Sharon had the patience and made the time to look for a holiday in Egypt for us on the required dates and came up with various hotels and flights to look at to choose from. Decided on one and went in... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Supported questions, went through all details for holiday, took a fair amount of time and contacted tour provider to confirm also. Just walked in, they were busy but sat down and discussed straight... もっと見る
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Excellent, friendly and helpful service from Diane. She has helped us book several holidays and has always given good advice and answered any questions we may have had about the holiday. Nothing is to... もっと見る
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Many thanks to Holly of Hays Travel Dumfries. Absolutely excellent customer service. This young lady showed us different hotels/pick up points/transfer options/guided us through tours/currency/routes/... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4-6 Great King Street, DG1 1BD, Dumfries, 英国
- 01387417531
4.9
優良
840件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Holly was very helpful and responsive…
Holly was very helpful and responsive to our requests.
2026年8月29日
Hays Travel - Dumfries からの回答
Thank you for your kind comments, its appreciated. Holly :)
Helpful friendly staff nothing to much…
Helpful friendly staff nothing to much they get things done great staff
2026年8月28日
Hays Travel - Dumfries からの回答
Thank you for your kind words. Glad we could get you all booked. Sharon, Branch Manager
Hays Travel - Dumfries からの回答
Thanks for your kind words Bill. Emmie
I am on holiday from Australia
I am on holiday from Australia. I found both travel consultants excellent . Professional polite very helpful and nothing was any bother .
2026年8月25日
Hays Travel - Dumfries からの回答
Thank you Andrew for your kind feedback. We really appreciate it and glad we could help! Holly :)
Sharon had the patience and made the…
Sharon had the patience and made the time to look for a holiday in Egypt for us on the required dates and came up with various hotels and flights to look at to choose from. Decided on one and went in to book and pay and she was one step ahead of us and enquired on hotel chosen to make sure it was the right choice for us. Booked holiday and she also booked seats on flights and printed off paperwork and gave me reference for app. Top class service again as always.
2026年8月25日
Hays Travel - Dumfries からの回答
Thank you for your kind comments, we do appreciate it. Thanks for booking with us again at Hays Travel , Dumfries. Sharon :)
We were shown various options on where…
We were shown various options on where we were thinking about going eventually settled on our third choice
2026年8月23日
Hays Travel - Dumfries からの回答
Thank you for the review. Glad I could get you both sorted. Emmie
Hays Travel - Dumfries からの回答
Thank you for your kind words. Glad we could get you sorted. Kira
Hays Travel - Dumfries からの回答
Thanks Paul, always happy to help. Emmie
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. Glad we could get you all sorted. Holly :)
Very helpful staff good customer care
2026年8月19日
Hays Travel - Dumfries からの回答
Thank you for your lovely feedback. Its greatly appreciated. Sharon :)
Lovely young girl Emmie helped us book…
Lovely young girl Emmie helped us book our holiday. Helpful, knowledgeable and took plenty of time ensuring we had a good experience
2026年8月16日
Hays Travel - Dumfries からの回答
Thank you, always happy to help. Emmie.
Diane in Dumfries
Diane in Dumfries, is amazing. She is thorough, listens and is very knowledgeable.
I am a people person and dislike booking on line. I can’t recommend Hayes enough
2026年8月15日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback and booking with Hays Travel, Dumfries. We appreciate it. Sharon (Manager)
Hays Travel - Dumfries からの回答
Thanks Mr Chisholm for your kind feedback, I'm glad we could help. Diane, Assistant Manager
Wouldn't go anywhere else
Wouldn't go anywhere else, Diane is friendly, knowledgeable, and patient,she checked all flights ,hotels and tour operators so as we could get the best deal suitable for my needs,will definitely call in again.
2026年8月13日
Hays Travel - Dumfries からの回答
Thank you for your kind review, its very much appreciated. Diane :)
Booking our hols with Diane is like…
Booking our hols with Diane is like booking with a friend nothing to much trouble with this lady.
2026年8月12日
Hays Travel - Dumfries からの回答
Appreciate your lovely feedback. Only too happy to help and lovely to see you both again. Diane, Assistant Manager
Great advice and help from the team at…
Great advice and help from the team at the Dumfries branch and in particular Diane.
Many thanks.
2026年8月14日
Hays Travel - Dumfries からの回答
Appreciate you taking the time to submit your feedback. Happy to help. Diane :-)
Excellent
Excellent, friendly and helpful service from Diane. She has helped us book several holidays and has always given good advice and answered any questions we may have had about the holiday. Nothing is too much trouble for her.
2026年8月8日
Hays Travel - Dumfries からの回答
Thank you for taking the time to submit your feedback on my service. It is much appreciated and I am sure you will both have a lovely holiday. Diane, Assistant Manager
Easy as that.
Straight in,sat down with Diane who was great as ever!.
Took the time to take us through various destinations and got the holiday that we wanted.
Can’t thanks Hays enough, first class as usual.
2026年8月9日
Hays Travel - Dumfries からの回答
Thanks Jackie for your lovely feedback on my service in getting you & Max booked up once again. Diane, Assistant Manager
The young lady
The young lady, Emmies, was very helpful and patient helping us to choose our holiday. We wish her well in her new career.
2026年8月2日
Hays Travel - Dumfries からの回答
Thank you Sheila. Always here to help. Emmie
Recent booking
Booked a winter break, Holly who got us booked up was great, found our flights and hotel quickly and explained everything to us. A good experience.
2026年8月1日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback, I'm so glad we got you a lovely trip to look forward to! Holly :)
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