I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic help staff very helpfull and finds you exactly what you want , highly recommend, Thanks again for another holiday , Use them every year
企業が回答しました
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... もっと見る
企業が回答しました
Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
39 Main Street, LS25 1DS, Garforth, 英国
- 01138275429
4.9
優良
550件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
great experience definitely recommend
I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently, she in there all the time, booking holidays and bringing them cake! The usual. So we did end up booking a cruise holiday and Danielle talked us through our options and gave a range of options before finally deciding, didn't feel rushed, she let us watch a YouTube clip of the room so we knew what it was, explained everything and booked in follow up calls too. The flip side is I'm so glad I was able visit and talk to them in person to see the care that the staff have towards the customers. I know they care for my nan as a regular frequent customer and as a person too. Great experience. Definitely recommend!
2026年7月28日
Hays Travel - Garforth からの回答
Thank you so much for taking the time to leave such a lovely review.
It was an absolute pleasure helping you and your Nan find the perfect cruise. Your Nan is always a delight to see in store, and I think it's safe to say her cake deliveries are very popular with the whole team! 😊
I'm so pleased you felt comfortable taking the time to explore all the options and that the videos, explanations, and follow-up calls helped you feel confident in your decision. Booking a holiday should be an exciting experience, never a rushed one, so it's wonderful to hear that came across.
Your comments about the care and relationship we have with our customers really mean a lot to me personally. We genuinely enjoy getting to know our customers and being part of their holiday memories, and your Nan is certainly a valued member of the Hays Travel Garforth family.
Thank you again for your recommendation. I can't wait to hear all about your cruise when you're back!
Thanks
Danielle
Fantastic help staff very helpfull and…
Fantastic help staff very helpfull and finds you exactly what you want , highly recommend,
Thanks again for another holiday ,
Use them every year
2026年8月2日
Hays Travel - Garforth からの回答
Thank you for your lovely response, its always a pleasure booking your holidays:) Thanks, Natasha
Natasha spent time with us and…explained everything
Natasha spent time with us and explained everything about the cruise as we haven't been before. Alot was answered from dress wear to food and coach travel to and from the ship.
2026年7月23日
Hays Travel - Garforth からの回答
Hi Karen,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to explain everything about your cruise and answer all your questions. We hope you have a fantastic trip!
Kind Regards
Danielle was really helpfull and…
Danielle was really helpfull and friendly and did her best.
2026年7月28日
Hays Travel - Garforth からの回答
It was great to see you again, thank you for booking your holiday through our store : - )
Very friendly took her time to find us…
Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
2026年7月25日
Hays Travel - Garforth からの回答
Its always a pleasure with you two, thank you for always trusting me with your holidays : - ) Danielle
Hays Travel - Garforth からの回答
Thank you, its lovely we are now able to arrange your special holidays as well as your currency : -) Rhianna
Hays Travel - Garforth からの回答
Thank you for your lovely feedback, was a pleasure meeting you and booking your holiday! Thanks, Rhianna
Thank you
I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so helpful, kind and gave me loads of information on my issue. She didn’t have to help me but she did and I can’t thank her enough. Thank you!! 😊
2026年7月23日
自発的なレビュー
Hays Travel - Garforth からの回答
Thank you for your lovely feedback, always happy to help when needed! Thanks, Natasha
This was a group booking for 12 people…
This was a group booking for 12 people with specific requests. Natasha at the Garforth branch was fantastic. She was so patient and had excellent customer service skills.
2026年7月22日
Hays Travel - Garforth からの回答
Thank you so much for your kind feedback.
It was my pleasure to assist you with your booking, and it was lovely to meet you all yesterday. I'm delighted to hear that you were happy with the service I provided.
Your comments are greatly appreciated, and I’m pleased that my patience and customer service helped make the booking process as smooth as possible. We look forward to welcoming your group and hope you have a wonderful experience.
Kind regards,
Natasha
Fantastic service as always
2026年7月19日
Hays Travel - Garforth からの回答
Thank you for your lovely response, always a pleasure! Thanks, Danielle
excellent customer service
Natasha was very helpful in explaining what cabins were available and was able to find the best value for our preferences.
2026年7月8日
Hays Travel - Garforth からの回答
Thank you for your wonderful feedback! We are so pleased I was able to help you find the perfect cabin at the best value.
Kind Regards, Natasha
Wonderful helpful and knowledgeable
Wonderful helpful and knowledgeable
Daniel and Jason were lovely in the Garforth store
2026年7月12日
Hays Travel - Garforth からの回答
Thank you for your wonderful review! We are so pleased to hear that you found us lovely, helpful, and knowledgeable. We appreciate your kind words.
Kind Regards, Danielle
Hays Travel - Garforth からの回答
Thank you so much for your wonderful review! We are delighted to hear that you found our staff to be experienced and helpful. Your kind words are truly appreciated by the whole team.
Kind Regards, Danielle
Hays Travel - Garforth からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team brilliant and the booking process easy.
Kind Regards, Danielle
Superb service for a tailor-made holiday
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all gelled because she knew exactly how to combine them and gave us recommendations for hotels which look lovely.
2026年7月1日
Hays Travel - Garforth からの回答
Shaz,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to create such a perfectly tailored holiday for you! We hope you have a fantastic trip! Thanks, Natasha
Danielle was very helpful
Danielle was very helpful, friendly, patient and supportive (also caring) and positive with some humour (which we needed) when creating our holiday to three different places in two countries, suggesting various accommodations and alternatives.
We would recommend any family and friends to visit Hays to book a holiday with them.
Many thanks Dani and all the fab staff in the Garforth branch
2026年7月2日
Hays Travel - Garforth からの回答
Thank you for your lovely response, was a pleasure. Thanks again, Danielle
Definitely 5 star...
Definitely 5 star.... We always book with Hayes and usually deal with Natasha who is always very professional, very helpful and informative
2026年6月27日
Hays Travel - Garforth からの回答
Ahh that's really kind thank you - ) Looking forward to seeing you in store again soon
Hays Travel - Garforth からの回答
Thank you so much its always a pleasure seeing you guys in store : - )
Hays Travel - Garforth からの回答
Miss Paula Marshall,
We are so pleased you had a great experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
First class professional service
First class professional service. Maddie & Emma were brilliant and very knowledgeable. We highly recommend Hays Travel
2026年6月13日
Hays Travel - Garforth からの回答
Thank you for your lovely feedback was a pleasure. Thanks, Rhianna
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。