Car wasn’t cleaned well. Trunk area needed to be vacuumed. Customer service person was not very friendly. It was close to closing time. Hours are not convenient. My pickup reservation was f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had made a reservation a week in advance and when we went to pick up our vehicle there was not one available. We had to wait 2 hours before we were giving a vehicle and were had to cancel our rese... もっと見る
The service was outstanding the suv needed the tires rotated so the ride was not as smooth as it should have been
I had a great experience! Everything was excellent, and the service was professional and welcoming. I’m very satisfied and would definitely recommend them to others. Thank you for such a wonderful exp... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
105 E Auto Center Dr, 93710, Fresno, California, 米国
- (559) 436-6640
Your Car Rental Deals, News & Offers
3.3
まあまあ
5件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had made a reservation a week in…
We had made a reservation a week in advance and when we went to pick up our vehicle there was not one available. We had to wait 2 hours before we were giving a vehicle and were had to cancel our reservations. We lost out on our hotel and had to look elsewhere and were charged more money.
2026年9月29日
OK Experience
Car wasn’t cleaned well. Trunk area needed to be vacuumed.
Customer service person was not very friendly. It was close to closing time.
Hours are not convenient. My pickup reservation was for 5:30, but location hours closed at 5. Thankfully, I showed up early. There is no way to drop a car off after hours.
Car worked fine. Check out and in were quick and easy.
2026年9月17日
Sneaky with insurance add on
The car was a bit dirty but overall things were fine. Except! The employee tricked me into getting the insurance plan, which my job will not reimburse me for. I have rented cars before so I know it's optional, but the way he worded it was intentionally sneaky. He knew what he was doing. So great for him because he probably gets something out of it to scam me. But now I have to pay out of pocket. My constructive criticism is to just be upfront like other places and tell the customer what you're actually asking.
2026年9月19日
Good customer service good communication. Everything’s good.
I had a great experience! Everything was excellent, and the service was professional and welcoming. I’m very satisfied and would definitely recommend them to others. Thank you for such a wonderful experience!
2026年9月1日
The service was outstanding the suv…
The service was outstanding the suv needed the tires rotated so the ride was not as smooth as it should have been
2026年8月28日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。