HassleFreelettings have been so helpful since they started managing my property. Shout out to Charlotte Flectcher that is always an email away. She has been so helpful, explains every details without... もっと見る
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Wow......just wow......I had a problem property that had been empty for months, Charlotte and Lorraine took over the marketing, 10 viewings within 4 days, referenced within another 4 days and due to... もっと見る
Ella has helped us efficiently during our 12 month tenancy ans always humble and made us feel welcomed. Ella was always prompt in following up and resolving the issues and seeing it till closure. Th... もっと見る
企業が回答しました
Recently had some maintenance work done on my home , including fixing a leaking ceiling and installing a shower, Ella was very helpful in making sure that everything was sorted out on time. I couldn’t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Providing a hands-off Hassle Free service to Landlords at a reasonable price. We provide an end to end Letting Management service, taking care of everything including Tenant Sourcing, Credit Checks, Referencing, Inventories, Regular Inspections, Maintenance Resolutions, Regulatory Certifications and much more. As a digital letting agency, we are able to keep our costs low and we pass these savings onto you, the Landlord.
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Property Management
Ms. Ella Sottilo from Hassle Free managed the entire process of procuring quotes to undertaking the work to the satisfaction of the tenant and we had a seamless present experience
THANK YOU

Hassle Free Letting からの回答
I encountered persistent leaks during…
I encountered persistent leaks during heavy rainfall and from the toilet. This issue has persisted since the previous agent, but HFL has effectively resolved it. I commend Ella for arranging the necessary repairs.

Hassle Free Letting からの回答

Hassle Free Letting からの回答
A well-structured and efficient…
A well-structured and efficient lettings service. The team demonstrated strong attention to detail, clear communication, and a proactive approach throughout the tenancy setup. Everything was handled professionally and on time, making the move-in process smooth and reassuring. I would happily recommend them

Hassle Free Letting からの回答
Unprofessional
Maintenance services very cheap,
Unprofessional. Do not trust them.you life will be in danger

Hassle Free Letting からの回答

Hassle Free Letting からの回答
amazing team who work hard to make your…
amazing team who work hard to make your experience quick and simple. big shout out to
Ella Sotillo who helped me resolve my bath and tile issue in the kitchen. Thank you so much for all your hard work

Hassle Free Letting からの回答
Always trying to short out the issues…
Always trying to short out the issues within the time and always polite and helpful on the phone.
Thanks Ella.

Hassle Free Letting からの回答
Staff are always helpful and friendly.
Had a few issues with the property that needed resolving over the last year or so, always found the staff - Ella, in particular - to be communicative, friendly, and professional.

Hassle Free Letting からの回答
Bed fixing
I had an issue with a broken bed that had completely collapsed whilst I was back at home for the previous weekend and I realised something wasn’t right when I came back. I emailed Hassle Free who’s amazing communication with the landlord and the maintenance guy and I got given a brand new bed as a replacement within 1 hour. It was all sorted out within 3 hours and finished by lunch time! Incredible team at Hassle Free who are so lovely and always respond so quickly to anything!

Hassle Free Letting からの回答
Have worked with hassle free letting a…
Have worked with hassle free letting a for some time as a cleaning contractor. Very easy to work with and staff are very helpful.

Hassle Free Letting からの回答
Hassle Free letting - cracked window
I contacted hassle free letting regarding a cracked window, Ella at hassle free was extremely helpful in keeping me in the loop regarding her phone calls with the landlord and continued to help until the problem was resolved. I am extremely grateful.

Hassle Free Letting からの回答
I have needed some professional advice…
I have needed some professional advice concerning the letting of one of my properties.
I spoke to Charlotte Fletcher.
Charlotte was polite, helpful and gave me some very good advice.
Thank you Charlotte, and Hassle Free Letting.

Hassle Free Letting からの回答
I am glad to have this company
I am glad to have this company. They have been great throughout my issues I've been having.
Whenever I have a issue they are quick to respond and get the issue sorted quickly and effectively.
Brilliant company and support

Hassle Free Letting からの回答
"I've had a very positive experience…
"I've had a very positive experience renting my flat through Hassle Free Lettings. Flat itself is of a good quality, well-maintained and comfortable. I've been
particularly impressed with the satisfaction with the maintenance service. Any issues have
been addressed promptly and efficiently. Furthermore, the quick response for enquiries has
made communication easy and stress-free. I would highly recommend them."

Hassle Free Letting からの回答
Very Good
Had a very good experience with this company. I have had a problem with my boiler and has been fixed the same day, thanks to our assistant Ella , she's been very kind and extremely professional to get in touch with our contractor.
I had a great experience with this…
I had a great experience with this agency when dealing with a kitchen pipe leak. Ella, in particular, was amazing—she patiently listened to my concerns, provided quick responses, and efficiently resolved the issue. Her professionalism and attentiveness made the whole process smooth and stress-free. Highly recommend her and the team!
They tend to maintain the property up…
They tend to maintain the property up to the standards and tend to keep the tenants happy. Very Easy to reach out as well.
Ella’s service was exceptional and she…
Ella’s service was exceptional and she was on top of the issues and ensured that it was swiftly resolved.
Despite complaining about certain things repeatedly, only Ella took cognisance of the problem to the best of her abilities.
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