times as to what was happening. For customer service alone they deserve 5 stars
Order for baking tray
I ordered a Master Class 26 cm square baking tray 3 days ago it arrived by midday today in excellent condition by Royal Mail . It is very good quality , perfect for my mini oven ! Excellent service . Minimal packaging is a plus .
Cheaper than the same tray from other companies .
Would definitely recommend both product and company .
Great service!
I order regularly from Gr8 Kitchenware for my business and their customer service is second to none. They will go out of their way to ensure I receive my products on time because they know its important that I keep my customers happy.
Fantastic Service
My item arrived so quickly from GR8-Kitchenware. Their prices are also fantastic. Thank you!
Delivery next day
Delivery next day. Good quality item at a reasonable price. Would definitely use this company again.
Not a great experience..
I’m sorry but I just cannot recommend this website.
I made my first order via this website, 48hr delivery was promised at checkout. There was no email of my order confirmation after I had paid, in fact no emails came at all to notify me of the status of my order at any point. Tried contacting them via their website form, via direct email and also phoned the store number listed on their website countless times. Never any answer and no response.
In the end I had to make a claim through PayPal to try and get my money back. When this dispute was raised, all of a sudden the seller seemed to surface and sent the item out to me. They blamed “technical issues” but this does not cover the direct emails I sent nor the numerous phone calls I made, I believe this was just an excuse.
Had I not gone this route it is very likely that I would never have received my item and never seen my money again.
Don’t be lured by the cheaper prices on this website, please be wise (unlike me) and shop somewhere you can completely trust, even if it costs you that little bit extra.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








