Hertz - Austin - East 10th Street レビュー 

When I picked up the car, the fuel tank was only about 60% full. The staff at the pickup desk explicitly told me I did not need to return it full, which seemed like a reasonable but unusual arrangement at the time. As this was a casual verbal agreement, when it came time to return, it felt like the kind of small detail that can easily be used against a customer later, so I returned fuel full anyway.

Great customer service. Speedy and courteous. Nice car. Easy breezy. Good price!

Helpful staff. Limited inventory of cars. Bathroom/building could use upgrades. Good rates.

Ease of pickup and drop off, but car was not very clean and windshield wiper fluid was empty both times!!

Price was fair and check in and out was smooth. However, I caught a rock in the windshield while driving and the texted incident report I filled out kept failing to submit due to I presume a software glitch. And I was charged $440.00 for the windshield and $88 administration fee. Other than that, a smooth transaction.

Were able to help me at the last minute. They did scramble to find something, but long as you are understanding, if they can help they will

The downtown Austin Hertz location is in the perfect spot for easy pick up and drop off. Larry was extremely helpful and made sure that I had everything I needed from start to finish and that my rental went smoothly.

Car was OK running - but had an unexplained error message — always on display, still not sure what the problem was. I did *Really appreciate* the convenience of being able to change location for car pickup from the airport to the downtown location without having an additional charge…..people at the 10th street location were very helpful!