Don’t usually write reviews but this company deserves one Fantastic experience at Grove Bedding! The staff were incredibly helpful — especially Davy, who took the time to guide us through the options... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The bed we received had a cracked headboard. The after sales service from grove was very good. The replacement bed has not arrived yet, otherwise they would have got 5 stars, but I acknowledge that th... もっと見る
Great store with non pushy staff! We went right before closing and were welcomed wonderfully with no rushing. World of a difference from the big brands, no pressure from any of the staff who encoura... もっと見る
企業が回答しました
Another great experience with Grove bedding. The staff were great showed us around and we picked out the bed for us. The End Lift Ottoman Base is a beautiful and very comfortable bed with lots of... もっと見る
企業が回答しました
企業情報
Grove について
当該企業による記述
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
連絡先
2 Bridge Street, EH28 8SR, Newbridge , 英国
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
4.7
優良
420件のレビュー
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Grove からの回答
Hi Mohammed, Thank you for your kind review!
We're so pleased to hear you found our team helpful and your delivery arrived quickly. If there's anything we can do to make your next experience a full 5 stars, please don’t hesitate to let us know
Many thanks,
Grove
Grove からの回答
Thank you for your kind words!
We’re really glad to hear you felt well advised and looked after — that’s exactly what we aim for with every customer.
Thanks for choosing Grove.
Grove からの回答
Hi Ann,
Thanks for you kind review!
We're so pleased to hear that everything went smoothly from ordering through to delivery. It's always great to hear you'd shop with us again!
Many thanks,
Grove
MattressGood choice of products and prices
Good choice of products and prices. Delivery service also very good.
2024年11月1日
Grove からの回答
Thank you for your 5 star review!
We’re really pleased to hear you were happy with the range of products and pricing — and that the delivery service met your expectations too.
Thanks again for choosing Grove!
From the first visit to the shop the…
From the first visit to the shop the very helpful gentleman was very knowledgeable and helped us choose a bed for our spare room. The bed was delivered on time. Although we have not used it our guests found it very comfortable.
2024年8月9日
Grove からの回答
Thank you so much for your kind words Margaret!
We’re delighted to hear that your experience from showroom to delivery was a positive one, and it’s great to know your guests found the bed comfortable. We’ll be sure to pass on your kind comments to the team.
Thanks again for choosing Grove.
Customer service not being pressured by…
Customer service not being pressured by the staff and the care and professionalism demonstrated by the team delivering our mattress.
2025年4月26日
Grove からの回答
Hi Andrew, Thank you for your review!
We’re so pleased to hear you felt no pressure in-store and that our delivery team provided a professional and caring service. Creating a relaxed and helpful experience is exactly what we aim for, so it’s great to know that was your experience.
Thanks for shopping with us.
Grove
Grove からの回答
Thank you for the positive review!
We’re so pleased you’re happy with both the product and the service. It means a lot to us!
Many thanks,
Grove
Very good service all round.
2025年7月12日
Grove からの回答
Hi Evelyn,
We’re really glad to hear you were happy with the service — it’s always great to get such positive feedback.
Many thanks,
Grove
Friendly and helpful people don’t over…
Friendly and helpful people don’t over sell but help you choose using there experience of the bedding world.
A different experience from other places I looked at a refreshing shopping experience
Thanks
2025年7月26日
Grove からの回答
Hi Michael,
Thank you for your review!
We’re pleased to hear you had a positive experience with our team — that’s exactly what we aim for. If there’s anything we could have done to turn that 4 stars into 5, we’d love to hear your thoughts.
Thanks for choosing Grove
Good value and good srvice
Everything as agreed. Uplift of old bed no bother. Helpful assistants. I didn't have to do anything, unlike other companies which wanted uplfted beds to be dismantled.
2025年7月18日
Grove からの回答
Thank you for your kind review.
We’re so pleased to hear everything went smoothly and that you found our service hassle-free. Making things easy for our customers is exactly what we aim for, so it's great to know we delivered on that.
Thanks again for choosing Grove
Excellent service
2025年7月18日
Grove からの回答
Thank you Elaine for the 5 Star review. Happy to hear you were happy with the service received.
Very good choice of beds and excellent…
Very good choice of beds and excellent knowledge and helpful staff
2025年6月3日
Grove からの回答
Hi Gordon,
Thanks for your kind review! We're pleased you found a great selection to choose from and that our team were able to help with the right advice. We’ll be sure to pass your comments on — they’ll be much appreciated!
Many thanks,
Grove
Grove からの回答
Thank you for sharing your experience Gavin!
We really appreciate you taking the time to leave a review — it's always great to hear when our service hits the mark.
Many thanks,
Grove
New bed
Pain free experience from start to finish,
Old bed removed and new one installed on time with no issues.
Thanks to all the staff and delivery men.
2025年7月9日
Grove からの回答
Thank you for the kind review!
We’re so glad to hear everything went smoothly and that the whole experience was hassle-free — just how it should be. We’ll make sure to pass your thanks on to the showroom team and delivery team!
Many thanks,
Grove
Beds are Excellent quality
Beds are Excellent quality. Staff are so attentative. Would buy from any other place.
2025年7月5日
Grove からの回答
Thanks so much for your kind words!
It’s fantastic to hear you were impressed with both the quality of our beds and the level of service you received. We’d be delighted to welcome you back anytime.
Great bed and mattress for great price
Found a great deal in the store and got exactly what we needed. Delivery was just as promised.
2025年3月13日
Grove からの回答
Thank you for your 5 Star review!
We’re so glad you found the perfect bed and mattress at a great price — and happy to hear delivery went just as promised. That’s exactly the experience we aim to offer!
Purchased the mattress we wanted
Purchased the mattress we wanted, no fuss, and delivered on time.
2025年6月16日
Grove からの回答
Hi Catherine,
Thanks for your review!
Great to hear about your positive experience. We’re so pleased you got the mattress you wanted, delivered on time.
Very helpful and friendly got exactly…
Very helpful and friendly got exactly what I wanted and didn’t have to pay a hyped up delivery charge.
2025年7月9日
Grove からの回答
Hi Elaine,
We’re so glad to hear you found exactly what you were looking for — and that the experience was both friendly and fair. No hidden extras, just great service!
The most important was the staff and the welcoming
The most important was the communication between staff and clients I was impressed with the good communication
2025年7月2日
Grove からの回答
Hi Edson,
Thank you so much for your kind words!
We're really pleased to hear that you felt welcomed and well looked after — clear, friendly communication is something we truly value, so it’s lovely to hear that came through in your experience.
All good very happy with the product
All good very happy with the product, the service and delivery times. The men were very helpful and accommodating. They set the new bed base up and removed the old one. Excellent service thank you
2025年5月14日
Grove からの回答
Thank you for your kind feedback Jim!
We’re really pleased to hear you’re happy with the product, service, and delivery — and that our team made the setup hassle-free for you. We’ll be sure to pass on your kind words to the delivery team.
Thanks again for choosing Grove!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。