Miss Meena is a great Manager the way she receives each and every customer and values them and their needs is very uncommon nowadays. That’s my business factor to continue with the branch!!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
For two consecutive rentals from Hoffman Estates, IL I returned my vehicle with a full tank of gas. Both times Hertz charged me to refill the tank. Both times they refused to reverse the charges and s... もっと見る
The staff were knowledgeable and very helpful when I had questions. Assisted me right away when I walked through the door.
They were available with a car when we needed it most! This was awesome.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
685 W Golf Rd, 60169, Hoffman Estates, Illinois, 米国
- (847) 781-0144
Your Car Rental Deals, News & Offers
3.9
ほぼ満足
12件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They were available with a car when we…
They were available with a car when we needed it most! This was awesome.
2026年10月17日
Good experience
2026年9月29日
Gas Charges Fraud
For two consecutive rentals from Hoffman Estates, IL I returned my vehicle with a full tank of gas. Both times Hertz charged me to refill the tank. Both times they refused to reverse the charges and said I had to submit a copy of my receipt on line for a refund.
2026年9月12日
Customer service was terrible
Customer service was terrible, license plate was loose, I tightened as much as I could, few days later noticed it was gone, called hertz and was told to come in a fill out an incident report, also that I would be charged for the plate, I won’t pay for something rhat wasn’t my fault, went into the Hertz to fill the form out then I was told by someone else I didn’t need to fill it out and I was not gonna get charged for the license plate. Then the next day I got a notice from her saying that my return was due the next day it was actually due two days later I had made the reservation from August 28 -sep 12, not the 11th, was told by the same person at the customer service that if it made me happy, I could keep it for an extra day which I thought was extremely rude and then when I got my bill after I brought it back on Saturday the 12th I was charged for two extra days because it said it was late and which it wasn’t. I had my reservation set for September 12. I have the reservation and I was going to show them, so I’m not very happy with Hertz right now.
2026年9月10日
Miss Meena is a great Manager the way…
Miss Meena is a great Manager the way she receives each and every customer and values them and their needs is very uncommon nowadays. That’s my business factor to continue with the branch!!
2026年9月11日
The people working were good but the…
The people working were good but the car was bad. I had to turn it in the next day in St. Louis because when I was doing 70 on interstate 55 it would at times drop all the way down to 30 perhaps because of a computer malfunction and also the change oil light came on as soon as I got the car. The one I picked up in St. Louis worked perfectly after that for the next 14 days
2026年9月9日
Great Service
The staff were knowledgeable and very helpful when I had questions. Assisted me right away when I walked through the door.
2026年9月2日
I received excellent service thanks to…
I received excellent service thanks to her strong expertise, warm hospitality, and clear guidance. Thank you very much.
2026年7月7日
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