I rent cars from this location all of the time and I have had nothing but good experiences the staff and the manager are great. Anthony does his best to make sure that I am taken car of and I really... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Check-in was a pain because the clerk was less than friendly and was eating chips at the counter. It took a VERY long time. The return was better .. at least she was not eating this time at the counte... もっと見る
I received a truck loaded with insulation on the back of the truck. My daughter already posted about this. My grandson got to to get our luggage that slid to the front on the truck and he came back up... もっと見る
Excellent service from Hertz. The pickup process was seamless, the truck performed beautifully, and the return was completely hassle-free.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
20465 Highway 59 North, Suite A, 77338, Humble, Texas, 米国
- (281) 548-9962
Your Car Rental Deals, News & Offers
3.3
まあまあ
5件のレビュー
顧客にレビューを依頼しています
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Less than friendly employee
Check-in was a pain because the clerk was less than friendly and was eating chips at the counter. It took a VERY long time. The return was better .. at least she was not eating this time at the counter
2026年10月7日
I received a truck loaded with…
I received a truck loaded with insulation on the back of the truck. My daughter already posted about this. My grandson got to to get our luggage that slid to the front on the truck and he came back up instantly ITCHING. . THE insulation was all over our belongings. A rough start to our vacation. Also upon return, the female at the counter made a lame excuse saying they couldn't get the truck bed cover up. 😂 I did. It's wasn't hard at all. So that means whomever called themselves changing out the truck was a bit negligent on their cleaning. Lies and excuses get you less renters. The inside was not vacuumed out as well.
2026年10月7日
I'd set my original reservation appt…
I'd set my original reservation appt for Sat at noon. I arrived and the doors were closed and locked at noon. I was able to contact customer service, after about 2 hours tangling with the AI service. They informed that they could not change my reservation to the next day they were open nor could they switch to a different location. They canceled the reservation and I was able to make another one for the following Monday. When I'd arrived, I was told there was going to be a wait because the vehicle was not ready. I asked what the holdup was as I had a previous reservation for the same style vehicle and informed that the inconvenience would set me back, as I needed it for work. The clerk rolled her eyes and repeated in a sarcastic tone that the car was not ready and I needed to wait for it. They'd taken pics that I didn't take and told me to sign for it, so I took pics of my own before driving off. The car was still dirty from previous use along with receipts found from the previous user. It was unprofessional and the attitude was uncalled for. The whole experience has left a bad taste in my mouth for this company and will unlikely use in the future.
2026年10月3日
I rent cars from this location all of…
I rent cars from this location all of the time and I have had nothing but good experiences the staff and the manager are great. Anthony does his best to make sure that I am taken car of and I really appreciate that.
2026年8月28日
Excellent service from Hertz
Excellent service from Hertz. The pickup process was seamless, the truck performed beautifully, and the return was completely hassle-free.
2026年6月30日
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