My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kyle was so helpful and direct when answering my questions.
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
Friendly staff, answered all my questions and would rent again
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
9197 Central Avenue, Suite F, 91763, Montclair, California, 米国
- (909) 482-1835
Your Car Rental Deals, News & Offers
3.7
まあまあ
14件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not customer focused
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
2026年10月20日
Was in and out no no wasted time
2026年9月29日
They over charged me and still waiting…
They over charged me and still waiting on my money
2026年9月25日
We were happy with the car we rented.
2026年9月22日
i was charged so much for a one day…
i was charged so much for a one day rental. i was "upgraded" when i rented the veh due to shortage. i didnt like the option i was given so i returned it early and i was charged so $125 for one day rental which is outrageous. if i would've been told that i was going to get charged because i was returning early i would've just kept it until the day it was due. i was never informed of these charges!
2026年9月18日
My experience with Hertz was amazing
My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with the service I received and I 100% recommend this location. ⭐⭐⭐⭐⭐
2026年9月9日
The car was not ready branch charges extra
The car was not ready for the reservation, ended up getting a different car that didn’t want. the branch charges additional fees that are not on the invoice at the end of the reservation.
2026年8月25日
Gold Member NOT HAPPY!
It's important for employees to give us time to check the rentals rather than, here the keys and takes off back to the office. This day wasn't busy... The first car they tries to rent me smelled like an astray, the second car had ants that I didn't notice until the day got HOT! they stated to come out the speakers & AC vents. NOT HAPPY!
2026年6月26日
They tack on 700% for any toll fees
They tack on 700% for any toll fees, even when I have my own transponder/account and tried to pay them via my account; they wouldn't allow it. It's absolutely theft. They also charged a $30.00 fee for a parking ticket that I had already paid immediately. They are so deceptive and predatory.
2026年6月26日
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