What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... もっと見る
企業が回答しました
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... もっと見る
企業が回答しました
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
37 Evesham Walk, B97 4EX, Redditch, 英国
- 01527907887
4.9
優良
915件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Georgia
2026年8月21日
Helpful and knowledgeable staff
Helpful and knowledgeable staff who guided us through our holiday selection
2026年7月25日
Very happy As always we get great service from…
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
2026年8月18日
Always excellent service and understand…
Always excellent service and understand our needs. Staff are lovely and so helpful. Thank you 😊
2026年8月17日
Jo was easy to talk to- made every…
Jo was easy to talk to- made every effort to find/ check out options for our two holidays. Easier than doing it at home!
2026年8月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
flights only trip to spain
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff member was very helpful and within a short space of time had it all booked and documents printed.
2026年8月11日
Hays Travel - Redditch からの回答
Thank you so much for your lovely review! It was a pleasure helping you arrange your flights to Spain, and I’m so glad I could make the booking process a little easier for you. I hope you have a wonderful trip and make some lovely memories with your family!
Best wishes,
Hayley
JO WAS LOVELY AND GREAT TO DEAL WITH.
2026年8月17日
Hayley is fantastic
Hayley is fantastic, we always book our holidays at Hays.
She understands what we are looking for, fabulous customer service.
Thank you Hayley
2026年8月5日
Hays Travel - Redditch からの回答
Thank you, Lisa, for your lovely review and continued loyalty. It’s wonderful to know you have such an exciting trip to look forward to for Steve’s special birthday. Wishing you both a fantastic time and, most importantly, a very Happy Birthday to Steve!
Our Holiday Booking
The lady who booked our holiday was so approachable, friendly and helpful, very informative & willing to help & answer any questions we had.
Very efficient
2026年8月15日
Hays Travel - Redditch からの回答
Thank you for you kind words Jane!
I hope you have a lovely holiday
~ Lexie :)
It was quick and smooth to book my…
It was quick and smooth to book my holiday no problems definitely will book my next holiday with hays
2026年8月15日
Hays Travel - Redditch からの回答
Thankyou for you kind review - wishing you a lovely holiday. We will look forward to seeing you again to help with your next Trip - Becky
Well from a phone call to a agent…
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us
With so much ease and it made the whole process without a sweat
And such a pleasant young lady so kind and thoughtful
2026年8月14日
Alexie was excellent and dealt with our…
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can see she is an asset to Hays travel. We always recommend Hays to our friends.
2026年8月14日
Hays Travel - Redditch からの回答
Thank you so much for your kind review and continued loyalty to Hays Travel!
I hope you have a great 35th cruise!
Lexie :)
Hays Travel - Redditch からの回答
Thankyou for you kind review. It was a pleasure booking your cruises for you - Wishing you a wonderful time on your upcoming holidays - Becky
Very helpful staff
2026年8月13日
What a pleasure!
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requirements etc tailored to my specific needs. Never again will I try and do it all myself, this experience was a breath of fresh air!
2026年8月10日
Hays Travel - Redditch からの回答
Thankyou for your kind review Sarah, It was lovely to meet you and a pleasure to help find the perfect holiday to suit your needs. I will look forward to hopefully seeing you again soon to help with future travel plans :) - wishing you a lovely holiday - Becky
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。