When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... もっと見る
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The staff at Hays are always friendly, knowledgeable and nothing too much trouble, special mention for Stacey who goes the extra mile to sort out our holiday arrangements.
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We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
104 High Street, NE3 1HB, Gosforth, 英国
- 0191 6540070
4.9
優良
472件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff helpful and knowledgeable
Staff helpful and knowledgeable, made booking a holiday easy. Good advice about where to pick up the coach which we wouldn't have known about had we booked online by ourselves.
2026年4月28日
Hays Travel - Gosforth からの回答
Thank you for your feedback. Glad we could help with our little tips. Hope you enjoy your trip to Scotland.
Stacey, Assistant Manager
Sam yet again helped us with another…
Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.
2026年4月21日
Hays Travel - Gosforth からの回答
It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager
Helpful personal service that works
Super helpful service from Ethan and his colleagues. He bent over backwards to help me find the best holiday to suit my needs and preferences, and really took time to tailor it personally. It all felt a bit daunting at the start, but he went above and beyond to make it work out. Thank you.
2026年4月15日
Hays Travel - Gosforth からの回答
Thank you for your sweet words, Im glad we found you the right thing in the end! We will always be happy to serve you for your future trips!
Thanks, Apprentice Ethan :)
Sam and the other lady in the Gosforth…
Sam and the other lady in the Gosforth branch were very welcoming and gave some great guidance. Would definately recommend their services.
2026年3月29日
Hays Travel - Gosforth からの回答
Thanks for your kind words, I am sure you will all have a lovely time away together, it was great to meet you's on Saturday, I am on my cruise with Fred at the end of April this year so if you have any questions please do not hesitate to ask. Sam Branch Manager
Lovely welcome
Lovely welcome, time taken to discuss our needs. Loads of expert knowledge and suggestions. Such an easy process to book our holiday. Communication after has been faultless.
2026年3月21日
Hays Travel - Gosforth からの回答
I hope you both have the best time away, The hotel looks beautiful and I'm sure you will enjoy the lounge, a great way to start off your holiday. Thanks for leaving your kind words. Sam Branch Manager
Always use gosforth hays
Always use gosforth hays
Booked lots of holidays through Stacey
Lovely woman extremely helpful and has a lot of knowledge on destinations and travel.
She an asset to the company give her10/10👍
2026年3月24日
Hays Travel - Gosforth からの回答
Thank you for your kind words. Always lovely to see you and help with another holiday.
Hope you both have a great time in the sun
Stacey, Assistant Manager
Very friendly staff
Very friendly staff. Always smile on the faces. Would definitely recommend your shop 👍⭐️⭐️⭐️⭐️⭐️
2026年3月4日
Hays Travel - Gosforth からの回答
Thanks once again for booking with us, I am sure you will have a great time in Lanzarote over the Christmas and New Year period. Sam Manager
Listened to my requirements
Listened to my requirements, took the time to find the best fit. Friendly, efficient.
2026年2月28日
Hays Travel - Gosforth からの回答
Thank you for booking with us once again, I hope you and your sister have a lovely time away together. Sam Branch Manager
Hays Travel - Gosforth からの回答
I am glad you enjoyed your cruise and was happy to assist once again with your future booking. Lots of lovely adventures to look forward to. Sam Branch Manager
Great Service and Knowledgeable Staff.
2026年2月19日
Hays Travel - Gosforth からの回答
Thank you for your kind words, I hope you have a wonderful time in Puerto Pollensa the hotel looks lovely. Sam Branch Manager
Stacey is friendly
Stacey is friendly, knowledgeable and so helpful, she makes the whole experience a pleasure
2026年2月24日
Hays Travel - Gosforth からの回答
Thank you for your kind words. Was lovely to see you again and help with another holiday.
Hope you have a great time exploring Venice
Stacey, Assistant Manager
Very welcoming,and polite third holiday…
Very welcoming,and polite third holiday booked with them in a year always helpful and keep me posted on everything
2026年2月17日
Hays Travel - Gosforth からの回答
Thank you for the kind feedback. It was lovely to see you again and I know you will both have a fab time in Kos
Zoe, Travel Consultant :)
Fantastic as always 😊
2026年2月20日
Hays Travel - Gosforth からの回答
Thank you for your kind feedback. It was lovely meeting you both and I know you will have a great time for the wedding
Zoe, Travel Consultant :)
Usual excellent service and will…
Usual excellent service and will hopefully be making future bookings
2026年2月4日
Hays Travel - Gosforth からの回答
Thank you for your feedback. Glad we could help you with another coach trip. See you soon for your next one
Stacey, Assistant Manager
Friendly and efficient
Friendly and efficient. Found flights and choice of hotels that met our travel needs to Fort Lauderdale
2026年2月5日
Hays Travel - Gosforth からの回答
Thank you for your feedback. Glad we could help you get everything you needed. Hope you have a lovely trip and the weather is nice for you
Stacey, Assistant Manager
Girls all very pleasant
Girls all very pleasant, helpful, don’t try to rush you, very pleasant experience.
2026年2月11日
Hays Travel - Gosforth からの回答
Thank you for the kind feedback. It was lovely speaking to you yesterday and I know you will both have a fab time.
Zoe, Travel Consultant :)
Really helpful staff
Really helpful staff, very knowledgeable
Sam made the process smooth and dealt with my follow up alteration very well
Everyone in the shop friendly and nice
2026年2月3日
Hays Travel - Gosforth からの回答
Glad we were able to get you the room you preferred. The hotel you choose to stay at for your holidays is beautiful, i'm sure you will have another wonderful stay. Thanks for the kind words. - Sam Branch Manager
Stacey was so helpful and knowledge yet…
Stacey was so helpful and knowledge yet again. This is the second holiday she has arranged for us and we won't be going anywhere else.
2026年1月29日
Hays Travel - Gosforth からの回答
Thank you for your kind words. Was lovely seeing you both again.
Hope you both have a great time on your cruise
Stacey, Assistant Manager
Zoe took great care to listen to our…
Zoe took great care to listen to our requirements and was endlessly helpful, she was willing to check and re check to make sure everything was just right.
2026年1月28日
Hays Travel - Gosforth からの回答
Thank you for your kind feedback. It was lovely speaking to you all yesterday and ensuring it was right for you, a fab trip to look forward to.
Zoe, Travel Consultant :)
Hays Travel - Gosforth からの回答
Thank you for the kind feedback. It was lovely meeting you both and I'm sure you will have a great time in Dublin.
Zoe, Travel Consultant :)
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