Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this da... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting fo... もっと見る
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to... もっと見る
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
1950 Manhattan Blvd, 70058, Harvey, Louisiana, 米国
- (504) 227-0332
Your Car Rental Deals, News & Offers
4.0
ほぼ満足
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I have had the worst luck with Hertz
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to pick it up, I was informed that no car was available. The agent on duty informed me that someone tried to call me and I asked when. They told me they called and left a message on Saturday and this was Monday. At the time they called, I was currently on an airplane from Atlanta. Less than a 30 second message informing me that I would not have the rental vehicle that I had already paid for. I am still waiting on a reimbursement as well.
2026年10月12日
Brandon and Quiana and the rest of the…
Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this day and age of business that is exceptional
2026年10月14日
Customer service was top notch
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
2026年10月7日
Reserved a vehicle and prepaid
Reserved a vehicle and prepaid. Arrived at Hertz. They didn’t have the vehicle. They said then give me another an extra $10 a day. Had no choice as I needed the rental. Not cool, Hertz. Not cool at all.
2026年10月6日
Need more rental agents assisting
I disliked how often I’ve gone to this sight and the single female employee is attempting to service everyone, alone. She’s even been seen having to work her desk and clean/check cars before releasing them. After long periods alone make employees show up to finally manage the next of several waiting customers.
I called the service line for simple assistance and was referred to the very busy rental office. Glad I wasn’t in any trouble.
2026年9月22日
I requested a rental about a week prior…
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting for me. The staff was extremely courteous. My experience was excellent.
2026年9月23日
Great customer service The staff is…
Great customer service The staff is always on point. Seriously value me as a customer.
2026年9月9日
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