We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything It suited us so we were booked within 20 mins lovely girl very pleasant i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out... もっと見る
企業が回答しました
What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
企業が回答しました
We’ve just booked our 2026 family cruise with Cathy, and I can’t recommend her highly enough. We spoke at the recent cruise show last Saturday. She made the whole process so easy and stress-free, taki... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, 英国
- 02892290221
4.9
優良
591件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had seen a holiday on f/b & called…
We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything
It suited us so we were booked within 20 mins lovely girl very pleasant indeed
2026年7月31日
Hays Travel - Connswater からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your holiday with us and that everything was sorted out so quickly for you. We appreciate your kind words.
Hays Travel - Connswater からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and understood your requirements.
Hays Travel - Connswater からの回答
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service from our team. Your feedback is greatly appreciated.
Cambodia Booking
Actual booking was seamless and Cathy was a pleasure to deal with. Only slight disappoint was the original advertised price was £799 which went to £859 and finally £929. I appreciate the market dynamics but still somewhat disappointed. Also the hotels on the final booking differed from those originally advertised. However we are still looking forward to our trip
2026年7月28日
Hays Travel - Connswater からの回答
,
Thank you for your feedback. We're delighted to hear that your booking process was seamless and that Cathy provided excellent service. We understand your disappointment regarding the price changes and the hotel differences, and we appreciate your understanding of market dynamics. We hope you still have a wonderful trip!
The whole process of booking holiday…
The whole process of booking holiday the service is excellent also getting seats downloading boarding passes woz brilliant we only book through hays travel
2026年7月25日
Hays Travel - Connswater からの回答
Thank you so much for your wonderful feedback! We truly appreciate your loyalty and look forward to helping you with many more holidays!
From booking holiday over the telephone…
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out atm
2026年7月2日
Hays Travel - Connswater からの回答
thank you for your kind review :)
Always book our holidays through…
Always book our holidays through Danielle and she goes,s above and beyond to get us the best deal.
2026年7月29日
Hays Travel - Connswater からの回答
Thank you for your wonderful feedback! We're so pleased to hear that you consistently receive excellent service and that we go above and beyond to find you the best deals.
A fantastic down to earth team!
What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
2026年2月8日
Hays Travel - Connswater からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience great and helped you find the perfect holiday within your budget.
Hays Travel - Connswater からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff easy to talk to and that you received very good service. We appreciate your kind feedback.
Helpful agent
I made contact with one of your Agents Adele and she was very helpful with me booking my trip to japan, we had some running around as they were booked out by the time i was ready to book...
2026年7月17日
Hays Travel - Connswater からの回答
Thank you for your kind feedback Sandra
Excellent customer service and very…
Excellent customer service and very friendly helpful staff
2026年7月23日
Hays Travel - Connswater からの回答
Thank you for your kind feedback Breige
Girl friendly and very helpful gave me…
Girl friendly and very helpful gave me good information about the hotel and the prices and transfers and all that I needed to know
2026年7月22日
Hays Travel - Connswater からの回答
Thank you for your kind feedback Paula
We dealt with a guy called Sam really…
We dealt with a guy called Sam really friendly n very helpful
2026年7月22日
Hays Travel - Connswater からの回答
Thank you for your kind words Mandy
Hays Travel - Connswater からの回答
Thank you for your kind words Stephen
Be patient if ringing store. If able call to shop in person.
The speed and professional approach of girl in shop.
2026年7月16日
Hays Travel - Connswater からの回答
Thank you for your feedback Maureen
Hays Travel - Connswater からの回答
Thank you for your kind review :)
Samuel
Sam, Danielle and all the other staff took the time to listen to what we wanted, they went above and beyond, this is our second time booking a cruise with them , Newtonards Road Branch , would highly recommend them 🌟🌟🌟🌟🌟
2026年7月11日
Hays Travel - Connswater からの回答
Thank you for your kind review :)
Very helpful staff made everything easy…
Very helpful staff made everything easy from start to finish
2026年7月7日
Hays Travel - Connswater からの回答
Thank you for your kind review :)
Hays Travel - Connswater からの回答
Thank you for your kind review :)
Hays Travel - Connswater からの回答
Thank you for your kind review :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。