Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... もっと見る
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Very friendly staff.Catherine was very informative and helped me book my holiday with ease, she has also given me information on 2 Cruises I was interested in, and I have now booked one of them for t... もっと見る
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We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... もっと見る
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Karen and the team were really knowledgeable about destinations that would met our criteria. The service was brilliant. The team are friendly, professional and efficient. All the stress was taken o... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
36 High Street, SO41 9AF, Lymington, 英国
- 01590 679411
4.8
優良
428件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CANNOT PRAISE ENOUGH!!!!!!!
Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking.
After booking we have had regular communication - we have asked stupid questions and never been made to feel stupid - that you so much will recommend to all.
Some bad news for you - WE WILL BE BACK NEXT YEAR !!!!!!
2026年7月30日
Hays Travel - Lymington からの回答
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience. We look forward to welcoming you back next year!!!
Cruise Booking
I tried to book online but was met with obstacles. The agent in the travel shop was very helpful and knowledgeable and my booking was done in no time
2026年7月28日
Hays Travel - Lymington からの回答
Steve king,
Thank you for your feedback. I am delighted that I was able to assist you efficiently in person after your issues online.
Kind Regards
Karen
Hays Travel Lymington
Very helpful staff
2026年7月28日
Hays Travel - Lymington からの回答
Thank you for you kind review, we do appreciate your feedback.
Many thanks
Hays Travel Lymington
Hays Travel - Lymington からの回答
Janey,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive excellent customer service from us. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Helped me decide what to do
2026年7月25日
Hays Travel - Lymington からの回答
We're so glad we could assist you in making your decision. Thank you for your feedback!
Hays Travel - Lymington からの回答
Thank you very much for taking the time to review the service you have received, Laura.
Enjoy dealing with Liam and he gave us…
Enjoy dealing with Liam and he gave us great service as usual and a healthy discount.
2026年7月17日
Hays Travel - Lymington からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you received great service and were happy with your experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Very friendly staff.Catherine was very…
Very friendly staff.Catherine was very informative and helped me book my holiday with ease, she has also given me information on 2 Cruises I was interested in, and I have now booked one of them for this year, and will book the other one early in 2027 with Hays.
2026年7月16日
Hays Travel - Lymington からの回答
Lyn Brackley-was Gillies,
Thank you for your wonderful review! We are so pleased to hear that Catherine provided such excellent service and helped you book your holidays with ease. We truly appreciate your kind words and look forward to helping you with your future travel plans!
Kind Regards
Hays Travel Lymington
Hays Travel - Lymington からの回答
Thank you for your kind words! We are so pleased to hear that our team member was very helpful and did an excellent job.
Kind Regards
Hays Travel lymington
ease of booking
Good knowledge to help smooth booking process for our cruise.
Although the MSC website proved to be tempremental.
Staff very helpful and friendly.
2026年7月1日
Hays Travel - Lymington からの回答
SUSAN,
Thank you for your kind review! We're so pleased our team could provide helpful and friendly service to assist with your cruise booking. We appreciate your feedback.
Kind Regards
Hays Travel
Great service from Laura
Great service from Laura, real attention to detail, you know you are in good hands
2026年7月2日
Hays Travel - Lymington からの回答
Thank you for your wonderful 5-star review! We're so pleased to hear that you received such great service and felt well taken care of.
Kind Regards
Hays Travel
Hays Travel - Lymington からの回答
Thank you so much for your kind review.
It was a pleasure helping you book all your holidays.
Many thanks
Catherine
Laura was very helpful and patient
Laura was very helpful and patient, and knew the answers to our questions.
2026年6月28日
Hays Travel - Lymington からの回答
Anne,
We're delighted we could assist you so effectively. Thank you for your kind words!
Kind Regards
Hays Travel
A very helpful and young man
2026年6月26日
Hays Travel - Lymington からの回答
We appreciate your kind words.
Kind Regards
Hays Travel
Good ‘Old fashioned’ customer service
Lovely assistants who
Helped us through booking our coach trip to Scotland
2026年6月24日
Hays Travel - Lymington からの回答
Lesley,
We are so glad our team could assist with your Scotland trip booking! Thank you for the kind words.
Kind Regards
Hays Travel
Catherine was very helpful in choosing…
Catherine was very helpful in choosing our holiday as always.
2026年6月19日
Hays Travel - Lymington からの回答
Amanda,
Thank you so much for you kind review and I am so pleased that we have chosen a lovely holiday for you.
Kind Regards
Catherine
Hays Travel
Catherine and all staff in Lymington…
Catherine and all staff in Lymington always cheerful and helpful we have been using Lymington branch for many years and have always been satisfied with the excellent service.
2026年6月18日
Hays Travel - Lymington からの回答
Micheal Woodward,
Thank you so much for your wonderful feedback! We are so pleased to hear about your continued positive experiences with us.
Kind Regards
Hays Travel
Very poor Euro exchange rates
Very poor Euro exchange rates - Lymington (€1.06). Avoid, at least for your foreign currency!
2026年6月1日
自発的なレビュー
Hays Travel - Lymington からの回答
Chris Coates,
Thank you for taking the time to leave us a review. We're sorry to hear that you were disappointed with the rate offered.
We always aim to provide competitive exchange rates based on live market conditions. We'd be interested to know what rate you were expecting and whether you found a better rate elsewhere. If so, we'd appreciate the opportunity to understand how we could have better met your expectations.
Feel free to contact us directly with more details , so we can see if there's anything we can do to help.
Kind Regards
Karen - Hays Travel, Lymington
Brilliant very happy Liam was helpful…
Brilliant very happy Liam was helpful at lymington hays
2026年6月2日
Hays Travel - Lymington からの回答
We are so pleased to hear you had such a positive experience with us. Thank you for your kind words.
Kind Regards
Hays Travel
Staff are easy to work with and sort…
Staff are easy to work with and sort all our problems efficient ly
2026年5月21日
Hays Travel - Lymington からの回答
Thank you so much for your kind review.
We're glad our team could efficiently resolve your issues.
Kind Regards
Hays Travel Lymington
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