From first contact with Jane to dealing with Mike Gardener for initial survey it was dealt with professionally and confidence. The Stairlift was fitted yesterday 2/9/2026 by Kane who arrived on time a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service from start to finish was excellent. Completed an online enquiry. Callback within the hour. Home visit the same day. Megan was great at explaining everything. Peter the engineer confirmed i... もっと見る
We telephoned customer service yesterday, they were very helpful and said an engineer would be there tomorrow. The engineer came at 11:45 as we were told, he was very polite and friendly . He foun... もっと見る
Jack arrived in good time in the morning and was very efficient in installing the Brooks stairlift in about 2 hours. He explained the workings clearly and the after service provision too. Very pleased... もっと見る
企業情報
Halton Stairlifts について
当該企業による記述
Welcome to
Halton Stairlifts
Established in 2007, our team at Halton Stairlifts is a family-owned company specialising in installing new, used, and reconditioned stairlifts across the UK. Our focus is making daily life more accessible for those with mobility issues.
If you have a disability or find climbing your stairs difficult, at Halton Stairlifts, we provide affordable, convenient solutions to help you regain independence within your home. Our selection of stylish and comfortable stairlifts are simple to operate and cater to straight, curved and hinged rail stairlifts. Our team will ensure that your stairlift will be operational within two hours, providing you with a quick and seamless installation process.
In addition to prioritising a smooth installation procedure without any unsightly modifications or damages, we offer next-day delivery whilst guaranteeing minimal disruption to your home.
As a family-owned stairlift company, we take pride in offering an unbiased recommendation tailored to your home and matching your budget with a free home survey. Here we can provide the exact stairlift that is right for your home.
If you are worried about aesthetics, fear not as we offer Premium Colour Upgrades with eight modern contemporary options, allowing you to seamlessly integrate your stairlift into your home’s existing décor.
Contact our team today for a straightforward, no-obligation quote. Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
Contact our team today for a straightforward, no-obligation quote.
Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
連絡先
17 Montague Road, WA8 8FZ, Cheshire, 英国
- 0800 644 7766
- haltonstairliftsltd@gmail.com
- www.haltonstairlifts.co.uk
4.8
優良
563件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service…
The guy was very polite & did a good service everyihing was working correctly when he left
2026年4月17日
自発的なレビュー
Halton Stairlifts からの回答
Hi Margaret, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton stairlift
The young man who came was polite kind and professional. Would recommend him to anyone
2026年4月16日
自発的なレビュー
Halton Stairlifts からの回答
Hello Julie,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent service
Excellent service. Stairlift fitted with no problem, no fuss no mess. Fitter was obliging and helpful throughout. Thank you.
J Cooper MBE
2026年4月15日
自発的なレビュー
Halton Stairlifts からの回答
Hi Joseph, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Stair lift survey and installation
The free survey was completed by Mike found him very friendly and was able to quote for exactly as we wanted we opted for a reconditioned stair lift was very happy with the price.
Stair lift installed a couple of days later fantastic job fitter was great I can’t believe that the stair lift isn’t new very easy to use A++
2026年4月15日
自発的なレビュー
Halton Stairlifts からの回答
Hi Vince, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton Stairlifts からの回答
Hello Lesley, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Can't recommend this company highly…
Can't recommend this company highly enough. Very professional and friendly team.
2026年4月7日
自発的なレビュー
Halton Stairlifts からの回答
Hi Nicola, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton stairlifts
Once again a first class service.our stairlift was acting up and on reporting ..an engineer came and soon had the chair working as good as ever.
The engineer was very efficient and polite a credit to Haltons ?
2026年4月13日
自発的なレビュー
Halton Stairlifts からの回答
Hello Alan,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
From the Survey to Installation it was…
From the Survey to Installation it was a first class job. Mark who did the survey was very knowledgeable and nothing was to much trouble and Sean who installed it was very professional and did a first class job and answered all our questions.
2026年4月10日
自発的なレビュー
Halton Stairlifts からの回答
Hi Neil, thank you for taking the time to write such a wonderful review. Your kind feedback will be passed on to their manager, and praise will be justly awarded.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Platinum Premium Stairlift
Pleased with the stairlift professionally fitted by James.
2026年4月9日
自発的なレビュー
Halton Stairlifts からの回答
Hi Darren, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Reconditioned stairlift I had a few different stairlift…
I had a few different stairlift companies come and give me quotes and their different options I chose Holton as being the best stairlift solution for my needs. I’ve had it for a week now and the difference it has made for me particularly going up stairs has been transformative as I have pulmonary fibrosis It’s brilliant the service from the salesman to the engineer who fitted the stairlift all on his own was very polite, clean and tidy and I couldn’t believe how quickly he fitted it!! Great service and price for my reconditioned stairlift
2026年4月1日
自発的なレビュー
Halton Stairlifts からの回答
Hi Mary-Ellen, the pleasure was ours! We appreciate you taking the team to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Appalling customer service
Appalling customer service. I contacted Halton to request a manual winder as the stairlift they installed for the previous home owner stopped working and I needed urgent access to a cupboard it was blocking. They offered a call out for £200 for 15 minutes excluding parts. They said they did not usually sell winders separately but reluctantly agreed they would check with an engineer and call me back if I preferred.
Meanwhile I spoke to a local company who were extremely helpful, using photos I sent to identify the lift and advise on how to move it safely. Problem solved in 15 minutes at no cost….but still no call back from Halton a week later. Thank goodness we are not reliant on it.
2026年3月30日
自発的なレビュー
Halton Stairlifts からの回答
Hello Mrs Warner
Thank you for your feedback for our company and please accept our apologies for the delay in returning your call.
The account was archived in the original users’ details to which we had difficulty identifying yourself to provide a call back. Unfortunately, with the easter bank holidays, the member of the team who you spoke to was not available, therefore we have only been able to trace you from your review and the member of the team returning to work. As per your review, the lift was installed for a previous user back in 2020, and we have had no contact from them since the installation.
As there is no service contract in place, we did provide the cost of a standard callout and gave an indication of potential costings to get the stairlift working again but from your call, the stairlift is not used regularly and you are considering having the stairlift removed. As independent stockist, there are different variations on the hand-winders for your stairlift model, we needed to investigate further to ensure we were providing the correct hand-winder for the stairlift in situ or indeed if an alternative solution that did not require the purchase of the specific tool.
Again, please accept our apologies for the delay in coming back to you. I note that from your review, your issue has since been resolved but should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Halton Stairlifts Customer Care
James was really good..checked…
James was really good..checked everything over while he was here and stair lift isn’t making that noise anymore
Thanks
2026年3月27日
自発的なレビュー
Halton Stairlifts からの回答
Hi Stephanie, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent Service
Very pleased with the way the lift was installed, especially with Paul’s professionalism.
2026年4月2日
自発的なレビュー
Halton Stairlifts からの回答
Hello Frank, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
James rang to say be there 15 minutes…
James rang to say be there 15 minutes was prompt polite yet very friendly and knowledgable explaining what he was doing.left no mess and left me feeling confident of another years warranty and hopefully trouble free but assured me any problems just to contact the company
2026年4月1日
自発的なレビュー
Halton Stairlifts からの回答
Hi Amanda, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton Stairlifts からの回答
Hello Russell, thank you very much for leaving this review. We are happy to have helped and are pleased you are happy with our service.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Just had a stairlift installed by…
Just had a stairlift installed by Halton stairlift excellent service and value
2026年3月30日
自発的なレビュー
Halton Stairlifts からの回答
Hi Pamela, the pleasure was ours! We appreciate you taking the team to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Lovely guy
Lovely guy. My aunt and uncle were very pleased. All fitted and the house left clean and tidy.
2026年3月30日
自発的なレビュー
Halton Stairlifts からの回答
Hi Kate, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Fantastic service from Halton Sales Rep
In July 2024, without warning,
I became disabled by osteoporosis. In the middle of the night four of my thoracic vertebrae fractured.
I was fit and healthy aged 68 but didn't think about the menopause and thought I had 'sailed through' that time of life.
I had a very comfortable Halton stairlift fitted in the autumn of 2024. In my home the sales consultant provided a fantastic and sympathetic service.
I wish to inform him that I joined a special gym in March 2025 and quickly hired that gym's rehab specialist. Thanks to his expertise in musculoskeletal conditions, I now have full mobility. My back is very strong again and I have returned to walking up steps and stairs everywhere!
2026年3月29日
自発的なレビュー
Halton Stairlifts からの回答
Hello Paulette,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Stairlift removal
The communication was easy, the technician arrived on time and was polite, clean and efficient.
Payment went in on the same day.
I'm very happy.
2026年3月25日
自発的なレビュー
Halton Stairlifts are an excellent…
Halton Stairlifts are an excellent company which is quite rare nowadays. From start to finish the staff were very polite efficient and helpful. The installer/fitter was just the right type of chap to have working in your home - I felt immediately safe and confident that he was going to do a good job and he did - thank you Simon (I think)
2026年3月24日
自発的なレビュー
Halton Stairlifts からの回答
Hi Denise, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
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