Don’t usually write reviews but this company deserves one Fantastic experience at Grove Bedding! The staff were incredibly helpful — especially Davy, who took the time to guide us through the options... もっと見る
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The bed we received had a cracked headboard. The after sales service from grove was very good. The replacement bed has not arrived yet, otherwise they would have got 5 stars, but I acknowledge that th... もっと見る
Great store with non pushy staff! We went right before closing and were welcomed wonderfully with no rushing. World of a difference from the big brands, no pressure from any of the staff who encoura... もっと見る
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Another great experience with Grove bedding. The staff were great showed us around and we picked out the bed for us. The End Lift Ottoman Base is a beautiful and very comfortable bed with lots of... もっと見る
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企業情報
Grove について
当該企業による記述
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
連絡先
2 Bridge Street, EH28 8SR, Newbridge , 英国
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
4.7
優良
420件のレビュー
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was called to choose delivery great experience with Grove bedding
Was called to choose delivery date from a couple of options. Was given a 3 hour window but would get called by delivery drivers when they were on their way.
Girl calling from the office was very nice and informative. Guys that delivered mattress were really, really good.
2026年2月2日
Grove からの回答
Hi Linda, thank you for taking the time to leave such a great review! We’re so glad our team made the delivery process easy and kept you updated along the way. We’ll definitely pass your feedback on to the office and delivery crew — they’ll be delighted! Enjoy your new mattress.
Seamless process from start to finish
Great product,good price and grove made the whole process seamless.
2026年2月4日
Grove からの回答
Thank you John! We’re glad you found the process seamless and the product great value. We appreciate you choosing Grove Bedding.
Delivery and communication could have…
Delivery and communication could have been better at first but once I contacted them regarding delivery it was absolutely fantastic
2026年1月29日
Grove からの回答
Hi James, thanks so much for your review. We’re sorry the delivery and communication weren’t perfect at the start, but we’re glad we could resolve everything quickly and that you were happy with the final outcome. We really appreciate your feedback!
Grove からの回答
Hi Dave, thank you for your 5-star review.
Grove からの回答
Hi Caroline, thank you for your 5-star review! We’re really pleased to hear you found our customer service helpful and that delivery was fast. We hope you’re enjoying your purchase.
The service was 5 star from start to…
The service was 5 star from start to finish . Sophie face to face was excellent as were the staff on the phone . The two men who came to assemble the bed were so friendly and efficient . The bed is perfect . I would highly recommend Grove Bedding !
2026年2月4日
自発的なレビュー
Grove からの回答
Thank you so much, Maureen, for your fantastic 5-star review. We’re delighted to hear that you received 5-star service from start to finish. Sophie will be especially pleased to know her face-to-face service made such a great impression, and we’ll also pass on your kind words to our phone team and delivery crew. It’s wonderful to hear the bed is perfect for you. Thank you for your recommendation
What can I say I have never been…
What can I say I have never been disappointed or let down with this company where I have had many purchases. Service from staff is friendly and outstanding always prepared to go the extra mile for you. I will always purchase my beds, mattresses from here as it’s easy and they have so much choice, well done all at Grove Bedding Newbridge.
2026年1月31日
自発的なレビュー
Grove からの回答
Thank you so much, Gill, for taking the time to leave such a wonderful 5-star review. We’re incredibly grateful for your continued loyalty and kind words. It means a lot to hear that our team consistently goes the extra mile and that you find shopping with us easy and full of choice. We’ll be sure to share your feedback with the whole team at Grove Bedding Newbridge
Grove からの回答
Thank you for your review! We’re pleased to hear you’re happy with the price and quality of your mattress.
Great customer service and really…
Great customer service and really pleased with the bed frame.
2026年1月23日
Grove からの回答
Thank you, Moria, for your lovely 5-star review! We’re delighted to hear you received great customer service and that you’re really pleased with your new bed frame.
The person on the phone price matched a…
The person on the phone price matched a bedstead for me and arranged quick delivery. Called back to confirm the order and was very efficient, polite and friendly
2025年12月19日
Grove からの回答
Hi Chris, thank you so much for your 5-star review! We’re really pleased to hear our team were able to price match your bed and arrange quick delivery for you. It’s great to know the follow-up call was efficient and friendly too — we’ll be sure to pass your kind words on to the team. We hope you love your new bed.
Grove からの回答
Thank you for your 5-Star review Suzanne.
Bed purchase
All the team at Grove bedding were knowledgeable and helpful. Will defiantly go back.
2026年1月23日
Grove からの回答
Hi Cathie,
Thank you for your review.
It’s great to hear the team were helpful and able to guide you through your purchase. We really appreciate you choosing Grove, and we look forward to welcoming you back in the future.
Great mattress and excellent service
Great mattress and excellent service. Worth noting you can't choose the date of delivery so that part is a little inconvenient
2026年1月23日
Grove からの回答
Hi Melissa,
Thanks for taking the time to share your thoughts.
It’s great to hear you’re happy with both the mattress and the service. We also understand your point about choosing a delivery date, it’s something we’re working towards offering in the future.
We appreciate you choosing Grove Bedding.
Great quick service and appreciated the…
Great quick service and appreciated the updates/delivery notifications
2026年1月23日
Grove からの回答
Thank you for your review.
We’re glad everything was handled quickly and that the delivery updates were helpful along the way.
Fantastic service from Grove from start…
Fantastic service from Grove from start to finish once again. The team was friendly, knowledgeable, and made the whole process easy. My new bed is incredibly comfortable, and delivery was smooth and hassle-free. Couldn’t be happier with the experience.
2026年1月5日
自発的なレビュー
Grove からの回答
Hi William,
Thank you for your 5-Star review.
It’s great to hear you had such an easy time with the team again, and that everything from choosing your bed to delivery went smoothly. We’re also really pleased you’re finding the new bed so comfortable.
Thanks for coming back to Grove — we really appreciate it.
Grove からの回答
Hi John,
Thank you for your review.
Good to hear the price, delivery, and service all came together smoothly.
Thanks for choosing Grove Bedding.
A wonderful investment
After disappointing service from elsewhere, we went to a grove showroom and had a great experience. We decided to order from the website as we needed a bit more time to think, and any problems there were quickly resolved by the customer service team (we struggled a little with the design). The option to pay with Klarna was really helpful, and even though we placed our order just before the busy holiday, we got it delivered before the new year. A small mishap in communicating the delivery slot, but when we called we got the answers we needed and the delivery itself went smooth. The guys were quick and careful.
We've had the bed and mattress for nearly a month, and my back is thanking me every day for the investment with grove bedding. The bed looks great too!
2025年12月29日
Grove からの回答
Hi Mikaela,
Thank you for taking the time to share this.
We’re really glad you found your way to Grove after a disappointing experience elsewhere, and that both the showroom team and customer service were able to support you through the ordering process.
We also appreciate your understanding around the delivery slot communication, and we’re pleased everything went smoothly on the day with the delivery team.
Most of all, it’s great to know you’re feeling the difference after a month — comfort and proper support are exactly what we aim for.
Thanks again from all of us at Grove
Beds
Order came late but the staff dealt with it in a nice professional way to deliver as soon as they could.
2026年1月23日
Grove からの回答
Thank you, Majid, for your 5-star review. We appreciate your patience and understanding regarding the delay, and we’re glad our team was able to resolve it in a professional way and get your order delivered as quickly as possible.
Helpfull call centre staff
Helpfull call centre staff . Delivery was early and driver very respectfully with earlderly mother . Thank you
2026年1月23日
Grove からの回答
Thank you for your feedback.
We’re glad our call centre team was helpful and that the delivery went smoothly. It’s especially nice to hear the driver was respectful and considerate with your mother — we’ll be sure to pass that on.
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