1. Hertz changed the car I chose two times before pickup. 2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and dr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderf... もっと見る
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver,... もっと見る
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
2000 Airport Rd, 81401, Montrose, Colorado, 米国
- (970) 240-8464
Your Car Rental Deals, News & Offers
4.0
ほぼ満足
14件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Problems
1. Hertz changed the car I chose two times before pickup.
2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and driving difficult and unsafe.
3. I changed the times of pickup and drop-off prior to arrival by 1.5 hours on each end raising the price by $200. - substantially more than an extra day rental.
2026年9月28日
We wanted a all wheel drive for Colorado
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderful start and even had a recommended for a lunch place when we asked. Thx guys!
2026年9月28日
So I didnt even pay for the car
So I didnt even pay for the car. I was asked to pay the deposit and then given keys for a car I didnt pay for or order. Was told I was the only one who could drive the car and not the person paying. Silly dealings. Call Brent the person who paid and he will explain it all. Car was great but wtf if that SOP yall have going on.
2026年9月18日
OK, could be better
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver, at end ($99 that I don't know what for)
Tom Burger
2026年9月17日
Staff was great and very friendly
Staff was great and very friendly, car was good, outside could have been cleaner. Inside clean!
2026年9月21日
Very friendly staff
Very friendly staff. Reservation ready on time. Easy pick up and drop off.
2026年9月8日
What a welcoming feeling after a delayed flight!
I’m a repeat customer. The staff remembered me. What a welcoming feeling after a nine hour journey to get there!
2026年9月3日
A capable vehicle for demanding environment
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the driving stress free. I can’t tell you how important it is to get the right vehicle when driving around the rugged terrain of southern Utah and southwest Colorado.
2026年8月28日
Employees depend on the Hertz app & can't help your customers…
your Employees depend on the Hertz app to know everything and they have no capability to correct or assist with the automated system for your customers.
Doesn't matter if you call the local Montrose, CO office or the corporate Hertz Gold member office their hands are tied. Tied to get assistance for 2 weeks before and on the the date of my pickup 8/10/26!
2026年8月26日
Fast Service!
2026年7月5日
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