Jamal is a very kind and social person. Jamal goes above and beyond when explaining how things work on the rental vehicles. I rent vehicles frequently and I have never experienced him in an unsocial m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When I arrived the vehicle class I rented was not available and I had to take a smaller vehicle. Approximately 90 minutes later I was able to return to the location and exchange that vehicle for a la... もっと見る
The Clermont location has amazing employees. They had me in and out quickly. My only reason for not giving 5 star was, the vehicle equivalent did not offer the exact amount of space as the vehicle... もっと見る
Service rep was very polite and helpful. He explained all the available insurances and did a careful overview of the vehicle with us.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
602 State Rte 50 E, 34711, Clermont, Florida, 米国
- (352) 243-2070
Your Car Rental Deals, News & Offers
3.8
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Jamal is a very kind and social person.
Jamal is a very kind and social person. Jamal goes above and beyond when explaining how things work on the rental vehicles. I rent vehicles frequently and I have never experienced him in an unsocial mood.
2026年10月15日
Bad, then great! but then bad again...
When I arrived the vehicle class I rented was not available and I had to take a smaller vehicle. Approximately 90 minutes later I was able to return to the location and exchange that vehicle for a larger one. At that point my experience would have been 4 or 5 stars. I was set back on time but the employees were polite and worked with me. But now I am trying to resolve toll charges through their Platepass system. The charges occurred before I took possession of the vehicle. I am getting the proverbial runaround from PlatePass and it is very difficult to actually talk to a human at Hertz.
2026年9月22日
Hertz Clermont, Fl.
I had a good experience at this location. I received a clean car, and it was ready when I arrived. The process was easy and straightforward.
2026年9月5日
Great service
Service rep was very polite and helpful. He explained all the available insurances and did a careful overview of the vehicle with us.
2026年9月10日
Car was not clean
Car was not clean, inside and out. I did not use the prepaid tolls. I mention this to the representatives and the showed no concern regarding the additional prepaid charge.
2026年6月30日
Everyone was very polite and was very…
Everyone was very polite and was very helpful with getting my rental car. The only thing that was not very good was that the car did not have a full tank of gas, and I did bring it back with it full. The car was dirty.around the frame inside.
2026年6月27日
Car was dirty and not cleaned inside or…
Car was dirty and not cleaned inside or out. Not what I expect from hertz. Rented from this location several times and this is the 2nd time the car was not cleaned.
2026年6月30日
The Clermont location has amazing…
The Clermont location has amazing employees. They had me in and out quickly.
My only reason for not giving 5 star was, the vehicle equivalent did not offer the exact amount of space as the vehicle requested. The vehicle we were given smelled as if someone smoked in it heavily.
2026年6月9日
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