Gratiae レビュー 

Above and beyond! My ordered product was out of stock and I was offered similar replacement product what I was more than happy to recieve. I did ask as well for product to be sent at short notice. So Gratiae contact person by name Galuh Mega assured me will try to accommodate my request. So it was done, it took only few days to recieve order. Should say, this is the best customer service I have recieved in last years to accommodate customer.

Mega is a great customer service officer.Help me to exchange an item that I ordered wrongly at no extra cost.Thumb up for the services

It was amazing and quick problem solving. I m very satisfied

Galuh was very quick and very helpful with my order.

Hab eine Augenserum-Probe dieser angeblichen Naturkosmetik in die Hand gedrückt bekommen in einem Shopping-Center und mich kurz gefreut.
Nach einem Blick auf die Inhaltsstoffe weiß ich es jetzt besser. Hauptbestandteile sind Silikon und Crosspolymer. Also definitiv KEINE NATURKOSMETIK sondern Kunden Verarschung.

I had a similar high pressurised sales ‘attack’ in Riga airport. Huge prices and then miraculously the price could be dropped dramatically if I promised to promote the product. There is no way I’d spend 400 euros on an impulse buy. Horrible experience

We had a great experience today with our cosmetic professional. She was super knowledgeable and knew exactly what type of creams and products would work well with our skin type. Couldn’t be happier with the products and the service we received definitely going to re-order.

The face crème I got from Gratiae helped me avoid irritation after shaving, my face feels smooth and refreshed. The customer service was great also and they answered all of the questions I had! Overall a great experience.

Love the products and Shirley from CS was phenomenal!!

The sales tactics are incredibly aggressive and felt cult-ish. I was with them within Riga Airport and they were asking me to transfer money from friends and family to pay for the product (as I said I couldn’t afford it due to just being on holiday!), that they would lower the price if I went to Instagram to promote their product etc. They told me that the Reviving Peeling Gel was €250 and that they would do me a “special deal” of €150 and then dropped it to €125. The irony is that the lower price of €159.99 is the sales price online and that you can get an additional 25% off online and gain free products. The product itself seemed good but the sales tactics and outright lies are completely inappropriate for a business. Train your staff better and treat potential customers with more respect

She is very generous,and give me big discount 👍

Terrible experience! Don't trust them
I paid for quite expensive creams and they never arrived. The costumer service did not help me at all and my money was stolen. No product, no reimbursement.

FRAUD!

Many thanks to Gratiae team and especially to Jackelyn S for the great customer service that I have received.

All the best,
Irina-Victoria

..........

Meget overbevisende sælgere der bilder dig alt mulig ind omkring deres produkter. Jeg faldt for det og købte en del af deres varer; herunder en natcreme som er umulig at smøre ud og som efterlader hvide aflejringer på huden om morgenen. Jeg købte også en “tryllecreme” der fik rynker til at forsvinde. Den får rynkerne til at forsvinde men kun i 6 timer og den efterlader også hvide aflejringer på huden. Jeg har dem mistænkt for at have puttet hæmoridecreme på tube! Fup og fidus! Hold jer væk!!

They tell you everything to sell their product. The guy I met tried to sell me some peeling things for 150€. At first he said I should use it once a week, after 5 minutes he told me I could use it when ever I want (!!!). And then it's more expensive to buy online blah blah.

Blev nærmest hevet ind på deres stand i en lufthavn. Fik noget peeling på håndleddet og fik lektie om hvor tør min hun var. Fyren prøvede at sælge mig denne peeling til et års forbrug for 160 euro. Jeg afviste blankt og derefter ville han give mig en creme med i købet. Sådan blev det ved indtil jeg insisterede på at gå. Det kan være vældig ode produkter men jeg tager stærkt afstand fra denne salgsmetode.