Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... もっと見る
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Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... もっと見る
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Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... もっと見る
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Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
32 Regent Street, PO37 7AA, Shanklin, 英国
- 01983 866266
5.0
優良
671件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
With Hays Travel, nothing is too much to ask.
We popped in to Hays Travel in Shanklin on the off-chance that they may have a late booking availability to go to Mallorca in a couple of weeks and as usual, we were met with a smile and told yes of course we can help, which Teresa did and we are very happily looking forward to another adventure.
2026年8月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Friendly and knowledgeable staff
Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (even when it comes to payment!!)
I would not book my holidays with anyone else.
2026年9月2日
Hays Travel - Shanklin からの回答
Thank you so much for your kind review. It's always lovely to see you and help get you booked - Teresa
Perfect service as usual
Perfect service as usual, even under pressure with just two. Well done girls 👏
2026年8月30日
Hays Travel - Shanklin からの回答
Thankyou for your kind review. It's always lovely to see you
very helpfull always polite especially…
very helpfull always polite especially as they are so busy only 2 staff yestreday
2026年8月30日
Hays Travel - Shanklin からの回答
Thank you for taking the time to leave a review. It's always so nice to see you
We could not ask for more attention a…
We could not ask for more attention a lot of time was spent with us to make our booking wonderful
2026年8月21日
Hays Travel - Shanklin からの回答
Thank you for your kind words. It was a pleasure arranging your holiday.
kind regards
Donna
Hays Travel - Shanklin からの回答
Always a pleasure to see you both
Hays Travel - Shanklin からの回答
Thank you for your kind review. It was a pleasure to book your flight for you. Kindest regards, Sarah
Sarah could not have been more helpful
Sarah could not have been more helpful, once again great service from this branch
2026年8月28日
Hays Travel - Shanklin からの回答
Thank you for your lovely words. It was a pleasure chatting to you, while we booked your next adventure :) kindest regards, Sarah
The service was friendly and flexible.
2026年8月27日
Hays Travel - Shanklin からの回答
Thank you for your kind words! We are so pleased to hear that you found our service to be both friendly and flexible. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Shanklin
Our exsperience so far positive with Hays at…
Our exsperience so far with Hays at Shanklin iow has been very positive .
2026年8月20日
Hays Travel - Shanklin からの回答
Thank you for taking the time to leave a review. It was lovely to meet you and am sure you will have a great holiday
Superb service.
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I was looking for, nothing was too much trouble. Once again a full on 5* for these lovely ladies.
2026年8月20日
Hays Travel - Shanklin からの回答
Thank you so much for your wonderful review! We are so pleased to hear that our team went above and beyond to find you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Shanklin
Sarah went over and above when we…
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a cruise after having a very awful year with health problems. Thankyou so much.
2026年8月26日
Hays Travel - Shanklin からの回答
Thank you so much for your wonderful review and the chocolate too :)
It was such a pleasure to find you a special cruise to celebrate your Diamond wedding anniversary. Congratulations to you both and I look forward to seeing you in a few weeks time :) Kindest regards, Sarah
Staff friendly and really helpful
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The staff know me as I've been using your company for more years than I can count, and they have always been so helpful, not only 2me, but I've listened too the way they helped other customers. My only sad point you don't do luggage tabs anymore 😕 😪. You should invest in a reusable tag, so it advertising your company, i would pay for a luggage tag (£1). Thanks for your service.
2026年8月9日
Hays Travel - Shanklin からの回答
Thank you for your incredibly kind and loyal feedback! We are so pleased to hear that our team has consistently provided you with helpful and friendly service over the years. We truly appreciate your suggestion regarding the luggage tags and will certainly take it into consideration.
Kind Regards
Nikki + team
Hays Travel Shanklin
Hays Travel - Shanklin からの回答
Good afternoon Mrs Forrest,
Thank you for your lovely comments . Your feedback is very much appreciated .
kind regards
Donna
Very helpful people
2026年8月6日
Hays Travel - Shanklin からの回答
Thank you for your kind words. It was lovely to see you both and book your next cruise :) Kindest regards, Sarah
Helpful, friendly and perfect holiday booked
After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding. All my documents are available in the handy Hays Travel App, so are very easy to access. I will definitely book with Hays Travel - Shanklin again.
2026年8月12日
Hays Travel - Shanklin からの回答
Thank you so much for your lovely feedback! I’m delighted to hear that your Istanbul and Cappadocia trip has come together perfectly. It was a pleasure putting that itinerary together for you and making sure the process was smooth and stress-free.
I’m so pleased you’re finding the Hays Travel App handy – it really does make accessing all your documents simple and convenient.
Enjoy your amazing adventure, and I’ll be here whenever you’re ready to plan your next getaway. Thank you again for booking with me, Sarah :)
What a lovely experience booking our…
What a lovely experience booking our cruise. Nikki was so helpful and caring.
2026年8月11日
Hays Travel - Shanklin からの回答
Thank you for your lovely feedback! I’m so pleased to hear that booking your cruise was such a positive experience and that Nikki looked after you so well. We always aim to make the process as smooth and enjoyable as possible, so it’s wonderful to know this shone through.
Hays Travel - Shanklin からの回答
Thank you for your kind comments Mr Churchill
It was a pleasure arranging your holiday
kind regards
Donna
Cruising
Staff have beenvsi helpful when I had to cancel a cruise through I'll heslth. Now ready again and once again they went the extra mile to make sure I had a great next Cruise. So impressed I have made another booking (back to back).
2026年7月8日
Hays Travel - Shanklin からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team went the extra mile to assist you, especially during a challenging time. We're thrilled to hear you have booked your new cruise and appreciate your continued trust in us.
Kind regards, Hays Travel, Shanklin
Hays Travel - Shanklin からの回答
Thankyou for your kind review. Always a pleasure to get you booked
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