HelloFresh Canada レビュヌ 31,893

•
TrustScore 5段階評䟡の4

3.9

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

I'm happy with the food, but the repetitive recipes are becoming "boring". I have never had an issue with missing ingredients or spoiled food. I wish there were a few more options with fish, not jus... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Delivery is always on time. Ingredients always fresh, recipes easy to follow and fun to prepare. Portions are adequate, we’re never hungry after dinner, some recipes even have enough for a leftover l... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great meals selected, & quality of food unmatched. I am going to need to reach out to put my account on hold, & it is not anything the company did. Unforeseen issues has arrived, & I will not... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I found many recipes i likes and quality was great. I did not feel like a valued customer. After you sign up and receive coupons for even small amounts off your box, the only other benefit is if you c... もっず芋る

䌁業が回答したした

䌁業情報

  1. オンラむン食品泚文サヌビス
  2. 食品提䟛業者

圓該䌁業による蚘述

HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

3䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Delayed box caused issues

Overall, I enjoy the box I think it’s a good way to have meals that come together nicely and actually helps with cooking and having a few ideas even without getting the box. The one concern I had was during the winter months. One of the box got cancelled and I work on the road every few days so I select my Delivery days on days that I’m home and working from this area the day got cancelled and they delivered the next day when I was on the road for a couple days. It was outside in the cold and froze solid when I returned the goods I ate as much as I could, but I had to throw a lot of it out because I was unsure about the meats and such I would’ve delayed my delivery however it said it was already delivered. I called in and they told me I couldn’t change the delivery so I felt like I wasted that entire box due to the change of weather again I know it was Purolator and not your team and had no had no control however I was talking with a representative on the phone and they didn’t really seem to care so anyway I was a little bit disappointed overall though when the product arrives on time and I get it it’s a great product however I got a little bit of a sour taste from that one cancellation due to snow and then delivered on a date that I wasn’t present and arrived home with the whole box completely frozen

2026幎4月17日
5぀星のうち5の評䟡

Great meals selected

Great meals selected, & quality of food unmatched.

I am going to need to reach out to put my account on hold, & it is not anything the company did.

Unforeseen issues has arrived, & I will not be there to receive the order.

Thank-You,
Tammie

2026幎3月28日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

We love to hear this! So happy you are enjoying the HelloFresh experience! 💚

5぀星のうち5の評䟡

I called in today to make some tweaks


I called in today to make some tweaks to my subscription, and I am honestly blown away by how easy the process was. The representative was incredibly upbeat, professional, and had everything sorted in a matter of minutes.

2026幎4月12日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

We love to hear this! So happy you are enjoying the HelloFresh experience! 💚

5぀星のうち5の評䟡

Variety of Delicious Meals

The food is delicious. There are so many options to choose from. Dietary restrictions are met when needed. Food is not wasted because you get exactly what is needed to complete each meal. I find the recipes very easy to follow.

2025幎11月19日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚

5぀星のうち1の評䟡

Goodbye Rotten

You lie straight to my face. The food is rotten half of the time and the last cream recall made me and my kid sick because you sent the notice out days after the items arrived to me. So not only will I never use your service again but you will hear from my lawyer as well. So please do not contact me again in any form what so ever.

2026幎4月5日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right.

Our team will be reaching out directly to follow up and see how we can better assist you. 💚

5぀星のうち3の評䟡

Your produce is not fresh most of the


Your produce is not fresh most of the time. I have had to throw some out when I have received it

2026幎2月2日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. 💚

5぀星のうち5の評䟡

Hello Fresh is great!

Hello Fresh has made my life so much easier. It’s like having an assistant
 to plan the meals, get the recipes, buy the groceries and portion everything out. That’s worth it to me. I love that the app is easy to use. If we’re ever planning to be away we can skip a few weeks or a long as we need. Every meal we’ve had has been excellent!

2025幎5月2日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

We love to hear this! So happy you are enjoying the HelloFresh experience! 💚

5぀星のうち3の評䟡

I know you have been hearing this for


I know you have been hearing this for years but the packaging is enough to make me stop soon. The meals are really good but the guilt is doing me in. Also, I am sure a lot of your customers are single as singles don't cook as much and it is way too much. Why not send a 3 and then 2 and 3...package?

2026幎4月4日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thanks for sharing your review! We are glad you have been enjoying HelloFresh recipes! Our smallest plan currently feeds 2, but many of our customers love this plan because it's perfect for leftover for dinner the next day. (Or even lunch if you can't wait!) Your feedback will be shared with our team as we work to improve our service. 💚

5぀星のうち3の評䟡

I find the App difficult to navigate

I find the App difficult to navigate.
Too much spring mix would prefer romaine lettuce

2026幎1月20日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Our team will be reaching out directly to follow up and see how we can better assist you. 💚

5぀星のうち2の評䟡

first attempt

first attempt , my box was delivered to the wrong adresse, now when i try going on the app to change meals it wont let me add or save, it has been extremely frustrating trying to atart this process

2026幎4月10日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. 💚

5぀星のうち1の評䟡

I tried telling them a few different


I tried telling them a few different times that I didn’t want the boxes anymore, but they still keep coming and now they tell me that I owe money for the boxes that I have received that I didn’t want

2026幎2月7日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right.

Our team will be reaching out directly to follow up and see how we can better assist you. 💚

5぀星のうち3の評䟡

The veg wasnt fresh

The veg wasnt fresh, especially peppers. They were soft not nice and crisp. Not loving the instructions, a little tough to keep up with. The meals are good though.

2026幎4月10日
HelloFresh Canada ロゎ

HelloFresh Canada からの回答

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review. 😊💚

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