The employees here are knowledgeable and service oriented. Aside for the "wait time" for pickup - which is an ongoing problem, service was great - as usual. More staff would probably relieve that issu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service was great I prepaid for the vehicle so when I arrive they didn’t have the one I requested so they gave me an upgrade for free which I thought was pretty cool everything went perfect perfec... もっと見る
Read all the bad reviews, was quite frankly scared shitless to pick up a car from here. But it would appear that all of hertz’s locations in Los Angeles have really bad reviews. Scheduled to pick up a... もっと見る
I rented 5 pm to 5 pm. And I brought the car back 4:55, and I saw that the place was mobbed. The worker nicely told me to leave the keys and he will take care of everything else. And then I got the... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
361 N La Brea Ave, 90036, Los Angeles, California, 米国
- (323) 965-9691
Your Car Rental Deals, News & Offers
4.2
ほぼ満足
12件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The Hertz on Labrea
The Hertz on Labrea. Has a great team, so helpful and helps all the customers quickly and efficiently.
5 stars
2026年10月7日
Excellent customer service by Anthony…
Excellent customer service by Anthony and the team . Friendly and attentive, This is the best Hertz local location in LA by far!
2026年9月24日
The service was great I prepaid for the…
The service was great I prepaid for the vehicle so when I arrive they didn’t have the one I requested so they gave me an upgrade for free which I thought was pretty cool everything went perfect perfectly!
2026年9月22日
All the staff at this location are very…
All the staff at this location are very helpful. I would rent from this location every time.
2026年9月22日
Great experience
In and out. No hassle. Anthony is the man. He always takes great care of me.
2026年9月6日
Anthony is a legend
Anthony is a legend! Staff were great!
As well as the other guy, forgot his name, Yusf or something? Great people!
Both very helpful, and very quick
2026年9月12日
Rip-off
I rented 5 pm to 5 pm. And I brought the car back 4:55, and I saw that the place was mobbed. The worker nicely told me to leave the keys and he will take care of everything else. And then I got the bill, and saw the car returned officially at 5:30 and me having to pay an extra $40!?!
Sorry, but pls don’t take time to put info in on my account. Honestly disappointing treatment by the company
2026年9月5日
Amazing experience
Read all the bad reviews, was quite frankly scared shitless to pick up a car from here. But it would appear that all of hertz’s locations in Los Angeles have really bad reviews. Scheduled to pick up a car online and arrived today at 9:40 am. There was many customers ahead of me but everyone I saw left as a happy satisfied customer. Albeit the staff was a little slow in the operation but within the hour, I had the keys to my car and I was on the road. Thank you Hertz!
2026年6月30日
service was great - as usual
The employees here are knowledgeable and service oriented. Aside for the "wait time" for pickup - which is an ongoing problem, service was great - as usual. More staff would probably relieve that issue. Returns are very quick.
2026年6月23日
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