I have never been treated so well as I have at this location! Clean bathroom too! Thank you so much for the personal customer service from the General Manager to the other staff… they always make... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called to reserve a mid-size SUV. When I arrived to pick up the car, I was informed that the only vehicle available was a gigantic Dodge RAM pick-up truck. I received no prior warning. It is unre... もっと見る
I received a compact crossover instead of midsize suv for 2 rental and then ordered a standard size suv to try and get a bigger suv for the next week! When I got to hertz I was told that they rented t... もっと見る
The service at the agency was great. Vehicle was clean and in great condition I was overdue to return the car, and yet customer service worked with me cordially to extend.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
5890 E Colfax Ave, 80220, Denver, Colorado, 米国
- (303) 322-0090
Your Car Rental Deals, News & Offers
4.0
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was charged for an extra day and as…
I was charged for an extra day and as soon as I reported it it was taken care of.
The manager Abby was very nice and helpful.
Thank you.
2026年10月13日
I have never been treated so well as I…
I have never been treated so well as I have at this location! Clean bathroom too!
Thank you so much for the personal customer service from the General Manager to the other staff… they always make it easy and fast.
Leann T.
2026年10月6日
I called to reserve a mid-size SUV
I called to reserve a mid-size SUV. When I arrived to pick up the car, I was informed that the only vehicle available was a gigantic Dodge RAM pick-up truck. I received no prior warning. It is unreasonable to expect a 70-year-old couple to repeatedly climb in and out of a monster pick-up. The Hertz staff was extremely kind, helpful and sympathetic in trying to resolve the issue, but they were unable to solve the problem for us. The system was at fault, NOT the staff. Nevertheless, this was a significant inconvenience for us. My question is, why bother taking a reservation if your company policy prevents you from HOLDING the reservation.
2026年9月26日
The service at the agency was great
The service at the agency was great.
Vehicle was clean and in great condition
I was overdue to return the car, and yet customer service worked with me cordially to extend.
2026年9月4日
Staff was friendly and very helpful
Staff was friendly and very helpful. They made the rental process and changes a breeze.
2026年9月1日
Girl who worked at East Colfax location…
Girl who worked at East Colfax location was very nice and helpful
2026年8月30日
I received a compact crossover instead…
I received a compact crossover instead of midsize suv for 2 rental and then ordered a standard size suv to try and get a bigger suv for the next week! When I got to hertz I was told that they rented the standard size SUV to someone else who just rented that day! And I was forced to keep the same compact Hyundai suv and when asked if they would upgrade since they made the mistake they said no and told me I had to take the same car! Due to there mistake I will use enterprise after this rental experience!
2026年6月30日
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