I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental c... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out... もっと見る
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation.... もっと見る
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
423 W Chestnut St, 40202, Louisville, Kentucky, 米国
- (502) 537-6178
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3.6
まあまあ
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff always welcoming and friendly
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
2026年10月16日
Working excellent
Working excellent. They were very accommodating and certainly prioritize using Hertz again.
2026年10月1日
Louisville check out was excellent my…
Louisville check out was excellent my rent to buy specialist he was awful and rude
2026年10月4日
Hertz cancelled my reservation 1 hour…
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation. I had to scramble and find a vehicle with another provider in order to make my destination.
2026年9月25日
Had lots of issues out of the Tesla I…
Had lots of issues out of the Tesla I rented and was put to run through hoops still never got a car switched out , ridiculous stuff honestly
2026年9月25日
I had to extend
I had to extend, and Hertz was very understanding, and this location was very easy to deal with, thanks again!
2026年9月9日
Excellent customer service
I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental car and they went above and beyond to accommodate us. Thanks again for your wonderful service!
2026年9月4日
The staff at this Hertz Exceptional
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out. What was most impressive was the fast service. They found my reservation quickly, gave me ready/best options it was hard to decide, and got me in and out quick. I love great customer service, but they were "one service step ahead of the customer"!
2026年8月26日
Great location
Great location. Easy UBER ride from the airport. Friendly and helpful staff
2026年6月25日
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